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Implementing and Administering Internet Information Services (IIS) 6.0 (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and skills to implement and administer IIS 6.0. The course focuses on the IIS 6.0 architectural features that improve reliability, security, manageability and performance. The course also provides knowledge and skills to successfully install, configure, implement security, monitor, and manage Internet Information Services (IIS) 6.0 servers and Web sites.
.NET Framework Using C# (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft .NET is an advance in programming technology that greatly simplifies application development, both for traditional, proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft’s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. Part of .NET is a major new object-oriented programming language, C#. But learning the new programming language is only part of the challenge. The much greater challenge is learning the .NET Framework and all its capabilities. This three-day course is designed to provide a sound introduction to the .NET Framework for programmers who already know the C# language and the fundamentals of Windows Forms. It is current to .NET 2.0 and Visual Studio 2005. The course focuses on core portions of the .NET Framework that are common across many application areas. Separate courses are available in specific areas, such as ADO.NET, XML Programming, Windows Forms, ASP.NET and Web services..
.NET Overview (available throughout Ireland - Cork, Limerick, Dublin):
This one-day, information-packed seminar provides an overview of Microsoft`s new .NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology. The course is designed to run using .NET 2.0 and Visual Studio 2005.
.NET Security Training (available throughout Ireland - Cork, Limerick, Dublin):
This course delivers comprehensive coverage of .NET Security and provides a foundation of the various security APIs contained within the .NET 2.0 base class libraries. It examines how strong naming, obfuscation and digital certificates can prevent others from tampering with and modifying the content within a .NET assembly. The content addresses the role of one-way encryption, Role Based Security and Code Access Security to assign identities and permissions to users and executing assemblies. The course examines numerous topics regarding securing ASP .NET web applications and XML web services.
1Z0-051: Oracle Database 11g: SQL Fundamentals I - Exam (available throughout Ireland - Cork, Limerick, Dublin):
Duration: 120 minutes
Number of Questions: 70
Passing Score: 60% (subject to change)
1Z0-052: Oracle Database 11g: Administration I - Exam (available throughout Ireland - Cork, Limerick, Dublin):
Duration: 90 minutes
Number of Questions: 70
Passing Score: 66% (subject to change)
220-602 CompTIA A+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
220-603 CompTIA A+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
220-604 CompTIA A+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
A+ Certification: Electives (available throughout Ireland - Cork, Limerick, Dublin):
This five-day practical “hands-on” course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware. On course completion, students will be able to: - Describe PC support industry job roles - Manage Windows using command line tools and edit the Registry - Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems - Use tools to recover or restore a damaged installation - Configure and troubleshoot local network and wireless connections - Configure and manage users, groups, and shared resources - Configure and secure internet connections and web browser software - Perform preventative maintenance using approved tools and products - Assemble, disassemble, and upgrade PC and notebook components - Configure and update BIOS/CMOS - Troubleshoot, optimise, and upgrade hardware - Troubleshoot and maintain printers and scanners
A+ Certification: Essentials (available throughout Ireland - Cork, Limerick, Dublin):
This five-day practical “hands-on” course will teach support newcomers the fundamental principles of supporting desktop and portable computers and operating systems. On course completion, students will be able to: - Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices. - Install and configure basic peripheral devices. - Identify types and characteristics of portable computers. - Install and configure Microsoft Windows 2000 and Microsoft Windows XP. - Perform basic PC maintenance and troubleshooting. - Understand fundamental principles of securing IT systems and working safely. - Communicate effectively with customers. - Install and configure print and imaging devices. - Understand fundamental principles of implementing LANs and internet access
Accelerated Microsoft Business Intelligence SQL 2008 (available throughout Ireland - Cork, Limerick, Dublin):
This four-day, comprehensive course provides students with the knowledge and skills to develop Microsoft End-to-End business solutions using SQL Server 2008 in an integrated environment with SharePoint and Office 2007. The course introduces the students to Microsoft Unified Data Model, SQL 2008 Analysis Services, Integration Services, Reporting Services, Report Builder 2.0, SharePoint 2007 Integration, Reporting Services Content Types, Business Data Catalog, and Business Intelligence with Excel 2007 and Visio 2007
Accelerated Windows 2003 for Administrators (available throughout Ireland - Cork, Limerick, Dublin):
This is a customised course using key modules of four Microsoft Official Curriculum courses (2208, 2277, 2279 and 2297). It is an accelerated, intensive look at Windows 2003. Completely hands on, this practical course has been customised for the IT professional who needs a working knowledge of a Windows 2003 network, with the ability to experiment with new aspects of Microsoft`s latest Network Operating System. This course is ideal for anyone new to Active Directory and upgrading from Novell or NT, and would also suit Windows 2000 users, as it focuses on new features and the differences between the two Server Operating Systems.
Access 2003: VBA Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for experienced Access users who want to learn ActiveX data objects, control structures, and the basics of VBA programming
Access 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Your training in and use of Microsoft® Office Access™ 2007 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft® Office Access™ 2007. You have worked with the various Access objects, such as tables, queries, forms, and reports. In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Access by structuring existing data, writing advanced queries, working with macros, enhancing forms and reports, and maintaining a database.
Access 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
In previous levels, you were introduced to advanced topics that dealt with local database management. In this course, you will learn remote database management, how to exchange data with XML and other type applications, and how to automate your business processes by using VBA code. Interaction with Sharepoint and some SQL will also be covered.
Access 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various objects using the Microsoft® Office Access™ 2007 relational database application.
Access 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
You have the basic skills needed to work with Microsoft Office Access 2007 databases, including creating and working with Access tables, relationships, queries, forms, and reports. But so far, you have been focusing only on essential database user skills. In this course, you will consider how to maintain data consistency, how to customize database components, and how to share Access data with other applications.
Access 2007: VBA Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for experienced Access users who want to learn ActiveX data objects, control structures, and the basics of VBA programming.
Accountability: Managing for Maximum Results (available throughout Ireland - Cork, Limerick, Dublin):
This course will teach you the techniques to manage employees for maximum results - either individually or as a team. Employees who feel a sense of "ownership" in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.
Acrobat 6.0: Standard (Windows) Training (available throughout Ireland - Cork, Limerick, Dublin):
You have probably created documents using word processing and other office productivity applications, and have shared those documents with others, such as colleagues, clients, and reviewers. You`ve most likely shared printed copies of your documents with others, and may have shared documents electronically be emailing them as well. Now you may need to share electronic versions of your documents with others in a format that will allow them to view, print, and even review the content even if they don`t have the original software you used to create the file. In this course, you`ll use Adobe Acrobat 6.0 to convert documents to PDF files, and will customize those PDF files for your needs and the needs of your audience
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Acrobat 7.0 Training: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have used a variety of different programs to create documents and files for your own use. However, you are required to share your files electronically by email frequently, over a network, and on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 7 to make your information more portable, accessible, and useful to meet the needs of your target audience.
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Acrobat 7.0 Training: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As a workplace professional with some experience in using Adobe Acrobat, you are now ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 7.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing
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Active Server Pages (ASP) Training: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn the benefits of using ASP technology to create dynamic, data-driven Web sites. The course introduces the ASP Object Model, several built-in ASP Components, Scripting Objects, and the ActiveX Data Objects (ADO) Model.
Active Server Pages (ASP) Training: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Students will build on the knowledge gained in ASP Level 1 to further explore the benefits of using ASP technology to create dynamic, data-driven Web sites.
Administering Microsoft Office Project Server 2007 (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for individuals who will be responsible for administering Microsoft Office Project Server 2007 within an Enterprise Environment. The course works through all administrative elements contained within the Server Settings section in Microsoft Office Project Web Access 2007 as well as exploring some aspects of installation, migration and how the tool can be used to support effective project management within an organisation.
Administering Microsoft SharePoint Portal Server 2003 (available throughout Ireland - Cork, Limerick, Dublin):
This three-day instructor-led course provides students with the knowledge and skills to deploy and manage a Microsoft SharePoint Portal Server 2003 infrastructure. The student will learn skills that enable the student to deploy and manage a SharePoint Portal Server 2003 infrastructure as well as guide end users in their use of the product. This course is not intended to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making for the implementation process. This course is intended for those who operate in medium to very large computing environments that use the Microsoft Windows 2003 Server operating system. Before attending this course, students must have: • Working knowledge of Microsoft Windows Server 2003. • Successfully completed the Windows Server 2003 core curriculum for Microsoft Certified Systems Administrator (MCSA). • Working knowledge of networking, including TCP/IP and Domain Name System (DNS). • Working knowledge of Internet Information Services (IIS). • Successful completion of Administering Microsoft Windows SharePoint Services, or working knowledge of Windows SharePoint Services.
Administering Microsoft Windows SharePoint Services (available throughout Ireland - Cork, Limerick, Dublin):
This two-day instructor-led course provides students with the knowledge and skills to deploy and manage a Microsoft Windows SharePoint Services infrastructure. The student will learn skills that enable them to deploy and manage a Windows SharePoint Services infrastructure as well as guide end users in their use of the product. This course is not intended to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making for the implementation process.
Administering Windows 2000 Networks (MCP) (available throughout Ireland - Cork, Limerick, Dublin):
This course is for support professionals who are new to Microsoft Windows 2000 and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows 2000 Server products.
ADO.NET FOR WEB APPLICATIONS USING C# (available throughout Ireland - Cork, Limerick, Dublin):
This three-day intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications for the Web. The course includes a major case study demonstrating the use of ADO.NET and ASP.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. There is a practical discussion of data binding including new features in .NET 2.0. Transactions and concurrency are covered. The course concludes with a hands-on treatment of additional new ADO.NET features in .NET 2.0.
ADO.NET FOR WINDOWS APPLICATIONS USING C# (available throughout Ireland - Cork, Limerick, Dublin):
This three-day, intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005.
Adobe Acrobat 7 Pro - Complete (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Acrobat 8 Training: New Features (available throughout Ireland - Cork, Limerick, Dublin):
You`re already familiar with previous versions of Acrobat. You now want to learn about the new features in the latest version of Acrobat. In this course, you`ll work with some of the new features of Acrobat 8.0.
Adobe Acrobat 8.0 Training: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe® Acrobat® 8.0 to make your information more portable, accessible, and useful to meet the needs of your target audience.
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Adobe Acrobat 8.0 Training: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe® Acrobat® 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing.
Adobe Captivate 2.0 Training (available throughout Ireland - Cork, Limerick, Dublin):
You may be familiar with using a certain software application and would like to create computer-based training to teach learners to use the software. Adobe Captivate 2.0 is a tool that automates the creation of computer-based software training materials. In this course, you will use Adobe Captivate 2.0 to develop demonstrations and interactive simulations of software applications.
Adobe Captivate 3.0 Training (available throughout Ireland - Cork, Limerick, Dublin):
You may be familiar using a certain software application and would like to create a computer-based training program to teach students how to use that software. Adobe® Captivate™ 3.0 is a tool that automates the creation of software training materials. In this course, you will use Adobe® Captivate™ 3.0 to develop demonstrations and interactive simulations of software applications.
Adobe Dreamweaver CS3: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver.

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Adobe Dreamweaver CS3: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have created basic web pages. You may now need to develop professional-looking websites. In this course, you will use the advanced features of Adobe® Dreamweaver® CS3 to design and develop professional-looking websites

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Adobe Dreamweaver CS3: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You know to create professional looking web pages. Now, you may need to vary the content on the pages dynamically. In this course, you will use Adobe® Dreamweaver® CS3 to create and administer database-driven sites.

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Adobe Dreamweaver CS4: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver.
Adobe Dreamweaver CS4: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have created basic web pages. Now, you would like to develop websites with advanced functionality. In this course, you will use the advanced features of Adobe Dreamweaver CS4 to design and develop professional-looking websites.
Adobe Fireworks CS3 (available throughout Ireland - Cork, Limerick, Dublin):
You have probably worked with some of the web design applications to create graphics for the web. However, you would now like to have better control over editing vector and bitmap graphics and also make web graphics appear the way you had intended. In this course, you`ll work with some of the tools and features of Adobe® Fireworks® CS3 to create and edit vector and bitmap graphics, apply interesting effects, add graphical text, optimize graphics, and export it as a HTML file.

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Adobe Fireworks CS4 (available throughout Ireland - Cork, Limerick, Dublin):
You will use Adobe Fireworks CS4 to create vector graphics, edit bitmap graphics, optimize images, create and assign rollover effects, and create multiple pages for the web. This course is intended for students looking to learn and use the features and functions of Adobe Fireworks CS4.
Adobe Flash CS3 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe Flash CS3 using ActionScript. The site you create will pull data from external sources, so it will respond to user choices based on the information in those files. You will also manage forms, perform calculations, and tailor the interface using ActionScript programming.

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Adobe Flash CS3: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe® Flash® CS3: Level 1 is the appropriate course for you if you need to create web pages or web page components that contain text, graphics, and animation, and that will display correctly in almost every browser on most computing platforms.

