Microsoft Lync 2013

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The skills and knowledge acquired in Microsoft Lync 2013 are sufficient to be able to work with the basic elements of Lync including adding and working with contacts, sending and receiving calls and instant messages, using the presenting features and working with Lync settings.
Microsoft Lync 2013 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.
Learning Outcomes:
At the completion of this course you should be able to:
- gain an understanding of Lync, it's features and how it can be used
- add and work with contacts in Lync
- understand and work with instant messages
- work with audio and video features in Lync
- create and join meetings in Lync
- use the present tools
- understand and work with the Lync mobile app
- understand, work with and modify Lync options
Getting Started With Lync:
What Is Lync
Lync Features And Plans
Opening Lync With Windows 8.1
Signing In To Lync
The Lync Window
Lync Presence And Status
Changing The Profile Picture
Glossary Of Lync Terms
Accessing Help
Lync Contacts:
Adding Contacts From Within Your Organisation
Adding Outside Contacts
Sorting Contacts
Changing The Privacy Status Of Contacts
Using The Quick Lync Bar
Working With The Contact Card
Creating A New Group
Working With Groups
Deleting Groups And Contacts
Tagging For Status Change Alerts
Instant Messaging:
Sending Instant Messages
The Conversation Window
Replying To Instant Messages
Formatting Instant Messages
Sharing Files
Opening Shared Files
Working With Lync Views
Resuming A Conversation
Viewing Conversation History In Outlook
Working With Calls:
Placing A Call
Working With The Call Window
Receiving A Call
Working With Call Layout Options
Online Meeting Best Practise
Setting Up Lync Meetings
Creating A Meeting In Outlook
Accepting A Meeting In Outlook
Joining A Meeting
Creating An Impromptu Meeting
Recording A Meeting
Managing Recordings
Saving And Publishing Recordings
Understanding Meeting Options
Understanding Meeting Actions
Using The Lobby
Understanding The Lync Web App
Leaving A Meeting
Understanding Presenting
Presenting The Desktop
Giving Others Control Of The Desktop
Working With Desktop Presentations
Presenting A Program
Working With A Program
Presenting A PowerPoint Slide Show
Working With A PowerPoint Presentation
Annotating PowerPoint Presentations
Managing PowerPoint Presentations
Working With The Presenting Options
Presenting Whiteboard
The Poll Screen
Creating A Poll
Working With Polls
Creating A Q & A
Working With Q & A
The Lync Mobile App:
The Contacts View
Adding A Contact In Lync For Mobile
Instant Messaging In Lync For Mobile
Working With Conversations
Working With My Info
Lync Options:
Understanding Lync Options
Personalising Lync
Changing The Contacts List Display Options
File locations