Professional Training

Prerequisites

Participants should be computer literate and understand the basics of using a Windows-based computer. They should be comfortable using the keyboard, mouse, start menu, and an internet browser.

Getting Started with Slack

TOPIC A: Getting to Know Slack
What is Slack?
Slack Plans and This Course
Creating Your Slack Account and Team
The Slack Interface

TOPIC B: Working with Slack Teams
Inviting Members to Your Team
Switching Teams
Finding and Joining Other Slack Teams
Using Slack Desktop and Mobile Apps

TOPIC C: Creating Messages in Channels
About Channels
Viewing Channels
Writing a Message
Editing a Message
Adding Files to a Message
Replying to a Message
Deleting a Message

TOPIC D: Editing Your Slack Profile
Viewing Your Profile
Editing Your Profile
Updating Your Profile Picture
Changing Your Status
Logging In and Logging Out

TOPIC E: Getting Help with Slack
Using Slackbot
Using the Help Center
Viewing New Features
Keyboard Shortcuts

Communicating In Channels

TOPIC A: Managing Messages
Identifying New Messages
Reacting to a Message
Following a Message
Adding a Reminder to a Message
Starring Messages
Pinning Messages

TOPIC B: Doing More with Messages
Using Mentions
Using Announcements
Viewing Your Activity
Sharing Messages
Slash Commands

TOPIC C: Using Threads
Starting a Thread
Viewing a Thread
Working with Threads
Moving Threads Back to the Channel

Working with Channels

TOPIC A: Searching Channels
Using the Search Field
Understanding Search Results
Filtering Search Results
Using Modifiers

TOPIC B: Creating Channels
Creating a Channel
Inviting Members
Leaving a Channel
Joining a Channel
Customizing Channel Display
Using the Quick Switcher

TOPIC C: Customizing Channels
Editing the Channel Topic
Editing the Channel Purpose
Starring a Channel
Viewing Channel Members
View Pinned Items
Opening the About Page
Customizing Channel Notifications

TOPIC D: Managing Channels
Renaming a Channel
Converting a Public Channel to Private
Archiving a Channel
Unarchiving a Channel
Deleting a Channel

Communicating With Slack

TOPIC A: Using Direct Messages
What is a Direct Message?
Opening a Direct Message
Creating Direct Messages
Working with Direct Messages
Using Slack Calling
Removing Direct Message Contacts from the Sidebar

TOPIC B: Creating Posts and Snippets
Creating a New Post
Creating a New Snippet
Viewing Posts and Snippets
Working with Posts and Snippets

TOPIC C: Adding Files to Slack
Uploading a File from Your Computer
Linking a Google Drive File
Creating a New Google Docs File
Viewing Posted Files
Managing Files from a Post

TOPIC D: Managing Files
Viewing and Managing Your Files
Viewing and Managing Team Files
Using the Files Archive
Creating a Public Link to a File or Post

Customizing Your Slack Experience

TOPIC A: Customizing Personal Slack Preferences
Opening Slack Preferences
Messages and Media
Sidebar
Search
Mark as Read
Accessibility
Advanced

TOPIC B: Configuring Notifications
Types of Slack Notifications
Accessing Notification Preferences
Configuring Desktop Notifications
Adding Notification Keywords
Configuring Do Not Disturb
Customizing Notification Appearance
Configuring Channel-Specific Notifications

TOPIC C: Adding Apps to Slack
Using the Browse Apps Page
Adding an App to Slack
Using Apps
Managing Configured Apps
Setting Advanced App Options
Using the App Directory

Working with Slack Teams

TOPIC A: Customizing Your Team
Viewing the Team Directory
Viewing Team Statistics
Customizing Other Preferences
Customizing the Team Icon
Customizing Team Statuses

TOPIC B: Customizing Team Settings and Permissions
Customizing Administrative Team Settings
Customizing Permission Settings
Customizing Authentication Settings
Customizing Attachment Settings

TOPIC C: Managing Team Membership
Accessing the Admin Center
Adding New Team Members
Understanding Slack Permission Roles
Changing a User’s Role
Deactivating an Account
Transferring Ownership

TOPIC D: Managing Slack Teams
Creating a New Team
Changing the Team Name and URL
Exporting Team Data
Deleting the Team