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Adobe Flash CS4: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
A website can be made to look more inviting with interactive graphics and animations. The tools present in Adobe® Flash CS4 can be used to create and manipulate a wide variety of objects ranging from a simple graphic design to a complex animation sequence. In this course, you will familiarize yourself with the basic tools and features of Flash CS4, and gain the skills necessary for creating basic animations.
Adobe Flash CS4: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You created basic Flash animations. You may now need to work on Flash projects that require implementation of advanced functionality. In this course, you will use the advanced features of Adobe® Flash CS4 to plan, design, and develop complex Flash projects. You will plan, design, and develop complex Flash projects using the Adobe® Flash CS4 application. This course is intended for students who want to expand their introductory skills in developing animations and their knowledge of ActionScript™ 3.0.
Adobe Flash CS4: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You will build Flash applications using advanced features of Flash CS4 and ActionScript 3.0. This course is intended for Flash designers and developers who want to master the skills required to develop robust applications using Flash CS4 with ActionScript 3.0. Upon successful completion of this course, students will be able to: - build a robust application using Flash, - use videos in Flash, - program using advanced ActionScript code - deploy a Flash application.
Adobe FrameMaker 7.0: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
FrameMaker 7.0: Level 1 is an introductory course on the use of the FrameMaker composition and layout software application. From it, participants will be able to grasp a general overview of the main techniques used to create simple FrameMaker documents and export FrameMaker documents to XML, HTML, and PDF formats.
Adobe FrameMaker 7.0: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
FrameMaker 7.0: Level 2 is an intermediate course on creating tables, using the Drawing tools, using master pages, working with multi-column layouts, and building and outputting a FrameMaker book. Participants will gain experience working with FrameMaker and its features.
Adobe FrameMaker 7.0: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
FrameMaker 7.0: Level 3 is an advanced course on the use of the FrameMaker composition and layout software application on structured documents similar to XML or SGML. From it, participants will be able to grasp a general overview of the main techniques used to create and work with structured FrameMaker documents.
Adobe FrameMaker 7.2: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Participants have created documents using other word processing applications. Now, participants want to work with documents using an application that has more enhanced features that are not available in other applications. In this course, participants will create documents using the robust tools in FrameMaker 7.2. Participants will use FrameMaker to create simple documents and export FrameMaker documents to XML, HTML, and PDF formats. This course is designed for participants who want to grasp a general overview of the main techniques used to create simple documents and export FrameMaker documents to XML, HTML, and PDF formats.
Adobe FrameMaker 7.2: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Participants know to create simple Adobe® FrameMaker documents and export them to XML, HTML, and PDF formats. Now, participants may need to use Adobe® FrameMaker to build a book or structured document. In this course, they will do just that. Participants will create a professional looking document and place all your documents in a book. Participants who want to learn how to create tables, use drawing tools, use master pages, work with multiple column documents, and build a book or structured document using FrameMaker.
Adobe FrameMaker 7.2: New Features (available throughout Ireland - Cork, Limerick, Dublin):
Participants have already worked with the interface of Adobe® FrameMaker® 7.0. FrameMaker 7.2 improves on the features introduced in 7.0. It has improved interface options that enable participants to perform tasks easily and enhanced conversion tools for adding structure to documents. It retains the properties of the customized text and references to an external document in an XML document, and it uses enhanced XML language to structure documents. In this course, particpants will work with the new interface options, import files of external formats, and work with enhanced XML support for the FrameMaker documents. Participants will explore the new interface options, import files of external formats, and use enhanced XML support in FrameMaker documents. This course is target to participants who are familiar with FrameMaker and want to learn about the new features and functions that have been added since FrameMaker 7.0.
Adobe FrameMaker 8.0 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have created documents using other word processing applications. Now, you want to work with documents using an application that has a wide range of techniques to organize information across documents. In this course, you will create documents using the tools in Adobe® FrameMaker® 8.0: Level 1
Adobe FrameMaker 8.0 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You know to create simple FrameMaker documents and export them to XML, HTML, and PDF formats. Now, you may need to use Adobe FrameMaker to build a book. In this course, you will do just that
Adobe Illustrator CS2: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Illustrator is a sophisticated graphics programme capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you`ll start by drawing and manipulating simple shapes to create logos. You`ll also combine text and graphics to create advertisements. The course is aimed at Graphic designers, or people transitioning into a design job or taking on design responsibilities, who need to use Illustrator to create illustrations, logos, advertisements, or other graphic documents. They may have little or no experience with Illustrator. They may already use InDesign and Photoshop.

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Adobe Illustrator CS2: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have probably used Illustrator to create simple illustrations and logos. However, you may now need to create complex illustrations, print documents without any errors or colour mismatches, or prepare illustrations for the web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator`s basic tools. The course is aimed at Graphic designers or people switching into a design job or taking on design responsibilities. They will have some previous experience with Illustrator.

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Adobe Illustrator CS3: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe® Illustrator® CS3 is a sophisticated graphics application that helps you to create complex and attractive designs with type effects. You can create logos, advertisements, and other illustrations with ease using this software. However, creating complex designs can be overwhelming if you are not familiar with the tools present in Adobe Illustrator and their features. In this course, you will learn to use Adobe Illustrator CS3 by drawing and manipulating simple shapes to create logos. You will also combine text and graphics to create advertisements.

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Adobe Illustrator CS3: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You probably used Adobe® Illustrator® to create simple illustrations and logos. However, you may need to create complex illustrations, print documents without any errors or color mismatches, or prepare illustrations for the web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator`s basic tools.

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Adobe Illustrator CS4: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Illustrator CS4 is a sophisticated graphics application that helps you create complex and attractive designs with type effects. You can create advertisements and other illustrations with ease using this software. However, creating complex designs can be overwhelming if you are not familiar with the tools and features in Adobe Illustrator. In this course, you will use Adobe Illustrator CS4 by drawing and manipulating simple shapes to design a layout for your product.
Adobe Illustrator CS4: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You will create complex illustrations, manage color across a range of devices, work with graphs and variables, control how illustrations appear on print and the web, and preview illustrations on mobile devices.
Adobe InDesign CS2 Training: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You are starting to familiarize yourself with print layout and design using InDesign. You would like to learn about the tools and features available to you in InDesign CS2. In this course, you`ll work with some of the tools and features to create eye-catching printed documents using InDesign CS2. This course is intended for graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals

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Adobe InDesign CS2 Training: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You are familiar with the InDesign environment and managed text, tables, graphics, and colours in documents. You need to know the advanced features in InDesign to create catchy and attractive documents. In this course, you will use the advanced features in InDesign to create documents that are attractive and have the highest degree of perfection. The target student is any professional who would like to create and design print and web content. It may include graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals

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Adobe InDesign CS3 Training: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You are starting to familiarize yourself with print layout and design using InDesign. You would like to learn about the tools and features available to you in InDesign CS3. In this course, you`ll work with some of the tools and features to create eye-catching printed documents using InDesign CS3. You will utilize Adobe InDesign CS3 to create and deliver eye-catching printed documents. This course is intended for graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals.

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Adobe InDesign CS3 Training: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Using Adobe® InDesign®, you have created simple documents. Now, you may need to create huge documents that are attractive as well as can be accessed globally. In this course, you will deploy the advanced InDesign techniques to enhance the look and functionality of your documents.

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Adobe InDesign CS4: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You are familiar with creating pages for print using Adobe InDesign. You now want to learn about the tools and features available in Adobe InDesign CS4. In this course, you will use Adobe InDesign CS4 to create attractive documents for print.
Adobe InDesign CS4: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Using Adobe InDesign you created simple documents. Now, you need to create large documents that are attractive and that which can be accessed globally. In this course, you will deploy the advanced InDesign techniques to enhance the look and functionality of documents.
Adobe Pagemaker (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Photoshop 6.0 Basic Skills 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Photoshop 6.0 Basic Skills 2 (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn skills that go beyond those covered in the Photoshop Basic Skills 1 course. This course will give students a firm grasp on Photoshop concepts that are applicable to almost every facet of using the application, including Web design, preparing photographic images for printing, and illustration.
Adobe Photoshop 6.0 Color Correction & Printing (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn professional techniques for obtaining consistent, predictable, high quality images from Photoshop.
Adobe Photoshop 6.0 Tips and Tricks (available throughout Ireland - Cork, Limerick, Dublin):
Students will expand on the skills covered in the Photoshop Basic Skills 1 and 2 courses by working on a variety of image types. While students will learn to work with additional specific Photoshop commands and tools, they`ll also study concepts that tie together multiple techniques they already know to create effects and make their work more efficient.
Adobe Photoshop 6.0 Web Production (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn concepts and techniques for optimizing images for display on the Internet.

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Adobe Photoshop CS Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You are starting to familiarize yourself with image editing using Photoshop. You would like to learn about the tools and features available to you in Photoshop CS2. In this course, you`ll work with some of the tools and features to edit images using Photoshop CS2.

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Adobe Photoshop CS2: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
As a graphic designer, you are starting to familiarize yourself with image creation and editing using Photoshop. Understanding the different tools and features available in Photoshop CS2 will help you to maximize your creative potential. In this course, you’ll work with several tools and features to edit images using Photoshop CS2. You will explore the Photoshop interface and use several tools for selecting parts of images, and will move, duplicate, and resize images. You will learn to use layers, and to apply layer effects and filters to create special effects. Additionally, you will use painting tools and blending modes to create shading effects, and will perform adjustments to contrast and color balance. Finally, you will save images in formats for print and web use.

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Adobe Photoshop CS2: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have familiarized yourself with the basic image editing tools of Adobe Photoshop. Now, you need to manage images for optimal web and print display. In this course, you`ll work with advanced image handling tools and features available in Photoshop CS2

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Adobe Photoshop CS2: New features (available throughout Ireland - Cork, Limerick, Dublin):
You`re already familiar with previous versions of Adobe Photoshop, and you would like to learn about some of the new features in the latest version of Photoshop. In this course, you`ll work with some of the new features of Photoshop CS2

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Adobe Photoshop CS3 Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course explores the more advanced features of Photoshop and consider add-ons, working with PDF, Smart Objects and web images.

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Adobe Photoshop CS3 Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course is aimed at advanced Photoshop users who wish to explore automating the package and the use of Adobe Bridge.
Adobe Photoshop CS3 Foundation (available throughout Ireland - Cork, Limerick, Dublin):
This course gives an introduction to effectively using Photoshop to enhance, manage and edit images for print and for the web.

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Adobe Photoshop CS3 Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
This course builds on existing knowledge of the basic features of Photoshop, to explore the use of further feature such as layers, masks, channels and filters to enhance images.

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Adobe Photoshop CS3: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe® Photoshop® has been an indispensable image editing software application for many years. As an aspiring graphic designer, you would like to familiarize yourself with image creation and editing using this software. Understanding the different tools and features available in Photoshop CS3 will help you to maximize your creative potential. In this course, you`ll use the several tools and features of Photoshop CS3 to work with images. You will explore the Photoshop CS3 interface and use several tools for selecting parts of images. You will learn to use layers and to apply layer effects and filters to create special effects. Additionally, you will use painting tools and blending modes to create shading effects. Finally, you will save images in print and web formats.
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Adobe Photoshop CS3: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have familiarized yourself with the basic image editing tools of Adobe® Photoshop® CS3. Now, you may want to enhance the images and work with videos. In this course, you`ll work with the advanced tools and features available in Photoshop CS3.
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Adobe Photoshop CS4: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Adobe Photoshop has been an indispensable image-editing software application for many years. As an aspiring graphic designer, you would like to familiarize yourself with design creation and image editing using this software. Understanding the different tools and features available in Photoshop CS4 will help you maximize your creative potential. In this course, you will use the various tools and features of Photoshop CS4 to work with images
Adobe Photoshop CS4: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have familiarized yourself with the basic image editing tools of Adobe Photoshop CS4. Next, you may want to enhance images and work with video files. In this course, you will work with the advanced tools and features available in Adobe Photoshop CS4.
Adobe Photoshop CS4: Photo Printing & Color (available throughout Ireland - Cork, Limerick, Dublin):
You will use color management techniques and color correct images to ensure optimal print output.
Adobe Photoshop CS4: Web Production (available throughout Ireland - Cork, Limerick, Dublin):
You know how to use the features in Adobe® Photoshop® CS4 to enhance and modify images to meet your requirements. Now, you would want to create and work with images to be used on the web pages. In this course, you will use Photoshop to create and optimize images for the web. You will also stage web page components, arrange them aesthetically, and add interactivity to them. Finally, you will export the web page consisting of interactive images so that you can view and test their functionality in Internet browsers
Advanced AJAX and Web 2.0 Programming (available throughout Ireland - Cork, Limerick, Dublin):
This class is meant for Java programmers who already know Ajax programming. It teaches advanced JavaScript concepts such as prototyping, Ajax security issues and Ajax performance tuning. It also covers Web 2.0 topics such as mashups, offline application development and Rich Internet Application (RIA).
ADVANCED BUSINESS ANALYSIS (available throughout Ireland - Cork, Limerick, Dublin):
This workshop uses a case study to help you explore two standard approaches to conceptual modeling: the Unified Modeling Language and Information Engineering. It is designed to be prescriptive as well as descriptive. This means that best practice will be emphasized through explanation and application. You will discover what should be done as well as how to do it, and why.
Advanced C++ Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course is for experienced C++ programmers who wish to deepen their understanding of the language and learn advanced techniques. The course consists of three modules. A preliminary module reviews topics, including inheritance, the ANSI C++ Standard Library, templates. I/O streams, and practical issues of C++ programming, such as reliability, testing, efficiency and interfacing to C. This material is covered as needed depending on the background of the students. The second module covers more advanced topics. Advanced issues of inheritance and polymorphism are covered. Principles of effective class design, including the orthodox canonical form, use of composition, templates and interface inheritance. The course covers exception handling and runtime type information (RTTI). Multiple inheritance is covered, including the complications that are introduced by this powerful feature. Advanced applications of C++ concepts are studied, including smart pointers and reference counting. The third module introduces the Standard Template Library (STL). The main components of data structures, algorithms and iterators are covered. Illustrations are provided of a number of important containers, such as vectors, stacks, queues, lists and sets. Extensive programming examples and exercises are provided. A number of progressively developed case studies are used to illustrate object oriented programming techniques and to give the student practical experience in putting together features of C++ learned in the course. A file is provided containing all the examples and laboratory exercises in the course.
Advanced CSS (available throughout Ireland - Cork, Limerick, Dublin):
Participants will learn to use CSS to format forms, create list-based navigation, do advanced page layouts, and create stunning background effects. They will also learn about CSS coding conventions and shorthand properties.

