Professional Training

Audience profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 and later core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

At course completion

Install and customize Windows clients
Configure Updates for Windows.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network and remote management settings in Windows.
Configure and manage browsers and applications in Windows.
Configure account access and authentication.
Configure file and folder permissions.
Describe methods for securing Windows clien, common threats and methods for mitigating against them.
Troubleshoot Windows and application installations.
Troubleshoot hardware and driver issues.
Troubleshoot file issues and perform recoveries

Prerequisites

Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.

Installing Windows

Introducing Windows Client
Windows Client Editions and Requirements
Installation Methods
Upgrading and Migrating Windows Clients
Deployment Methods
Lab : Deploying Windows using Windows ADK tools
Lab : Migrating User Settings using USMT

Configuring Authorization & Authentication

Authentication
Managing Users and Groups
Configuring User Account Control
Implementing Device Registration
Lab : Managing Domain Authentication
Lab : Managing Local User and Microsoft Account Authentication
Lab : Managing password and account options
Lab : Managing Azure AD Authentication

Post-installation Configuration and Personalization

Configure and Customize the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
Lab : Managing local and network printers
Lab : Managing Windows 10 Settings
Lab : Synchronizing settings between devices

Updating Windows

Windows Servicing Model
Updating Windows
Lab : Managing Windows Update Settings

Configuring Networking

Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
Lab : Configuring Network Connectivity
Lab : Configuring and Testing Name Resolution
Lab : Remote Management

Configuring Storage

Managing Storage
Managing Disks and Volumes
Managing Storage Spaces
Lab : Creating a Storage Space
Lab : Managing Storage

Configuring Data Access and Usage

Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Managing User Files
Lab : Configuring and Managing Permissions and Shares
Lab : Using Conditions to Control Access and Effective Permissions
Lab : Work Folders
Lab : Synchronizing files with OneDrive

Managing Apps in Windows Client

Providing Apps to Users
Managing Universal Windows Apps
Managing the Microsoft Edge Browser
Lab : Configuring Microsoft Edge to support Internet Explorer Enterprise Mode
Lab : Installing Apps in Windows 10

Configuring Threat Protection and Advanced Security

Malware and Threat Protection
Microsoft Defender
Connection Security Rules
Advanced Protection Methods
Lab : Configuring Microsoft Defender Antivirus and Windows Security
Lab : Configuring Firewall and Connection Security
Lab : Configuring BitLocker

Supporting the Windows Client Environment

Windows Architecture
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
Lab : Monitoring Events
Lab : Monitoring Reliability and Performance

Troubleshooting Files & Applications

File Recovery in Windows
Application Troubleshooting
Lab : Using File History to Recover Files

Troubleshooting the OS

Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Lab : Using Advanced Startup and Windows RE to recover from Boot Failures
Lab : Recovering Windows using Reset This PC

Troubleshooting Hardware and Drivers

Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Troubleshooting Hardware by Using Windows Memory Diagnostics
Lab : Recovering Windows by using a Restore Point