Microsoft Office Outlook 2010 Intermediate

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Microsoft Office Outlook 2010 is the newest version of Microsoft`s popular information management program. This course explores time saving features in Outlook, Microsoft Word features that you can use when creating Outlook items, and various connectivity services (such as e-mail, SMS, and RSS) available in Outlook 2010
To ensure the successful completion of the Intermediate course, the completion of the Foundation course or equivalent knowledge is recommended
Managing Folders:
Creating Folders
Renaming Folders
Moving Folders
Deleting Folders
Moving Messages to Folders
Using the Favorites List:
Adding Folders to the Favorites List
Reordering Favorite Folders
Removing a Folder from Favorites
Expanding and Collapsing the Favorites List
Enabling and Disabling the Favorites List
Using Search Folders:
Creating Default Search Folders
Creating Custom Search Folders
Using Search Folders
Modifying Search Folders
Searching in Outlook:
Using the Search Box
About the Search Tools Tab
Setting Search Options
Searching for Contacts
Filtering E-mail
Using Rules and Cleanup Tools:
Creating a Simple Rule
Modifying Rules
Using the Rules and Alerts Wizard
Marking a Message for Follow-Up
Cleaning up a Folder or Conversation
Using Quick Steps:
Using Quick Steps
Creating Quick Steps
Managing Quick Steps
Resetting Quick Steps
Configuring Categories:
Setting up Categories
Assigning a Category to an Item
About Quick Click
Upgrading Categories
Using Categories in a View
Creating Category Search Folders
Managing Junk Mail:
Using the Junk E-Mail Filter
Receiving Junk Mail
About the Phishing Filter
About Automatic Downloads
Managing Blocked and Safe Senders Lists
Basic Text Tools:
Cutting, Copying, and Pasting Text
Using the Office Clipboard
Using Find and Replace
Checking Your Spelling
Formatting Text:
Changing Font Face, Size, and Color
Applying Text Effects
Highlighting Text
Changing Textís Case
Using the Font Dialog
Clearing Formatting
Applying Advanced Text Effects:
Using the Format Painter
Applying a Quick Style
Changing the Style Set
Using Themes
Understanding Mail Formats
Formatting Paragraphs:
Aligning and Justifying Text
Indenting a Paragraph
Changing Paragraph Spacing
Creating a Bulleted, Numbered, or Multilevel List
Adding Borders and Shading
Using the Borders and Shading Dialog
Adding Word Elements, Part One:
Adding Tables
Adding Pictures and Clip Art
Adding Screenshots
Adding Shapes
Adding Word Elements, Part Two:
Adding Text Boxes
Adding WordArt
Adding SmartArt
Adding Charts
Setting up a Basic E-Mail Account:
Overview of E-mail Account Types
Setting up a POP3, IMAP, or HTTP E-mail Account
Using Your Mailbox
Understanding the Send/Receive Tab
Setting Send/Receive Options
Configuring SMS Accounts:
Setting up a Mobile Service Account
Viewing Text Messages
Creating a Text Message
Removing the Account
Configuring RSS Feeds:
Setting up an RSS Feed in Outlook
Setting up an RSS Feed with Internet Explorer
Reading and Managing Feed Items
Sharing a Feed with a Friend
Removing an RSS Feed
Getting Help with RSS Feeds
About Microsoft Exchange Server:
Understanding Microsoft Exchange Server
Setting up an Exchange Mailbox
How an Exchange Mailbox Works
Supported Versions of Exchange Server with Outlook 2010
About Outlook Web Access
Managing Your Mailbox:
Setting Permissions on Your Mailbox
Configuring Delegate Access
Viewing Another Userís Mailbox
Setting up the Out of Office Assistant
Using the Global Address Book
Managing Tasks and E-mail Messages:
Recovering Deleted Items
Recalling Messages
Sending a Task Sharing Request
Responding to a Task Sharing Request
Viewing Another Userís Tasks
Managing Your Calendar:
Sharing a Calendar
Responding to a Calendar Sharing Request
Viewing Another Userís Calendar
Using Schedule View
Scheduling Meetings with Exchange Server:
Scheduling a Meeting
Using the Scheduling Assistant
Responding to a Meeting Request
Tracking Responses
Adding and Removing Attendees
Contacting Attendees
Cancelling a Meeting