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Advanced ECDL: Database (available throughout Ireland - Cork, Limerick, Dublin):
The following is the Syllabus for Module AM5 Database Advanced Level which provides the basis for the practice-based test in this module domain. The Syllabus for module AM5 is over and above the skills sets and underpinning the knowledge contained within the ECDL Module 5 Database Version 4.0 Syllabus or earlier. The advanced level designation for Module AM5 anticipates that the candidate has already mastered the Skill Sets and acquired the knowledge outlined in Module 5 of ECDL Syllabus Version 4.0 or earlier
Advanced ECDL: Presentation (available throughout Ireland - Cork, Limerick, Dublin):
The following is the Syllabus for Module AM6 Presentation Advanced Level which provides the basis for the practice-based test in this module domain. The Syllabus for Module AM6 is over and above the Skills Sets and underpinning knowledge contained within the corresponding ECDL Module 6 Presentation Version 4.0 Syllabus or earlier. The advanced level designation for Module AM6 anticipates that the candidate has already mastered the Skill Sets and acquired the knowledge outlined in Module 6 of ECDL Syllabus Version 4.0 or earlier.
Advanced ECDL: Spreadsheets (available throughout Ireland - Cork, Limerick, Dublin):
The following is the syllabus for Module AM4, Spreadsheets, Advanced Level, which provides the basis for the practice test in this module. The Syllabus for Module AM4 is over and above the Skills Sets and underpining knowledge contained within the ECDL 4, Spreadsheets. The advanced level designation for Module AM4 anticipates that the candidate had already mastered the Skill Sets and acquired knowledge outlines in Module 4 of the ECDL Syllabus.
Advanced ECDL: Word Processing (available throughout Ireland - Cork, Limerick, Dublin):
The following is the Syllabus for Module AM3, Word Processing, Advanced Level, which provides the basis for the practice-based text in this module domain. The Syllabus for Module AM3 is over and above the Skills Sets and underpinning knowledge contained within the ECDL Module 3, Word Processing. The advanced level designation for Module AM3 anticipates that the candidate has already mastered the Skills Sets and acquired the knowledge outlined in Module3 of the ECDL Syllabus.
Advanced Java Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course provides advanced training in developing software using the Java 2 Platform, Standard Edition, or J2SE. It is intended for students with solid experience in structured and object-oriented Java programming, including use of the Collections API and exception handling. The course software also includes an optional overlay of workspace and project files to support use of the Eclipse IDE in the classroom. (This requires that the instructor be experienced in use of Eclipse and able to walk students through basic tasks in the IDE.) The course is organized into five modules. The first covers several general-purpose topics: using Java-5.0 generics, writing multi-threaded applications, the Reflection API and annotations, and network programming using sockets. Then the course takes up the challenge of building multi-tier applications using the standard Java platform. Multi-tier development most frequently uses the Java 2 Platform, Enterprise Edition, or J2EE, and we have a wide range of courses in that area. However it is quite possible to build lightweight multi-tier applications using only J2SE, and for some purposes the J2EE is moure trouble than it’s worth.
Advanced PHP Training (available throughout Ireland - Cork, Limerick, Dublin):
In this advanced PHP training course, students will learn advanced features of the PHP web programming language, its extensions and open source libraries for XML processing. As the technical web programming paradigm changes, more layers of abstractions are introduced by the PHP open source community. This course takes a deep dive into those areas such as XML/XSLT, XML-RPC, Smarty Templates, Web Services, Ajax and many more. This PHP course also explores the built-in advanced Object Oriented language constructs and looks at some of the best practices with all of the advanced technologies combined. PHP is a core part of the LAMP (Linux, Apache, MySQL and PHP) platform.
Advanced PL/SQL Tips and Techniques (available throughout Ireland - Cork, Limerick, Dublin):
The focus of this course is to advance attendee knowledge of the PL/SQL programming language. This is an excellent course for those people that need a better knowledge of the PL/SQL language. This course covers all the latest features of PL/SQL using databases Oracle9i, Oracle10g, and Oracle11g.

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Advanced Shell Scripting (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to provide the required skills needed to utilize the new version of the Korn shell (ksh93) and its more advanced features. Students will learn to write with arrays, open and utilize file descriptors three and beyond, do timed reads, develop functions, and use co-processes and named pipes.
Advanced Software Test (available throughout Ireland - Cork, Limerick, Dublin):
Earlier detection of software defects in your products; prior to customer release, can have dramatic positive impacts on the cost, schedule & quality of your projects. If your organization needs to improve defect detection efficiency, be capable of best in class test strategy, design and execution methods and drive early defect detection, then this course will provide you with the knowledge you need.
Advanced Unix (Korn) Shell Scripting (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to provide the required skills needed to utilize the new version of the Korn shell (ksh93) and its more advanced features. Students will learn to write with arrays, open and utilize file descriptors three and beyond, do timed reads, develop functions, and use co-processes and named pipes.
ADVANCED UNIX PROGRAMMING (available throughout Ireland - Cork, Limerick, Dublin):
In-depth training for software developers on UNIX system programming facilities. Learn how to develop sophisticated multiprocess applications using system calls and library routines.
ADVANCED UNIX TOOLS (available throughout Ireland - Cork, Limerick, Dublin):
In this course, students develop more advanced skills in using UNIX tools. Users increase their productivity in UNIX by learning how to create powerful korn shell scripts for processing text, managing files, and performing other complex tasks.
Advanced Visual Basic 6.0 (available throughout Ireland - Cork, Limerick, Dublin):
This intensive course covers newer DAO and RDO technologies and ActiveX programming in Visual Basic 6.0. ActiveX is one of the most important Windows technologies and it will become increasingly important as new versions of Windows are released. This course examines what AtiveX can achieve and how it is exploited from Visual Basic. This course also covers using VB6 with other internet technologies, such as DHTML and discusses creating Wizards, packaging and deploying VB programs and accessing Windows functions.
Advanced Writing Skills (available throughout Ireland - Cork, Limerick, Dublin):
This one-day workshop will show participants how to: - Identify their writing challenges - Make their writing clear, concise, and correct - Improve sentence construction and paragraph development - Identify ways to make their writing simpler and easier to read - Use the readability index - Develop effective business letters for tough situations - Use proper e-mail etiquette - Develop an appropriate writing style and format for letters, business cases, and reports - Use standard ways of documenting materials
ADVANCED XML USING VB SCRIPT (available throughout Ireland - Cork, Limerick, Dublin):
In this course you will learn advanced features of XML. Through lecture and hands-on lab exercises, you will become fluent in several XML standards and applications.

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Analyzing Requirements and Defining Microsoft .NET Solution Architectures (available throughout Ireland - Cork, Limerick, Dublin):
This five-day, instructor-led course provides students with the knowledge and skills needed to design Microsoft .NET-connected solutions to business problems.
Anger Management at work (available throughout Ireland - Cork, Limerick, Dublin):
One of the paradoxes of anger is that it can often rouse people from apathy to action and generate innovative solutions to problems. However, it is a destructive force that results in greater difficulties. Every problem resolved using anger can be more skilfully, permanently and constructively solved without it. In organisations, anger can erode trust, diminish morale and motivation and undermine collaboration and team relationships. Over time, anger can sabotage strategic plans and create a culture of naming, shaming and blaming. The challenge for those who habitually resort to anger to get attention, achieve results and seek assistance is to recognise the behaviour and develop a strategy to work effectively using more positive behaviours.
Applying Microsoft Security Guidance (available throughout Ireland - Cork, Limerick, Dublin):
This one-day instructor-led hands-on lab allows students to apply information and guidance that can help in implementing and managing security in a network based on Microsoft Windows
Appraisal Techniques (available throughout Ireland - Cork, Limerick, Dublin):
In order to be sure that the needs and overall goals of the organisation are being met, managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff`s performance, give them feedback on their overall performance and discover each individual`s aspirations. This course will help to develop those skills.
ASP.NET AJAX USING C# (VS 2008) (available throughout Ireland - Cork, Limerick, Dublin):
This three-day course provides a practical introduction to developing rich Internet applications using ASP.NET AJAX and C#. Because of the rich support provided by Microsoft’s AJAX tools, an ASP.NET programmer can get up and running in this new environment quickly. The course begins with a discussion of rich Internet applications, which include substantial client-side code, typically JavaScript. Microsoft’s AJAX tools are surveyed, and a simple AJAX application is illustrated. Students then learn about the AJAX Client Library, partial page rendering, remote-method calls, the AJAX Control Toolkit, and built-in application services. This course is current to ASP.NET 3.5 and Visual Studio 2008.
ASP.NET AJAX USING VISUAL BASIC.NET (VS 2008) (available throughout Ireland - Cork, Limerick, Dublin):
This intensive, hands-on three-day course provides a practical introduction to developing rich Internet applications using ASP.NET AJAX and VB.NET. Students will first learn foundational topics, such as JavaScript, DTHML, the Document Object Model (DOM) and Cascading Style Sheets (CSS). Then, the course covers the various components of Microsoft`s AJAX support in depth, including ASP.NET AJAX Extensions, the AJAX Client Library, and the AJAX Control Toolkit. The course is current to ASP.NET 3.5 and Visual Studio 2008.
ASP.NET Using C# (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP.NET 2.0 and C#. It also introduces Web services. ASP.NET (DOTNET) is introduced as a new Web programming platform that overcomes a number of limitations of ASP. Its architecture is outlined, including the role of compilation, the Page class and code-behind. Web Forms are introduced, including server controls, viewstate, life cycle, and the event model. Request/response HTTP programming using ASP.NET is covered.
ASP.NET USING C# (VS 2008) (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP.NET 3.5 and C#. It includes an introduction to using ASP.NET AJAX to build rich client applications. ASP.NET is introduced as a Web programming platform that overcomes a number of limitations of ASP. Its architecture is outlined, including the role of compilation, the Page class and code-behind. Web Forms are introduced, including server controls, viewstate, life cycle, and the event model. Request/response HTTP programming using ASP.NET is covered as are ASP.NET Web applications, and caching in ASP.NET. Data access is covered in some detail, including an introduction to ADO.NET, Language Integrate Query (LINQ), and the powerful data access controls provided by ASP.NET 3.5. The final section of the course introduces rich client-side development with ASP.NET AJAX and the architecture and programming of the HTTP pipeline.
ASP.NET Using Visual Basic (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you’ll learn how to use Visual Studio 2005 and Visual Basic 2005 to build ASP.NET (DOTNET) 2.0 Web pages and XML Web services. You’ll gain an understanding of the new architecture behind ASP.NET 2.0 and how to use the new server controls. You’ll learn to create consistent web sites using Master Pages, to improve performance with output caching, add membership features, configure and deploy ASP.NET applications, to authenticate users and limit their access to resources, direct users using new Site Navigation tools and to handle multi-user data access conflicts.
ASP.NET USING VISUAL BASIC.NET (VS 2008) (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP.NET 3.5 and VB.NET. It includes an introduction to using ASP.NET AJAX to build rich client applications. ASP.NET is introduced as a Web programming platform that overcomes a number of limitations of ASP. Its architecture is outlined, including the role of compilation, the Page class and code-behind. Web Forms are introduced, including server controls, viewstate, life cycle, and the event model. Request/response HTTP programming using ASP.NET is covered as are ASP.NET Web applications, and caching in ASP.NET. Data access is covered in some detail, including an introduction to ADO.NET, Language Integrate Query (LINQ), and the powerful data access controls provided by ASP.NET 3.5. The final section of the course introduces rich client-side development with ASP.NET AJAX and the architecture and programming of the HTTP pipeline.
Assertiveness (1) (available throughout Ireland - Cork, Limerick, Dublin):
This two-part course will hep you to develop your communication skills to improve your day-to-day work interactions. It will focus on practical techniques which will increase your effectiveness and productivity, and enhance how you are perceived by others.
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Assertiveness (2) (available throughout Ireland - Cork, Limerick, Dublin):
This second session builds on session one and allows participants to gain a deeper understanding of the value of analysing their behaviour and what they can do to feel more comfortable in various situations.
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Assertiveness Skills in the Workplace (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is designed to encourage participants to develop a communication style that is productive, positive and direct rather than aggressive or submissive. It will work with you to develop the confidence and techniques to be assertive and confident in situations that involve stress, conflict or confrontation.
Assessing and Managing Project Risk (available throughout Ireland - Cork, Limerick, Dublin):
This course focuses on one of the nine knowledge areas of project management, Risk Management. Risk Management focuses on dealing with the inevitable negative events which could occur on the project and how to decrease the probability of those events or decrease the impact they will have on the project and also, dealing with the potential opportunities which could occur on the project and how to increase the probability of those events or increase the impact they will have on the project. In order for the risks of the project to be properly defined it is necessary to interface with the key stakeholders of the project. As with the other aspects of project planning, the risk plan should by no means be developed ":in a vacuum.":Different techniques from one-on-one interviews to team workshops should be utilized. This course is designed to give you a working knowledge of risk management for projects. You will be able to use these concepts the very next day on your projects thus giving you the edge over your competition. This course follows the best practices for Project Risk Management as outlined in the Guide to the Project Management Body of Knowledge (PMBOK Guide) from the Project Management Institute (PMI®)
Automating Analysis with Advanced features of MS Excel (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for experienced Excel users to advance their skills and find short-cuts and tips to get more from Excel. It will introduce participants to Excel`s automated techniques in both forecasting and historical analysis. Anyone who wishes to expand their Excel skills to maximise their output versus their time input will benefit. The course is intended to demonstrate the power of Excel without recourse to programming in VBA i.e. using the preset tools in Excel. This course will operate with a mixture of classroom delivery and practical exercises using a case study approach. The emphasis will be on delivering practical techniques which can be used in everyday work, rather than on esoteric theory.

