Microsoft Office Outlook 2016 - Foundation

Course Description

Microsoft Office Outlook 2016 incorporates some new features that will help make managing your e-mail and personal information easier than ever. This course will help students get comfortable with the Outlook 2016 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.
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This course assumes the user understands the basics of using a Windows-based computer. Participants should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required. No previous experience with other versions of Outlook is necessary.


By the end of this course, users should be comfortable with using and customizing the Outlook 2016 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.

Navigate the Outlook Interface

E-mail Addresses
Microsoft Outlook 2016
Items and Folders
Components of the Outlook Interface
Components of the Ribbon
The Backstage View
The Mail Workspace
Mail Folders
Read and Unread Messages
Message Icons
The Calendar Workspace
The People Workspace
Additional Outlook Tools

Perform Basic E-mail Functions

The Message Form
Message Form Tabs
Inline Replies
Replying to Messages
Forwarding Messages
Print Options
Moving Messages
The Deleted Items Folder
The Clutter Folder

Use Outlook Help

Using Tell Me
Accessing Advanced Help Options

Create an E-mail Message

The Address Book
Microsoft Exchange Server
Global Address List

Check Spelling and Grammar

The AutoCorrect Feature
The Spelling and Grammar Checker
Components of the Spelling and Grammar Dialog Box

Format Message Content

Message Formats
Font Options
Paste Options
Paste Special
Live Preview
The Mini Toolbar

Attach Files and Items

Saving Attachments
Creating Attachments
Outlook Items as Attachments
Attachment Reminder

Enhance an E-mail Message

The Illustrations Group
The Screenshot Tool
The Text Group
Quick Parts
Contextual Tabs
The Background Removal Tool

Manage Automatic Message Content

Stationery and Themes
Font Options

Customize Reading Options

Desktop Alerts
Pane Views
Message Preview
Mail Options

Work with Attachments

Attachment Preview
Printing Attachments

Manage Your Message Responses

The InfoBar
Voting Options
Tracking Options
The Resend Option
The Recall Option

Manage Messages Using Tags, Flags, and Other Commands

Marking Messages as Unread/Read
Color Categories
Flagging Messages for Follow-Up
Follow-Up Flag Options
The Ignore Conversation Command
Clean Up Commands

Organize Messages Using Folders

Default E-mail Folders
E-mail Folders on the Server
Personal Folders

View the Calendar

Types of Calendar Entries
Calendar Grid Arrangement Options
The Weather Bar
The Daily Task List
Calendar Layout Options
Overlaying Calendars with Schedule View
Deleting Calendars

Manage Appointments

The Appointment Form
Creating Recurring Events
Show As Options
The Private Option
Categorizing Appointments
Setting Appointment Priority
Searching Appointments
Printing Appointments
Forwarding Appointments

Manage Meetings

The Meeting Scheduling Process
The Meeting Form
The Room Finder Pane
The Scheduling Assistant
Sharing Meeting Notes Using OneNote
Meeting Response Options
Updating a Meeting Request
Cancelling a Meeting
Proposing a New Time for a Meeting

Print Your Calendar

Calendar Print Styles

Create and Update Contacts

The People Workspace
The Contact Form
Linking Contact Notes to a Contact
Tagging Contacts
Secondary Address Books
Importing Contacts
Forwarding Contacts
Deleting Contacts

View and Organize Contacts

Electronic Business Cards
Contact Views
The People Pane
The Search People Tool
Contacts Print Styles

Create Tasks

Task Form
Creating Recurring Tasks
Task Views
Server Tasks
Task Options
Print Tasks

Manage Tasks

Searching Tasks
Assign Tasks
Tagging Tasks
Marking a Task as Complete
Moving Tasks

Manage Notes

Note Form
Note Views
Categorizing Notes
Printing Notes

Customize the Outlook Interface

Setting General Outlook Options
Customizing Quick Access Toolbar Buttons
Moving the Quick Access Toolbar
Minimizing the Ribbon Interface
Customizing the Ribbon
Resetting Customizations

Create and Manage Quick Steps

Quick Steps
Using Quick Steps
Creating Quick Steps
The Manage Quick Steps Dialog Box
Resetting Quick Steps