Professional Training

Pre-requisites

Students should have experience administering Microsoft 365 workloads and Microsoft Entra ID, an understanding of Microsoft Defender XDR capabilities, familiarity with Microsoft Graph PowerShell, basic DNS and PowerShell knowledge and familiarity with Microsoft Copilot capabilities.

Day 1 - Microsoft 365 tenant foundations and operations

Module 1: Provision and brand a Microsoft 365 tenant
• Tenant architecture and least-privilege administrator roles
• Custom domains, DNS verification, branding and organisational settings

Module 2: License Microsoft 365 and AI services at scale
• Direct and group-based licensing
• Microsoft 365 Copilot, Copilot Studio and Agent 365 entitlements
• Pay-as-you-go AI-service billing

Module 3: Keep a Microsoft 365 tenant resilient and healthy
• Microsoft 365 Backup, Service Health and notifications
• Network connectivity, usage reports and Adoption Score

Hands-on Lab 1: Operate the Microsoft 365 tenant

Day 2 - Collaboration workloads, content and identity

Module 4: Configure Exchange Online and Microsoft Teams
• User and shared mailboxes, delegated access and mail routing
• Teams, channels, membership, transcription and Copilot meetings

Module 5: Govern SharePoint and OneDrive for Copilot
• Sites, permissions, external sharing and oversharing
• Restricted Content Discovery and Restricted Access Control

Hands-on Lab 2: Enable collaboration and govern its content

Module 6: Provision and govern identities in Microsoft Entra
• Users, guests, groups, administrative units and privileged roles
• Privileged Identity Management and Microsoft Graph PowerShell

Module 7: Implement authentication and access
• Authentication methods, Password Protection and SSPR
• Conditional Access, identity risk, device compliance and sign-in diagnostics

Hands-on Lab 3: Administer identities and delegated access

Day 3 - Security, compliance and Copilot readiness

Module 8: Secure email and collaboration with Microsoft Defender for Office 365
• Threat-protection policies, alerts and Threat Explorer
• Automated investigation and attack simulation training

Hands-on Lab 4: Control sign-in and protect communications

Module 9: Protect information with Microsoft Purview
• Sensitive information types, sensitivity labels and encryption
• Copilot grounding and protected content

Module 10: Prevent data loss and govern the data lifecycle
• DLP for Microsoft 365 workloads and Copilot
• Retention, DSPM for AI, auditing and insider-risk capabilities

Hands-on Lab 5: Protect and govern information

Module 11: Assess readiness and roll out Microsoft Copilot
• Readiness reporting, oversharing remediation and phased deployment

Day 4 - Microsoft Copilot and AI-agent administration

Module 12: Configure Microsoft Copilot settings and extensibility
• Tenant settings, web search, Cowork, Copilot Search and connectors

Module 13: Establish agent identities with Microsoft Entra Agent ID
• Agent sponsors, owners, lifecycle and Conditional Access

Module 14: Curate and control agents
• Agent Registry, Agent 365 tools and MCP server governance

Module 15: Monitor and manage agents with Microsoft Agent 365
• Agent discovery, activity, performance and risk investigation

Module 16: Govern agents using Agent 365
• Onboarding, validation, policies, permissions and lifecycle governance

Module 17: Monitor and optimise Microsoft 365 AI services
• Adoption, effectiveness, consumption, cost and service health

Hands-on Lab 6: Roll out and administer Copilot and Cowork
Hands-on Lab 7: Govern agents and operate AI services

Course review and AB-650 assessment preparation

Learning outcomes

After completing this course, students should be able to:
• Configure and operate Microsoft 365 tenants and workloads
• Administer licensing for Microsoft 365 and AI services
• Govern identities and access using Microsoft Entra
• Protect collaboration services with Microsoft Defender
• Implement Microsoft Purview information protection, DLP and lifecycle governance
• Assess, deploy and administer Microsoft 365 Copilot
• Secure and govern AI agents with Entra Agent ID and Microsoft Agent 365
• Monitor the health, adoption, risk and cost of Microsoft 365 AI services