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AWK Programming (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to develop the advanced skills required to write applications using the awk programming language.
Be Agile (available throughout Ireland - Cork, Limerick, Dublin):
A highly interactive introduction to what it means to "Be Agile". You will experience, hands-on, how to reap the benefits of working in an Agile manner including how to deliver work with the highest possible business value, quickly, with high quality, and in a way that re-ignites the enthusiasm and passion of everyone working on it.
Be An Agile Analyst (available throughout Ireland - Cork, Limerick, Dublin):
Agile Analysts enhance the analysis capability and provide agile teams with what they need: they can often provide more meaningful information earlier, thus providing Organizations with increased decision-making power regarding the launch of projects. Intended For: Analysts / Project Managers and team leaders who want to learn and apply Agile Analysis techniques to their projects. Prospective team members of projects will also benefit from the course.
Be An Agile Programmer (available throughout Ireland - Cork, Limerick, Dublin):
Overview Delivered by experienced Exoftware mentors, this is a practical, hands-on, 3 day course for up to 10 developers where you will learn the skills used on an Agile software development project. Intended For: Developers, Architects and Team Leads with technical responsibilities, who want to learn to develop software using Agile programming practices.
Be An Agile Project Manager (available throughout Ireland - Cork, Limerick, Dublin):
Delivered by experienced Exoftware mentors, this is a practical 2-day course for up to 10 participants, where you will learn the skills required to manage an Agile project. Intended For: Managers and team leaders who want to learn and apply Agile project management techniques to their projects. Prospective team members of projects will also benefit from the course.
BEGINNING PYTHON (available throughout Ireland - Cork, Limerick, Dublin):
This three-day course provides the participants with the knowledge to create and run Python scripts that include Python-specific data structures, function, modules, and classes.
Better Business Writing (available throughout Ireland - Cork, Limerick, Dublin):
Ten key techniques for effective communication will help you grow more confident in your ability to express yourself clearly. Good business writing is as important as ever. Being able to recognize and correct problems, avoid redundancies, and define your communication goals are all critical factors for effective business writing
Blogging for Business (available throughout Ireland - Cork, Limerick, Dublin):
The training is highly interactive with participants using a live blogging system which is set up for the course. On completion, participants will be able to set up and manage their own blog and write blog posts. They will understand how to write engaging content and be able to interact with people online to drive traffic and business to their business website.
Building Effective Financial Models (available throughout Ireland - Cork, Limerick, Dublin):
An intensive hands on one day workshop which guarantees to provide the skills and software to build financial models and then use them to: - Effortlessly run off projections and budgets - Assess and improve business performance - Effectively communicate plans and strategies to others
BUSINESS ANALYSIS OVERVIEW (available throughout Ireland - Cork, Limerick, Dublin):
This one-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the “as is” situation, interview users to elicit requirements about the “future state”, and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane) diagrams, interviewing techniques, and the attributes of quality requirements. Participants will work in teams to complete the exercises and receive peer review of their work.
Business Plan Modelling using Excel (available throughout Ireland - Cork, Limerick, Dublin):
Effective business planning is fundamental to success in business. Building the plan model is the first step in transforming ideas into tangible reality. A well-organised plan should tell you if the concepts make sound business sense. It is easier to compete for support and resources with the aid of a convincing plan.
BUSINESS SYSTEMS ANALYSIS FOR OBJECT-ORIENTED PROJECTS WITH UML 2 (available throughout Ireland - Cork, Limerick, Dublin):
The key to effective business analysis is to provide specification of “what” functionality a software system will provide its users, rather than “how” the software will be designed. But too often traditional business analysis produces artifacts and specifications that do not align with the concepts of object-oriented design and development. This course focuses on how business analysts and business systems analysts can provide object-oriented developers with concise specifications of the problem domain within which a software solution will be constructed. Students will learn the power of the Unified Modeling Language version 2 (UML 2) for expressing business concepts and project goals using object-oriented models, to prepare for either in-house, or out-sourced, technical design and implementation. Extensive hands-on exercises using two complete, and parallel, case studies assure that students see how a concept is modeled, and then have the opportunity to immediately apply and test their understanding.
C# Essentials (available throughout Ireland - Cork, Limerick, Dublin):
This two-day intensive course is designed for the experienced programmer to help you quickly come up to speed on the C# language. It is current to Visual Studio 2010 and .NET 4.0, which introduces important new features such as dynamic data type, named and optional arguments, and the use of variance in generic interfaces. This course concisely covers the essentials of programming using Microsoft’s C# programming language. The course is practical, with many example programs and a progressively developed case study. The goal is to quickly bring you up to speed in writing C# programmes.
C++ PROGRAMMING FOR C PROGRAMMERS (available throughout Ireland - Cork, Limerick, Dublin):
This course is a comprehensive hands-on introduction to object oriented programming in C++ for C programmers. Emphasis is placed on the features of C++ that support effective modeling of the problem domain and reuse of code. The course consists of two modules. In the first module object oriented concepts are introduced. The C++ class construct is introduced and its key features elaborated step-by-step, providing full implementation of abstract data types. C++ memory management is discussed. Function and operator overloading and the use of references are covered. The scope and access control mechanisms of C++ are described. Inheritance is introduced. The use of virtual functions to implement polymorphism is discussed. The second module presents intermediate topics. The ANSI C++ Standard Library is covered, including namespaces, the new header files and basic string class. Templates are covered, including an introduction to the Standard Template Library (STL). There is a chapter on I/O streams, including formatting and file I/O. Practical issues of C++ programming, such as reliability, testing, efficiency and interfacing to C, are discussed. The course introduces newer features of C++ such as exceptions, runtime type information (RTTI), and the new C++ cast syntax. Extensive programming examples and exercises are provided. The course is designed so that it can be taught in any environment with an ANSI C++ compiler.
C++ PROGRAMMING FOR NON-C PROGRAMMERS (available throughout Ireland - Cork, Limerick, Dublin):
This course is a comprehensive hands-on introduction to object oriented programming in C++ for non-C programmers. Emphasis is placed on the features of C++ that support effective modeling of the problem domain and reuse of code. The course consists of two modules. The first module introduces the core C features of C++, with simplified input/output through iostreams. The module begins with simple hands-on programming using C++ to do input, computation and output. The C++ data types are covered, and simple if tests and loops are covered. C++ program structure is introduced. Pointers, addressing, and arrays are discussed. Structures and unions are covered. In the second module, object-oriented concepts are introduced. The C++ class construct is introduced and its key features elaborated step-by-step, providing full implementation of abstract data types. C++ memory management is discussed. Function and operator overloading and the use of references are covered. The scope and access control mechanisms of C++ are described. Inheritance is introduced. The use of virtual functions to implement polymorphism is discussed. Extensive programming examples and exercises are provided. The course is current to ANSI standard C++ and is designed so that it can be taught in any environment with an ANSI C++ compiler.
Cascading Style Sheets (available throughout Ireland - Cork, Limerick, Dublin):
You are familiar with using HTML to design web pages. You have used HTML style-oriented tags and attributes to stylize and design your pages. Cascading Style Sheets, or CSS, is integrated into HTML 4.01 and forms an important component of successful web design. CSS offers great flexibility and ease in designing web pages without code heavy HTML documents. In this course, you will work with properties and styles related to colors, typography, page layouts, customized cursors, links, and forms available in CSS to build an effective web page.
CCNA Boot Camp (available throughout Ireland - Cork, Limerick, Dublin):
Based on the Authorised Cisco ICND1 and ICND2 courses, our CCNA Boot Camp provides a proven and intense program to help you achieve your CCNA certification. You will be provided with self paced E-learning prior to the course which should be completed prior to attendance to ensure you obtain the maximum benefit from the 5 days Instructor Led Training. These 5 days are slightly longer than the usual training day and will be fairly intense to ensure that you have both the skills and knowledge needed not just to pass the exam but to use within your workplace. The Cisco CCNA certification is an important stepping stone for network professionals looking for a successful career in the Cisco Networking arena. CCNA validates a student’s ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, as well as implementing and verifying connections to remote sites in a WAN. The revised CCNA has greater breadth – including more coverage of security and troubleshooting as well as an introduction to wireless concepts and terminology. The new curriculum will provide more compelling lab exercises with more time for hands on practicewith labs increasing from approx 30% to 50%.
CERTIFIED DIGITAL FORENSIC EXAMINER (available throughout Ireland - Cork, Limerick, Dublin):
Computer Forensics was developed by U.S. federal law enforcement agents during the mid to late 1980s to meet the challenges of white-collar crimes being committed with the assistance of a PC. By 1985 enforcement agents were being trained in the automated environment and by 1989 software and protocols were beginning to emerge in the discipline. The Certified Digital Forensics Examiner program is designed to train Cyber Crime Investigators whereby students are taught electronic discovery and advanced investigation techniques. This course is essential to anyone encountering digital evidence while conducting an investigation. Certified Digital Forensics Examiner graduates will obtain real world computer forensic knowledge that will help them recognize, seize, preserve and present digital evidence. Graduates will be able to confidently attempt the following professional computer forensic certifications: The Certified Computer Examiner (CCE) Certification and the external Certified Forensic Computer Examiner (CFCE) certification.
CERTIFIED PENETRATION TESTING SPECIALIST (available throughout Ireland - Cork, Limerick, Dublin):
CPTS is built upon proven hands-on Penetration Testing methodologies as utilized by our international group of vulnerability consultants. Mile2 trainers keep abreast of their expertise by practicing what they teach because we believe that an equal emphasis on theoretical and real world experience is essential for effective knowledge transfer to you, the student. The CPTS presents information on the latest vulnerabilities and defenses. This class also enhances the business skills needed to identify protection opportunities, justify testing activities and optimize security controls appropriate to the business needs in order to reduce business risk. We go far beyond simply teaching you to “Hack” -- the norm with the classes that have been available until now. Our course is developed based on principles and methods used by malicious hackers, but its focus is professional penetration testing and securing information assets. Upon completion, CPTS students will be able to confidently undertake the Thompson Prometric CPTS examination (recommended) or the Certified Ethical Hacker examination (312-50) Self Study. Students will enjoy an in-depth course that is continuously updated to maintain and incorporate the ever changing security environment. This course offers up-to-date proprietary laboratories that have been researched and developed by leading security professionals from around the world.
Change and How to Deal with It (available throughout Ireland - Cork, Limerick, Dublin):
This one-day workshop will help participants learn how to: - Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are. - See change not as something to be feared and resisted but as an essential element of the world to be accepted. - Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are. - Recognize that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be. - See change as an opportunity for self-motivation and innovation. - Identify strategies for helping change be accepted and implemented in the workplace.
Cisco Boot Camp (available throughout Ireland - Cork, Limerick, Dublin):
Based on the Authorised Cisco ICND1 and ICND2 courses, our CCNA Boot Camp provides a proven and intense program to help you achieve your CCNA certification. You will be provided with self paced E-learning prior to the course which should be completed prior to attendance to ensure you obtain the maximum benefit from the 5 days Instructor Led Training. These 5 days are slightly longer than the usual training day and will be fairly intense to ensure that you have both the skills and knowledge needed not just to pass the exam but to use within your workplace. The Cisco CCNA certification is an important stepping stone for network professionals looking for a successful career in the Cisco Networking arena. CCNA validates a student’s ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, as well as implementing and verifying connections to remote sites in a WAN. The revised CCNA has greater breadth – including more coverage of security and troubleshooting as well as an introduction to wireless concepts and terminology. The new curriculum will provide more compelling lab exercises with more time for hands on practicewith labs increasing from approx 30% to 50%.
CISSP AND CISSO COMBINATION (available throughout Ireland - Cork, Limerick, Dublin):
The CISSP/CISSO is a premier security certification and one of the most difficult certifications to achieve, making training an important part of exam preparation. This 5-day course is designed to ensure a solid understanding of the popular 10 Security Domains areas of the Common Body of Knowledge (CBK). Students will learn about security policy development, secure software development procedures, network vulnerabilities, attack types and corresponding countermeasures, cryptography concepts and their uses, disaster recovery plans and procedures, risk analysis, crucial laws and regulations, forensics basics, computer crime investigation procedures, and physical security. Mile2`s “in-depth” course focuses on the preparation of passing both mile2`s CISSO and ISC2`s CISSP exam. Upon completion, the student will be fully prepared to take and successfully pass the CISSP/CISSO exam.
Coaching to improve Performance (available throughout Ireland - Cork, Limerick, Dublin):
Managers are often challenged in combining the role of manager or team leader and the role of coach. As manager they review the performance of the team and as a coach they seek ways to help the people on team grow and improve. However managers can use this one to one communication to have a real impact on the performance and commitment of the staff.
COBOL Programming (available throughout Ireland - Cork, Limerick, Dublin):
ColdFusion Professional : For Developers (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn how to create dynamic and database-driven Web sites with ColdFusion.
Collaboration and Innovation Workshop for Operational Managers (available throughout Ireland - Cork, Limerick, Dublin):
In the present economic environment it is recognised that the key contributors to improving organisational competitiveness are the collaborative and innovative work practices of the team or employees. When the senior management decide to introduce such a strategy, the responsibility for applying the new model operationally and embedding the change rests with the line manager. This workshop has been designed to support managers who need to implement this new strategy. It will provide a theoretical and practical grounding in the managerial and leadership issues facing today`s complex organisations. It will present a set of practical tools and techniques for facilitating collaborative teamwork.
Communication Strategies (available throughout Ireland - Cork, Limerick, Dublin):
This two-day workshop will show participants how to: - Identify common communication problems that may be holding them back - Develop skills in asking questions - Identify what their non-verbal messages are telling others - Develop skills in listening actively and empathetically - Enhance their ability to handle difficult situations - Deal with situations assertively
Communications and Customer Service Excellence (available throughout Ireland - Cork, Limerick, Dublin):
This programme is aimed at improving communication skills for staff focused on external and internal customer care i.e. working with teams and colleagues. The format includes a variety of role-plays and is highly interactive.
Communications and People Management Training (available throughout Ireland - Cork, Limerick, Dublin):
This course combining communication and management skills. It is intended for new managers or team leaders and for those who believe that a refresher course would be helpful. It is intended for delivery over two training days, but may be considered on an accelerated one-day basis for small groups.
Complete C# (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to expose experienced software developers to the C# programming language and the core APIs of the .NET platform. The course will begin by exposing attendees to the syntax and semantics of the C# programming language and Object Oriented Programming (OOP) concepts. Students will gain an understanding of the .NET type system (classes, structure, enums, interfaces and delegates), assembly configuration, file IO operations and the role of type metadata. Once the foundational topics have been addressed, the remainder of the class will introduce the role of Windows Forms, ADO.NET, and ASP.NET.
COMPLETE HIBERNATE (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches students the most popular object-relational mapping framework for Java environments. Object relational mapping in large enterprise applications is difficult. The task is so difficult that the problem of storing and retrieving objects to a relational database has its own name – impedance mismatch. In this class, students learn object-relational mapping concepts and the various issues and options available in Java to address object persistence. With these fundamentals, the course then explores the basics of Hibernate object persistence and configuration. It also digs into the details of Hibernate mapping, queries, transactions, and concurrency. After taking this class, developers will be able to build faster, more flexible and easier to maintain application persistence layers and overcome impedance mismatch with the Hibernate framework.
COMPLETE SILVERLIGHT 2.0 (available throughout Ireland - Cork, Limerick, Dublin):
Silverlight 2.0 is a web-based GUI toolkit based on the WPF programming model. This two-day course will examine this new API beginning with the topics of XAML, code files, and Silverlight 2.0 development tools. Students will learn about the Silverlight 2.0 programming model, control templates, data binding, graphical rendering services, the ASP.NET Silverlight controls and browser interactions.
Complete Spring Framework Core (available throughout Ireland - Cork, Limerick, Dublin):
The Spring Framework is an open source application framework for Java. This framework has taken the Java software community by storm. Its popularity continues to rise and expand to other development communities like .NET. Spring provides the technology to develop everything from small, stand-alone applications to large, complex, enterprise systems out of simple POJOs (plain old Java objects). In this class, students are exposed to the light-weight Spring container, configuration, foundational API, and general Spring architecture. Not just a class that focuses on theory, this course is loaded with practical labs and deals with configuration, maintenance and architectural issues. After taking this class, developers will immediately be able to utilize the Spring Framework in their new or existing applications.
COMPLETE SPRING WEB (available throughout Ireland - Cork, Limerick, Dublin):
The Spring Framework is an open source application framework for Java. This framework has taken the Java software community by storm. Its popularity continues to rise and expand to other development communities like .NET. Spring provides the technology to develop everything from small, stand-alone applications to large, complex, enterprise systems out of simple POJOs (plain old Java objects). In this class, students learn Spring Web application development. In particular, students learn Spring MVC and Spring Web Flow 2. Spring MVC is Spring’s Model 2 framework for developing web applications. Web Flow is an extension to Spring MVC for building and running rich Web applications. Web Flow provides better Web work flow and also provides support for Ajax development and integration of JavaServer Faces with Spring.
Comprehensive XSL 2.0 Training (available throughout Ireland - Cork, Limerick, Dublin):
This XSL training class teaches developers how to use XSLT 2.0 and XPath 2.0 to transform XML documents into HTML, plain text and other XML formats with XSLT and to PDF with XSL-FO.
CompTIA A+ 2009 Essentials Support Skills (available throughout Ireland - Cork, Limerick, Dublin):
This 5-day practical "hands-on" course is the essential foundation for newcomers to PC support. It provides students with the necessary training to ensure proficiency in PC installation and troubleshooting skills. The course has been developed to produce competent PC support engineers who are capable of taking and passing CompTIA’s A+ Certification exams or other similar qualifications. Students will learn the fundamental principles of supporting desktop and portable computers and operating systems plus network and print devices and applications
CompTIA A+ 2009 Practical Application Support Skills (available throughout Ireland - Cork, Limerick, Dublin):
This 5-day practical "hands-on" course is the essential foundation for newcomers to PC support. It builds on the skills developed in the companion "CompTIA A+ Essentials 2009 Support Skills" course to provide students with the necessary training to ensure proficiency in PC installation and troubleshooting skills. The course has been developed to produce competent PC support engineers who are capable of taking and passing CompTIA’s A+ Certification exams or other similar qualifications. Students will learn the fundamental principles of supporting desktop and portable computers and operating systems plus network and print devices and applications.
CompTIA Network+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
This practical five-day “hands-on” course is intended for students wishing to qualify with Network+ Certification. It specifically prepares for the new exam content that launched in 2005. A typical student will have 6-12 months of post A+ Certification experience (or equivalent). The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test.
Computer Basics - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This is a basic introduction to using a PC, starting the computer, using files and folders etc. It is a useful starting point for any new user.
Computer Basics - Expert (available throughout Ireland - Cork, Limerick, Dublin):
This is a very useful introduction to working with Windows, simple computer packages, browsing the web and printing.
Computer Basics - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
This is a detailed overview of working with PCs, covering Security, Data Protection, Malware, Personal IDs etc.
Computer Basics - Introduction (available throughout Ireland - Cork, Limerick, Dublin):
This is a detailed first step for new PC users who want an understanding of the terminology and systems in IT.
Computer Keyboard Skills (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to acquire correct touch keying skills, generating efficiency and improving productivity. The course requires participants to practice at least thirty minutes per day during the programme to ensure they make the required improvements. Exercises for practice will be provided.
Conducting Meetings (available throughout Ireland - Cork, Limerick, Dublin):
Identify how to implement quality meetings in order to increase productivity.
Conducting Performance Reviews (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for Managers who wish to ensure that performance reviews are conducted in a transparent, consistent manner. It will also be helpful for managers who may have been using an informal system to evaluate and communicate performance and want to ensure their reviews are more structured and comply with employment legislation.
Conflict Resolution: Dealing with Difficult People (available throughout Ireland - Cork, Limerick, Dublin):
During this one-day workshop, participants learn: - How their attitudes and actions impact others - New and effective techniques for dealing with difficult people - Coping strategies for dealing with difficult people and difficult situations - How to identify times when they have the right to walk away from a difficult situation - Techniques for managing and dealing with anger
Conflict Resolution: Getting Along in the Workplace (available throughout Ireland - Cork, Limerick, Dublin):
During this two-day workshop, you will teach participants: - What conflict is and how it can escalate - The five most common conflict resolution styles - How to increase positive information flow through non-verbal and verbal communication skills - Some effective techniques for intervention - How to strengthen staff trust and morale - How to be more confident of their ability to manage conflicts
CorelDRAW (available throughout Ireland - Cork, Limerick, Dublin):
The course will cover the basics of computer illustration, introducing the participant to the tools available in CorelDraw, how to use them, how to work with objects, clip art, text, colour and special effects.
Creating a Dynamite Presentation with PowerPoint 2007 (available throughout Ireland - Cork, Limerick, Dublin):
Do you know what most people fear more than being audited? Do you know what most people fear even more than their own death? The answer is speaking in front of other people! Even the most cool, collected, and technologically savvy person can become a complete wreck if they have to get up in front of other people. And that’s just in front of people they know!
Skilled presenters have two unique qualities: the appropriate skills and personal confidence. The skill, like most things in life, comes easier the more you practice. Once you know you have the skill, the confidence comes from knowing that you can convey your message while staying comfortable and in control.
Creating a Framework for Decision making (available throughout Ireland - Cork, Limerick, Dublin):
The ability of key people in organisations to make decisions and solve problems effectively has an important impact on the degree of 'buy in' to those decisions and on organisational effectiveness in general. The process by which decisions are made has a positive or negative effect on all concerned. This workshop will present techniques and practical ways to improve the decision-making skills of the participants and to show them how to tailor their approach to fit the complexity of the situations.
Creating a Professional Blog (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is design for people who want to improve their business or their career prospects by creating a professional blog. In most instances Blogging software can make creating and posting on a blog as easy as sending an email. However, the biggest mistake that people make when creating a blog is the decision to start blogging on a whim. Professional blogs - unlike personal blogs - require a strategy, planning and focus to create content relevant to your customer or clients’ needs. When you create this relevant content, you can differentiate your brand, attract the influencers and grow a readership that will regard you as a key resource
Creative Thinking Techniques (available throughout Ireland - Cork, Limerick, Dublin):
Sometimes our thinking gets stuck and we need to find unusual and different ways of getting round a problem. This 1-day course provides some of those techniques. A number of different techniques are introduced and practiced during the day. It is common for individuals to like and enjoy some of the techniques and find others difficult. The purpose of this course is to provide a wide choice of options.
Creativity and Innovation (available throughout Ireland - Cork, Limerick, Dublin):
Help students learn how to encourage creativity in the work environment.
Credit control and debt collection (available throughout Ireland - Cork, Limerick, Dublin):
Reduced cashflow due to non-collection of overdue accounts is a common problem for many businesses. This course shows how to deal with slow paying debtors while maintaining good customer relations. The course deals with interdepartmental cooperation, communication/control systems and overall policies in simple clear terms. It covers personal effectiveness skills for Credit Controllers and techniques to use the telephone and other communication tools for business advantage.
Credit Management Representative Training (available throughout Ireland - Cork, Limerick, Dublin):
This 2 day training workshop is designed to develop the skills and techniques of the credit management representatives’ to increase the speed of payment from customers and minimise bad debt. In the present challenging business the ability to maintain the cash flow, interrogate the aged debtor file and maintain relationship with the customer is critical skill. The workshop model will highlight and recognise effective techniques being used and demonstrate how these can be built on to achieve the financial targets.
Crystal Reports 10: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Crystal Reports 10: Level 1 is the primary recommended course you should take if your job responsibilities require you to obtain output from databases. It is also the first course in the Crystal Reports 10 series. In this course, you will build basic list and group reports that work with almost any database. You will build basic list and group reports that work with almost any database.

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Crystal Reports 10: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Since you`ve probably completed the first course, or are familiar with the basics of building and modifying reports, you`re ready to move ahead to create complex reports and data sources using Crystal Reports` tools. In this course, you`ll not only learn how to create more sophisticated reports like subreports and cross-tabs, you`ll also learn how to increase the speed and efficiency of your reports by using SQL queries and dictionaries. You will create complex reports and data sources using Crystal Reports` tools.

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Crystal Reports 2008: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Organizations use reporting tools to access data sources and generate customized reports. Crystal Reports® 2008 enhances report building and report processing techniques with a slew of features that add value to your presentation. In this course, you will create a basic report by connecting to a database and modifying its presentation.

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Crystal Reports 2008: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Until now, you have used Crystal Reports to build and modify reports. You want to use the advanced functionality of Crystal Reports to generate reports in the format you desire. In this course, you will create complex reports and data sources using Crystal Reports` tools. You will not only create more sophisticated reports including subreports and cross-tabs, but you will also increase the speed and efficiency of your reports by using SQL queries.

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Crystal Reports 8.5 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Crystal Reports 8.5 Advanced is a hands-on instruction book that will introduce you to the some of the advanced features within Crystal Reports. You will use variables and multiple statements in formulas, create and use parameter fields, develop conditional format statements and work with multiple sections.

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Crystal Reports 8.5 - Introduction (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn the basics of report creation including sorting, grouping, linking, basic formula creation, working with report experts and how to distribute reports to other users.
Crystal Reports 9.0: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Crystal Reports 9.0 Level 1 is the primary recommended course you should take if your job responsibilities require you to obtain output from databases. It is also the first course in the Crystal Reports 9.0 series. In this course, you will build basic list and group reports that work with almost any database.

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Crystal Reports 9.0: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Welcome back to Crystal Reports 9.0. Since you`ve probably completed the first course, or are familiar with the basics of building and modifying reports, you`re ready to move ahead to create complex reports and data sources using Crystal`s tools. In this course, you`ll not only learn how to create more sophisticated reports like subreports and cross-tabs, you`ll also learn how to increase the speed and efficiency of your reports by using SQL queries and dictionaries.

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Crystal Reports XI - Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Now that you have completed the first course, or are familiar with the basics of building and modifying reports, you`re ready to move ahead to create complex reports and data sources using Crystal Reports` tools. In this course, you`ll not only learn how to create more sophisticated reports including subreports and cross-tabs, but you`ll also learn how to increase the speed and efficiency of your reports by using SQL queries

View other Crystal Reports Courses available
Crystal Reports XI: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Crystal Reports XI: Level 1 is the primary recommended course you should take if your job responsibilities require you to obtain output from databases. It is also the first course in the Crystal Reports XI series. In this course, you will build basic list and group reports that work with almost any database.

View other Crystal Reports Courses available
Crystal Reports XI: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
CTX 1222BI Citrix Metaframe Presentation Server for PS3.0 (available throughout Ireland - Cork, Limerick, Dublin):
Learners receive an overview of the Management Console for MetaFrame Presentation Server to configure server farm and individual server settings, the management console for MetaFrame Access Suite to manage multiple farms, and the License Management Console to manage licenses. In addition, this course provides training for managing, implementing and deploying the MetaFrame Presentation Server clients.
Customer Care for IT Telephone Support Staff (available throughout Ireland - Cork, Limerick, Dublin):
In most organisations employees have little patience when technology breaks down or when the IT professional explains that the proposed action is not possible. In responding to their clients the support professional needs to develop a new mindset - a skill set to add to their existing technical skills. These new skills such as communicating, managing expectations, and empathizing are increasingly important for IT roles which are business facing. This workshop does not present a set of soft skills designed to help the team to be nice on the telephone or answer within four rings. It will present the core skills that are essential to achieve the hard results and deliver responsive technical support.
Customer Service for technical support staff (available throughout Ireland - Cork, Limerick, Dublin):
This customer service workshop is designed specifically for technical support staff. It combines the key elements of customer service training with the skills required to present technical information to both technical and non-technical customers. The result is a workshop that recognises the technical nature of the service provided and the importance of the customer service staff`s role as translators and problem solvers when speaking with customers. This workshop will encourage the participants to think creatively about how to improve the customer experience and how their experience and ideas may be incorporated into continuous improvement programme.
Customizing Microsoft Office Share Point Portal Server 2003 (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and skills to customize Microsoft Office SharePoint Portal Server 2003. The workshop focuses on Web Parts,security and the SharePoint Services object model.

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Cutting the Costs of Managing a Windows XP Network (available throughout Ireland - Cork, Limerick, Dublin):
This one day course is designed for advanced users and IT personnel in any business who are used to managing ther network in some way. Any new PC on a network will be running Windows XP. Delegates will be shown how to administer and manage XP and get the best from your new hardware without having to call in outside suppliers and incur additional support costs.
Cutting the Costs of Managing your PC Hardware (available throughout Ireland - Cork, Limerick, Dublin):
What exactly is a PC? What makes it work? This course is aimed at those who want to know the basics of PC hardware to avoind unneccessary external support costs. Designed for beginners and those who are not afraid to take their PC apart, this is a hands-on course, using XP Professional.
CWNA AND CWSP COMBINATION (available throughout Ireland - Cork, Limerick, Dublin):
In today’s network environment the implementation of wireless technologies is a serious undertaking. Improper planning can lead to an inadequate return on investment. Insufficient understanding of the security implications of wireless can lead to catastrophic results. This course enables an individual to plan, select, and implement the appropriate wireless hardware and deploy the correct security controls to support a typical environment. A focus on RF (radio frequency) technologies in a vendor neutral environment, with hands-on laboratories to reinforce concepts, allows participants the broadest exposure to key concepts. This course is committed to be the most current in the industry, with professionally developed laboratory exercises and real world hardware. This course combines the materials covered on Planet3 Wireless CWNA and CWSP examinations and will ultimately be the official curriculum to prepare candidates for Mile2’s Wireless Administration and Security examination. Upon completion, students will be able to confidently undertake the Planet3 Wireless CWNA and CWSP examinations conducted at Thompson Prometric testing centers. Students will benefit from an in-depth course that is continuously updated to maintain and incorporate the rapidly changing wireless networking and security environment.
Database Administration with MySQL (available throughout Ireland - Cork, Limerick, Dublin):
A fundamentals training course in database administration with the the MySQL SQL server. This course is suitable for Database administrators and system administrators who need to manage MySQL based services.
DB2 for Domino 8 Administrators and Developers (available throughout Ireland - Cork, Limerick, Dublin):
An exciting feature of Domino is its ability to use DB2 as an alternate data store. While this opens up expansive vistas for both Domino and DB2 shops, it requires Domino administrators and developers not only to learn how to work with DB2 but how it works with Domino. During this course you will learn the essentials of DB2 installation, configuration, and security. You will learn how to interact with the DB2 server using the DB2 Control Center and query DB2 tables using the Command Editor and SQL Assist. The course then turns to implementing DB2 as the Domino data store. You will create DB2 Access Views that give external SQL applications access to Domino data and create Query Views that give Notes access to DB2 data.
DB2 SQL Application Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course enables you to acquire the skills necessary to produce application programs to manipulate DB2 databases using the SQL language. Students will learn how to embed Structured Query Language (SQL) statements and prepare programs for execution. The course uses a combination of lecture and handson workshop activities to enable students to gain confidence in using the SQL language and writing application programs using embedded SQL.
Defect Classification (available throughout Ireland - Cork, Limerick, Dublin):
Defects that are found late or escape to customer sites cost money; they delay projects and damage your credibility as a software provider. It is well known that fixing defects as early as possible in the lifecycle is the most cost effective method; sometimes by a factor of more 10x. This course takes the learners through a defect classification and analysis process; where defect data is converted to action items that address late finding or escaped defects. Real defects from your process & customers are used in the workshops so that the learning is relevant and any process gaps are targeted immediately.
Delegation - The Art of Delegating Effectively (available throughout Ireland - Cork, Limerick, Dublin):
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is also often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation, including when to delegate and who to delegate to. We will also go through the delegation process step by step to see where the pitfalls lie and what we can do about getting around them.
Deploying and Managing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 (available throughout Ireland - Cork, Limerick, Dublin):
This two-day course provides participants with the knowledge and skills required to install and configure a computer running Microsoft BizTalk Server 2006. The course also shows you how to deploy and manage BizTalk applications in a production environment.
Deploying and Managing E-Business Solutions Using Microsoft BizTalk Server 2004 (available throughout Ireland - Cork, Limerick, Dublin):
Deploying and Supporting Microsoft Systems Management Server (SMS) (available throughout Ireland - Cork, Limerick, Dublin):
Designing Microsoft SQL Server 2005 Databases (available throughout Ireland - Cork, Limerick, Dublin):
This two-day instructor-led course provides students with the knowledge and skills to design databases for Microsoft SQL ServerT 2005 using business requirements to guide their decisions (beyond structured third normal form [3NF] modeling techniques). Students will also learn to incorporate security requirements throughout their design.

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Designing Microsoft SQL Server 2005 Server-Side Solutions (available throughout Ireland - Cork, Limerick, Dublin):
This three-day instructor-led course provides students with the knowledge and skills to design server-side solutions for Microsoft SQL ServerT 2005. The course focuses on teaching database developers who work in enterprise environments to identify and place database technologies during design to achieve a suitable solution that meets the needs of an organization. Students will also learn to consider the solution from a system-wide view instead of from a single database or server perspective.
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Developing Applications with Java and Oracle (available throughout Ireland - Cork, Limerick, Dublin):
This intensive course teaches Java application development from the perspective of developing enterprise and organisation applications using Oracle and Oracle Business Components for Java. The aim is for attendees to be able to productively apply java technology in an oracle environment.
Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides participants with the knowledge and skills to efficiently and effectively integrate systems, employees, and trading partners through orchestration in a highly flexible and highly automated manner.
Developing E-Business Solutions Using Microsoft BizTalk Server 2004 (available throughout Ireland - Cork, Limerick, Dublin):
Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET (available throughout Ireland - Cork, Limerick, Dublin):
This five-day, instructor-led course will teach Microsoft Visual Basic® programmers and beginning Web developers the fundamentals of Web application site implementation by using Microsoft ASP.NET and Microsoft Visual Basic .NET. This course focuses on using the Microsoft Visual Studio® .NET environment and the Microsoft .NET platform to create an ASP.NET Web application that delivers dynamic content to a Web site. This course is intended for beginning Web developers who have knowledge of the Hypertext Markup Language (HTML) or dynamic HTML (DHTML), along with some knowledge of a scripting language, such as Visual Basic Scripting Edition or Microsoft JScript®. This course is also appropriate for Visual Basic 6.0 developers wanting to learn ASP.NET.
Developing Training Courses for community groups (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is designed for people who are required to deliver training to community workers or volunteers. There is an awareness that this training is often delivered at short notice and outside the traditional training room. Such training is often an effective method to strengthen the capacity of the group and give them the competence to deliver a quality service to the clients.
Developing XML Web Services Using Microsoft ASP.NET (available throughout Ireland - Cork, Limerick, Dublin):
The goal of this course is to provide students with the knowledge and skills that are required to develop Extensible Markup Language (XML) Web services-based solutions to solve common problems in the distributed application domain. The course focuses on using Microsoft Visual Studio® .NET and Microsoft ASP.NET to enable students to build, deploy, locate, and consume Web services. This course is intended for experienced software developers who have previously built component-based applications.
Disciplinary Skills Programme (available throughout Ireland - Cork, Limerick, Dublin):
Within all enterprises, all parties involved in employee relations have an important role to play in conflict handling and resolution. Line managers, supervisors and employees have a key role in handlin disputes and grievances that arise at different levels within the organisation. The object of this programme is to develop the skills and knowledge of all managers with regard to the Disciplinary/Grievance procedures.
Diversity Training for Managers (available throughout Ireland - Cork, Limerick, Dublin):
In the current competitive environment the acceptance and understanding of diversity may not be enough to create an empowered workforce where the organisation benefits from the collective knowledge and experience of the staff. The Diversity must be managed as any other resource if the learning and changes in behaviour and attitudes is to transfer and become embedded in the workplace. Managers have a critical role as change agents and performance drivers without whose support any Diversity based intervention will not be successful. This course is designed to illustrate how attitudes toward differences may impact on results and will establish the connection between inclusive working environments and improved employee performance and productivity. Managers will identify how their attitudes toward potential and existing employees may affect who they hire, promote, who they provide feedback to, and how that is perceived.
Diversity training for supervisors (available throughout Ireland - Cork, Limerick, Dublin):
Supervisors will learn the skills to manage in the new workplace where people exhibit differences based on race, culture, lifestyles and motivation. When the supervisor proactively manages the diversity of the team, it can improve morale, productivity, encourage people to go the extra mile and reduce the instances of absenteeism.
DNS (available throughout Ireland - Cork, Limerick, Dublin):
This three-day hands on DNS training course studies both the UNIX BIND and the Microsoft (MS DNS) implementations. The course starts with the big picture of how DNS works, then client configuration. Primary and secondary servers are then configured, progressing to DDNS, subdomains and security issues. Hands on sessions follow all sections ensuring that troubleshooting techniques are used throughout the course. Students choose whether to use Windows or UNIX for the hands on sessions
Document Design using Adobe InDesign (available throughout Ireland - Cork, Limerick, Dublin):
Dreamweaver MX Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Dreamweaver MX: Level 1 is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application.
Dreamweaver MX Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Dreamweaver MX Level 2 is a hands-on course that will introduce you to advanced concepts of the Dreamweaver MX Web development application. In this course, you will expand on the knowledge you gained in the Dreamweaver MX Level 1 course. You will work with advanced Web site creation features available in Dreamweaver, including libraries and behaviors. In addition, you will use many of the new features available within the HTML 4 standard including style sheets and layers.
Dreamweaver MX Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
Dreamweaver MX level 3 is a hands-on course which introduces you to the basics of creating database-driven Web sites with Macromedia Dreamweaver MX.

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E-commerce Essentials for Business (available throughout Ireland - Cork, Limerick, Dublin):
Effective Communication (available throughout Ireland - Cork, Limerick, Dublin):
Effective Decision Making (available throughout Ireland - Cork, Limerick, Dublin):
The majority of the decisions we make are dependent on input and opinions from other people. This workshop is designed for managers who need to make decisions. It presents a number of decision making and problem solving techniques that can be applied to any specific situation. While realistic cases studies form part of the session, participants are encouraged to submit a real life situation that they can use in the workshop
Effective Team Management (available throughout Ireland - Cork, Limerick, Dublin):
In recent years getting work done through team work has become standard practice in many organisations. In such situations the manager’s role is to direct, coordinate and create a productive team spirit in order to achieve their goals. This requires the team leaders to manage using a blend of authority and freedom in order to increase team commitment and productivity. However, the reality is that team work success rarely happens by itself, without focused team building efforts and activities by the team manager and the team itself
Effective Test Management (available throughout Ireland - Cork, Limerick, Dublin):
Testing is a crucial process which takes a significant percentage of the project (figures of 30%-60% are often quoted). Effective management of a project`s testing activities and improvement of the overall testing process are therefore of significant concern. This course highlights the key activities and concerns with test planning, tracking and control. Specific guidance on how to improve your testing process is given and an overview of the Testing Maturity Model is also provided.
Email Etiquette (available throughout Ireland - Cork, Limerick, Dublin):
When creating a brand for your business, the client’s perceptions are everything. When you meet the client face to-face you notice how they dress and how they present themselves,. When you speak on the telephone you notice how they respond to you. The same principles apply to online communications. If you respond to business customers in one line emails, do not spell check, do not use proper sentence structure or lack basic grammar, this reflects on you and the business. This workshop has been designed for staff who work in a business-to-business or business-to-client role and who want to ensure they are using email to its maximum effect.
Essential Management Skills (available throughout Ireland - Cork, Limerick, Dublin):
This course aims to discuss, understand and practice some of the essential management skills needed to operate in today`s working environment.
Essentials of Adobe InDesign CS3 (available throughout Ireland - Cork, Limerick, Dublin):
Working with InDesign, the sky, or your imagination, is the limit. You can create newsletters, magazines, posters, flyers, business cards, letterhead, certificates, brochures—anything. This book will teach you how... During the step-by-step lessons presented in this book, you will use InDesign’s incredible typography commands to set beautiful type. And you will import myriad graphic formats. You will create a flyer from scratch and then package it into a folder with key components such as the layout, images and fonts. And you will export the document in a Portable Document Format (PDF).

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Ethical Hackers and Countermeasures (available throughout Ireland - Cork, Limerick, Dublin):
This class will immerse the student into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems. Students will begin by understanding how perimeter defenses work and then be lead into scanning and attacking their own networks, no real network is harmed. Students then learn how intruders escalate privileges and what steps can be taken to secure a system. Students will also learn about Intrusion Detection, Policy Creation, Social Engineering, DDoS Attacks, Buffer Overflows and Virus Creation. When a student leaves this intensive 5 day class they will have hands on understanding and experience in Ethical Hacking.
European Computer Driving Licence (ECDL) (available throughout Ireland - Cork, Limerick, Dublin):
The ECDL establishes standards for everyone who uses a computer in either a professional or a personal capacity. It is a certificate that verifies your competence, declares your computer skills, and makes you readily mobile within Irish business and across the Community. European employers and job seekers all agree on the need for this standard definition of practical competence in Information Technology.
Excel 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Excel by automating some common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others, and sharing Excel data with other applications. The course also looks at Pivot Tables and VLookups.

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Excel 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
This Expert course is designed for experienced Excel users who wish to use begin to programme Excel 2007 using Add-Ins, XML, Macros, VBA and ActiveX controls.

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Excel 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
You have basic computer skills such as using a mouse, navigating through windows, and surfing the Internet. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft® Office Excel® 2007 to manage, edit, and print data.

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Excel 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
In Microsoft Office Excel 2007: Foundation, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, functions, formulae, arrays, tables, WordArt and also using Excel with Word, Access and other packages.

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Excel 97: Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Participants will learn the skills and concepts necessary to work with advanced features of Excel 97.
Excel 97: Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Participants will learn the skills and concepts necessary to begin using the charting and list-management capabilities of Excel 97.
Excel 97: Introduction (available throughout Ireland - Cork, Limerick, Dublin):
Participants will learn worksheet basics. This is a first-step course in using Excel.
Excel Macros from A to Z (available throughout Ireland - Cork, Limerick, Dublin):
This course refreshes the skills of Advanced users of Excel on the basics of Macros, then builds on the knowledge of participants to enable them to create, vet and edit Macros effectively and accurately.
Exchange 2000 Server: System Administration (MCP) (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn how to install, configure, and manage a Microsoft Exchange 2000 Server environment. They will create and manage storage groups and stores, recipient objects, and public folders. They will also configure SMTP, message routing, Internet protocols, and instant messaging. In addition, students will use Outlook Web Access to send email messages.
Facilitation Skills (available throughout Ireland - Cork, Limerick, Dublin):
This two-day workshop will help you teach participants how to: - Distinguish facilitation from instruction and training - Identify the competencies linked to effective small group facilitation - Understand the different between content and process - Identify the four stages of team development and ways to help teams through each stage - Use common process tools to make meetings easier and more productive
Facilitation Skills for IT Staff (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide individuals with the skills needed to facilitate group activities in the working environment. Increasingly these days IT staff are asked to facilitate or `run` meetings and need to know the people handling skills involved in facilitation to enable the meeting participants come to an appropriate conclusion. This is particularly so where end-users and IT people are meeting to discuss major projects. The course involves participants working on processes and procedures that result in succesful meeting facilitation through the use of group and individual activities, exercises, formal inputs etc.
FAST START IN BUSINESS ANALYSIS (available throughout Ireland - Cork, Limerick, Dublin):
From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment. Students emerge from this workshop with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things is just as important as doing things right
Fast Track to Hibernate 3 Developers Workshop (available throughout Ireland - Cork, Limerick, Dublin):
Hibernate is an open source object/relational (OR) persistence and query service for Java. Hibernate lets you develop persistent classes following common Java idioms - including association, inheritance, polymorphism, composition, and the Java collections framework. The Hibernate Query Language, designed as a minimal object-oriented extension to SQL, provides an elegant bridge between the object and relational worlds. Hibernate also allows you to express queries using native SQL or Java-based Criteria and Example queries. This course covers everything you need to know to begin working with Hibernate in a very short time. It covers all the important concepts necessary to access and update data stored in relational databases. It includes an extensive series of labs to exercise all major capabilities.
Finance for Non-Financial Managers (available throughout Ireland - Cork, Limerick, Dublin):
A highly participative one day workshop to provide practical and enduring knowledge of financial statements, how they are used to assess business performance and how they are shaped by everyday business decisions and events. Put simply, we will allow participants to understand “accountant-speak” in just one day. If you understand the language, you can provide an input to the process. If you don’t - you’re outside the decision-making system View Brochure
Flying your Business - A Simulator for SMEs (available throughout Ireland - Cork, Limerick, Dublin):
Foundations of Novell Networking: Netware 6.5 (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to enable entry-level networking professionals to perform common administrative tasks using NetWare 6.5. Attendees will install NetWare 6.5 and perform tasks often required of employees who provide "front line" support for a NetWare 6.5 installation and/or serve as an entry-level administrator of a small to medium-sized network.
FrameMaker 6.0 for Windows Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Level 1 is designed to get the student familiar with the basic methodologies of FrameMaker. The primary focus is on learning how to create and format paragraphs, text and master pages. All topics are discussed on a basic level. The overall objective is designed to allow the student to transfer what they know aout word processing to working with FrameMaker.
Framemaker 6.0 Intermediate for Windows (available throughout Ireland - Cork, Limerick, Dublin):
This course centers around creating and managing tables, anchored frames, drawing, importing graphics, footnotes, and cross-referencing. All of the main topics involve inserting objects within the text flow or referencing objects within the text flow. It builds on your knowledge of creating paragraph formats and working with the text flow.
Fundamentals of Network Security (available throughout Ireland - Cork, Limerick, Dublin):
This four-day, instructor-led course provides students with the knowledge and skills to begin supporting network security within an organization. Students who complete this course will be able to identify security threats and vulnerabilities, and help respond to and recover from security incidents. This course will cover security concepts that are prerequisites for attending other Microsoft Official Curriculum (MOC) courses for security specialists and help prepare students for the CompTIA Security+ exam. This course has been approved as CompTIA Authorized Quality Curriculum (CAQC) for the CompTIA Security+ certification. The CAQC program assures students that all test objectives for the CompTIA Security+ certification exam are covered in the course materials. Although the course focuses on Microsoft product- and technology-specific implementation of security concepts, many of these same concepts can be applied to other technologies.
Gathering and Documenting User Requirements with Use Cases (available throughout Ireland - Cork, Limerick, Dublin):
This is an intensive, hands-on and interactive workshop that teaches students the critical skills and techniques necessary to perform effective real-world user requirements capture and documentation. The course provides students with a thorough grounding in using the industry standard "Use Case" techniques popularized by Ivar Jacobson and other Object Oriented practitioners. This course is intended for those - including business modelers, use case and systems analysts, project managers, project leads, and developers - who will be involved in, or need to understand, the requirements capture workflow in a systems development project. This course is especially useful for those who already have a thorough understanding of standard requirements specification techniques and want to make the transition to using use cases.
Getting Finance (available throughout Ireland - Cork, Limerick, Dublin):
All SMEs need to produce professional, accurate projections to secure and retain funding from their banks. This practical, hands-on workshop gives SMEs a clear plan to sustain and develop their businesses and produces balanced, comprehensive projections to submit for funding. As a bonus, participants will be able to judge the impact on profit and cash flow of the decisions they have to make to secure business stability.
Getting the job - perfecting your Interview Skills (available throughout Ireland - Cork, Limerick, Dublin):
The Interviewee Skills course prepares participants to perform to the best of their abilities in an interview. It focuses on Preparation, Practice, Presentation and Pertinent questions - the "Four Ps".
Goal Based Project Management (available throughout Ireland - Cork, Limerick, Dublin):
This is a highly-focused, one day programme designed to equip participants with the basic skills of project management. The presenter will outline a practical methodology to help participants apply appropriate techniques in their organisation.
H T M L 4 . 0 : A d v a n c e d (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for particpants with limited HTML experience who want to learn some of the more advanced HTML elements and techniques. Objectives Control page and element margins, widths and spacing Customize and design forms and add accessibility features Create framed Web pages and insert inline frames Identify the variants of HTML and XHTML, and how to validate an HTML document
H T M L 4 . 0 : B a s i c (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for participants with basic knowledge and experience in personal computing and the World Wide Web, who want to learn the basics of creating Web pages using HTML. This instructor’s edition is designed for quick scanning in the classroom, and filled with interactive exercises. Objectives Create a basic Web page and structure text using a variety of HTML tags. Create links to other documents. Insert images and manipulate images. Create and modify tables.
Help Desk Analyst (available throughout Ireland - Cork, Limerick, Dublin):
This course will prepare students for the Help Desk Institute`s "Certified Help Desk Analyst" certification. It may also be delivered in an "accelerated" 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and management concepts.
How to bring out the best in Problem People (available throughout Ireland - Cork, Limerick, Dublin):
Most of us communicate successfully with other people and have difficulties with only a few people. The key is to never ignore difficult behaviour and always address it as early as possible. Vitally, do not become bogged down in why the person is difficult –identify what can be done, and manage the situation. Once you have developed your communication skills you will be able to deal with the irritable, aggressive, negative, overly emotional and passive behaviour that some people exhibit in the workplace.
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HTML 4.01 Web Authoring, Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
At this point, you have a well-rounded set of skills for creating Web pages. HTML 4.01: Web Authoring, Level 3 is the third and final course on the topic of creating Web pages with HyperText Markup Language (HTML). Its purpose is to show you a lot of the undervalued aspects of the HTML language that will not only help the majority of your users have the best possible experience, but it should also help you stand out among other Web authors.

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HTML 4.01: Web Authoring, Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
If you have surfed the Internet, you undoubtedly have an idea of what Web pages are and have seen some of their capabilities and limitations. However, merely using the World Wide Web will not give you an understanding of how these pages are created. HTML 4.01: Web Authoring, Level 1 is the first of three courses on the topic of creating Web pages with Hypertext Markup Language (HTML). This course presents the basics of this foundational Web technology and enables you to create your own functional pages.

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HTML 4.01: Web Authoring, Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
HTML 4.01: Web Authoring, Level 2 is the second course in the HTML series. It will build on the concepts you learned in HTML 4.01: Web Authoring, Level 1 and give you an opportunity to apply your new skills. In this course, you will use HTML tables, which you learned how to create in Level 1, to lay out the contents of your Web pages. You will create new and different kinds of hypertext links, expanding on your existing understanding of links between Web pages. You will create forms and add dynamic and multimedia content to your pages in order to increase the interactivity and appeal of your Web pages. And, you will apply Cascading Style Sheets (CSS) formatting to elements in new ways and harness the true power of CSS by applying the same styles to multiple documents.
Hyperion (Brio) 8 Administration Course Curriculum (available throughout Ireland - Cork, Limerick, Dublin):
This one day course is designed to teach you the tasks required to configure and administer Hyperion Performance Suite. Through the exercises you will learn to manage users, content, views and jobs. You also learn the Hyperion Performance Suite architecture and administrative tasks for Hyperion Intelligence and Hyperion SQR servers and services.
Hyperion (Brio) Intelligence - Advanced Topics Course Curriculum (available throughout Ireland - Cork, Limerick, Dublin):
This one-day course is intended to assist Brio Developers with advanced topics used to develop reports. This course aims to provide practical advice for achieving the best results from the Brio client tools.
Hyperion (Brio) Intelligence - Basic Reporting Course Curriculum (available throughout Ireland - Cork, Limerick, Dublin):
(Formally Brio Explorer) This 2-day course is designed to teach analysts and report authors the essentials of query and report building using Insight, Explorer, or Designer.
Hyperion (Brio) Intelligence - Dashboarding Course Curriculum (available throughout Ireland - Cork, Limerick, Dublin):
This two-day course introduces how JavaScript can be used to script and control Brio Client documents. The focus is on developing an understanding of the Brio Object Model and how to use JavaScript to develop Graphical User Interfaces (GUI), such as an EIS section.
Implementing a Microsoft SQL Server 2005 Database (available throughout Ireland - Cork, Limerick, Dublin):
This three-day instructor-led course provides students with product knowledge and skills needed to implement a Microsoft SQL Server 2005 database. The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to implementing a database.

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Implementing and Administering Security in a Microsoft Windows Server 2003 Network (available throughout Ireland - Cork, Limerick, Dublin):
This five-day instructor-led course addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam. The primary product focus is on Microsoft Windows Server™ 2003 based infrastructure solutions but will include some client focused content where appropriate. This learning product is to provide functional skills in planning and implementing infrastructure security. This course is part of the Security Portfolio and will act as the primary entry point for IT Professionals at the implementation level. Course 2810 will provide an entry point for students to broaden their awareness of security issues. Students will be encouraged to enhance their security design skills by attending Course 2830.
Implementing and Maintaining SQL Server 2005 (available throughout Ireland - Cork, Limerick, Dublin):
This five-day instructor-led course provides students with product knowledge and skills needed to implement and manage a Microsoft SQL Server 2005 database. It is a focused, accelerated course aimed at participants with experience and skills in SQL 2000 or other database packages.

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Implementing and Managing Microsoft Exchange 2003 (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the full range of skills and concepts that students need to know, such as installing Microsoft Exchange Server 2003, creating and managing recipients, configuring client connectivity, managing servers, implementing security, creating and managing public folders, choosing appropriate data storage hardware, backing up and restoring Exchange data, and migrating from previous versions of Exchange.
Implementing and Supporting Microsoft Windows XP Professional (available throughout Ireland - Cork, Limerick, Dublin):
Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004 (available throughout Ireland - Cork, Limerick, Dublin):
This course will also help to prepare individuals pursuing the MCSA: Security or MCSE: Security certification specializations
Implementing Microsoft Office SharePoint Server 2007 (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization
Implementing Microsoft SharePoint Portal Server 2001 (available throughout Ireland - Cork, Limerick, Dublin):
The goal of this course to provide students with the architectural concepts and the skills necessary to deploy Microsoft SharePoint™ Portal Server 2001 as a search, intranet dashboard site, and document management solution. This course will provide an overview of each of the major functions provided by SharePoint Portal Server. It will not discuss how to programmatically extend SharePoint Portal Server or how to use SharePoint Portal Server as a development platform.
Implementing Oracle XML Applications (available throughout Ireland - Cork, Limerick, Dublin):
The first part of the course covers the nuts and bolts of XML and the related standards XSLT and XPath. This is followed by an overview of the various XML components and toold for developing Oracle XML applications, such as JDeveloper, Oracle XML Parser, XSLT Processor, XSQL pages and the XML SQL Utility, as well as the role of XML in Oracle Business Components for Java (BC4J) The main part of the course is concerned with using SQL, XML and XSLT for processing and transforming data and documents
Implementing Windows SharePoint Services 3.0 (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3.0 in their organizations. It emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases. The course covers how to perform a clean installation of WSS 3.0 and also describes all the prerequisites required to select the most appropriate method for upgrading WSS from 2.0 to 3.0 in a specific scenario. In addition, the course focuses on how to manage WSS after it is configured.
Improving your creativity (available throughout Ireland - Cork, Limerick, Dublin):
Being creative is not easy. It is a skill like any other and can be developed if you allocate time and resources. This workshop will focus on developing the skills to think creatively, to identify what you want to do and then working out what it takes to make it happen.
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InDesign CS: Creating Basic Publications (available throughout Ireland - Cork, Limerick, Dublin):
Adobe® InDesign® is a robust and easy to use design and layout program. With it you can create documents of many types, from single page advertisements and flyers, to complex multi-page color publications. In this course you will learn the basics of creating documents with InDesign.

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InfoPath 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Participants will develop their knowledge of working with Infopath forms, properties and templates. The course covers printing, importing and publishing forms and data, as well as further customisation.
InfoPath 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course covers programming in Infopath, interaction with Sharepoint, databases, xml sources and advanced controls.
InfoPath 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
In this course, participants will learn the basics of how use InfoPath files, forms, help and customisation.
InfoPath 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Course participants will learn more detail on how to fill, design, edit and finish forms in Infopath.
Information Risk Management (available throughout Ireland - Cork, Limerick, Dublin):
Protecting critical information assets in a world of interconnected technologies challenges current security management practices, tools and methodologies. Strategies for addressing these issues need to assess organisational and technological risks in the context of the organisation’s high-priority assets. This course provides managers and key decision-makers with a framework for evaluating and managing risk to an organisation’s information assets.
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Inside Sales Skills: Call handling techniques and managing yourself (available throughout Ireland - Cork, Limerick, Dublin):
The purpose of this session is to ensure that agents have an understanding of best practice in call handling techniques. Relevant practical exercises taken from their daily phone call types will be used. Details on the various types of customers and how to serve them best will be incorporated. Agents will practice sales call structures and closing the sale scenarios. Agents will also learn techniques to handle their own attitude and emotions on a call and how to be able to handle calls with more confidence. The focus is on incremental changes in behaviour and increased performance in the contact centre
Inside Sales Skills: Script development and handling objections (available throughout Ireland - Cork, Limerick, Dublin):
This session is focused on building on and fine-tuning skills the agents have developed and working on improving skills for scripting, handling objections and advanced selling techniques. We review whether targets and objectives set for agents are being achieved. This is a discussion-based session, with a focus on how the team could have handled calls and workload better and where are they already comfortable and confident. We will incorporate listening to some excellent examples and listening to calls with room for improvement.
Interconnecting Cisco Network Devices pt1 (available throughout Ireland - Cork, Limerick, Dublin):
This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprise network, including configuring a switch, a router, and connecting to a WAN and implementing network security. A Student should be able to complete configuration and implementation of a small branch office network under supervision.
Intermediate Adobe Flex 3 (available throughout Ireland - Cork, Limerick, Dublin):
In this intermediate Adobe Flex training class, students will build upon their Adobe Flex skills and learn to work with data sets, custom events and components, DataGrids and drag and drop controls. Intermediate Flex Training Class Goals:
Learn to work with data sets
Learn to declare and use custom events
Learn to create custom components with ActionScript 3.0
Learn to use DataGrids and ItemRenderers
Learn to use drag and drop
Intermediate Java Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches programming in the Java language – the Java 2 Standard or J2SE platform. It is intended for students with previous Java experience or training, who already know the fundamentals of the Java architecture and basic procedural programming. This course provides in-depth coverage of object-oriented concepts and how to apply them to Java software design and development. The latter part of the course moves key parts of the J2SE Core API, including collections, exception-handling, logging, streams, and object serialization. The course software also includes an optional overlay of workspace and project files to support use of the Eclipse IDE in the classroom. (This requires that the instructor be experienced in use of Eclipse and able to walk students through basic tasks in the IDE.)
Intermediate System Administration for the Solaris 9 Operating System (SA-239) (available throughout Ireland - Cork, Limerick, Dublin):
The Intermediate System Administration for the Solaris 9 Operating System (Solaris 9 OS) course provides students with the necessary knowledge and skills to perform essential system administration tasks in the Solaris 9 OS, such as installing software, managing file systems, performing system boot procedures, performing user and security administration, managing network printers and system processes, and performing system backups and restores. This course is the first of a two-part series that individuals take in preparation for Part I of the Sun Certified System Administration for Solaris examination.
Intermediate Unix & Korn Shell Scripting (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for those who have taken Introduction to Unix, or have equivalent experience, and require greater productivity within the Unix environment. It teaches shell scripting for the Korn shell and the Bash shell. Both shells are close relatives of the Bourne shell and are very similar. Participants can focus on a specific Shell in class, or switch between the two shells. The Korn shell is the shell historically used by Corporate America. The Bash shell is an improved Bourne shell used on Linux systems, Apple`s OS X systems, and the CYGWIN PC desktop application. Typical Unix commands used in shell scripting will be presented along with programming concepts used in writing scripts (branching, loops, variables, quoting, sub-shells, debugging, and trapping signals). The stream editor sed is also covered with an introduction to basic regular expressions.
Intermediate UNIX/Linux System Administration - Advanced Concepts & Troubleshooting (available throughout Ireland - Cork, Limerick, Dublin):
Advanced Concepts and Troubleshooting is an Intermediate Administration class. It intended for UNIX administrators who have some experience but want to verify and improve their administration skills. Students will be provided with an in depth examination of key concepts in Unix implementation, support and administration. The course incorporates the Disaster Lab - an opportunity to learn trouble-shooting on a live Unix System.
Internet Explorer 7 - Complete (available throughout Ireland - Cork, Limerick, Dublin):
Interviewer Skills (available throughout Ireland - Cork, Limerick, Dublin):
Participants facing the challenge of conducting interviews for the first time or those who have had some experience but no formal training in this area
Interviewing Skills 1 (available throughout Ireland - Cork, Limerick, Dublin):
The first half day will focus on identifying the competences, skills and abilities required by the organisation, and in creating a framework that allows the interviewers to consistently apply the selection criteria across all candidates. The goal of any selection interview is to learn enough about a candidate to be able to predict future-on-the-job performance and behaviour. That information can then be used to make an informed hiring decision.
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Interviewing Skills 2 (available throughout Ireland - Cork, Limerick, Dublin):
This session will use the data created in the first session, to develop a possible bank of questions to elicit the required information
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Interviewing Skills 3 (available throughout Ireland - Cork, Limerick, Dublin):
This final session will use the data created in the other sessions, to integrate all the data into a purpose built interview strategy that can be used by managers in future interviews.
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Introduction to Adobe Flex 3 (available throughout Ireland - Cork, Limerick, Dublin):
In this Adobe Flex training class, students will learn how to use Adobe Flex to create their first rich internet applications. Understand what is meant by "Rich Internet Application" Learn to layout an application in Flex 3 Learn to use Flex 3 controls Learn to handle events and work with data structures Learn to work with remote XML data Learn to create components with MXML
Introduction to Adobe Illustrator 7.0 (available throughout Ireland - Cork, Limerick, Dublin):
Introduction to Agile Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course focuses on the core development cycle of “test, code and refactor” at the heart of a successful Agile project. The practices of Test First Programming and Refactoring are introduced individually and then in concert. In addition, the concept of driving development from a customer perspective through automated acceptance testing is introduced. Intended for: Software developers that want to master the “test, code and refactor” development cycle. Attendees will also learn how to drive this development cycle through automated acceptance testing.
INTRODUCTION TO BUSINESS PROCESS MODELING (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide each participant with an introductory understanding of the role of Business Process Execution Language (BPEL) and its role for modeling corporate workflows and SOA processing. This course will focus on the usage of business process models, the role of BPEL and BPEL4WS, vendor product support, integration of WSDL and other XML standards, BPELWS partner concepts, stateful interactions, BPEL extensions, use of the a Modeler, mapping elements in BPEL4WS, and the role of the Integration Server. All aspects of this class will illustrate the architecture and design of an efficient and effective SOA environment.
Introduction to C (available throughout Ireland - Cork, Limerick, Dublin):
This is an intensive introduction to ANSI C programming using the GNU C compiler. At the end of the course attendees should be reasonable confident in reading and writing C programs and have a good practical understanding of advanced topics such as the use of C pointers, the relationship between pointers and arrays, as well as dynamic memory allocation and memory management. In addition, they will be able to understand makefiles and version control using RCS and CVS. Throughout, the course will emphasise a disaplined and structured approach to C programming. Debugging and code testing techniques will also be covered extensively, including the use of the GNU debugging tools. The course is not based on any particular Integrated Development Environment (IDE), and adopts a more traditional approach where files are created using a suitable editor (such as EMACS) and programs are compiled either by idduing commands at the commandline, or by invoking make on an appropriate makefile.
Introduction to Computers (available throughout Ireland - Cork, Limerick, Dublin):
Students will gain a good knowledge of basic computer skills, and will be able to progress onto other application courses.
Introduction to CSS (available throughout Ireland - Cork, Limerick, Dublin):
This CSS training class teaches students to use Cascading Style Sheets to format HTML pages.

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INTRODUCTION TO ENTERPRISE SERVICE BUS (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide each participant with an introduction to the capabilities, features and abilities of Oracle Enterprise Service Bus for managing and deploying processes. ESB functions and capabilities, Service Component Architecture, communication methods, define the role of SCA components, discuss ESB communication patterns, depict use of business rules, human tasks, state machines and process models, ESB and Message Broker integration and a comparison between the ESB and the Message Broker. All aspects of this class will illustrate the architecture and design of an efficient and effective SOA environment.
Introduction to Installing and Managing Microsoft Exchange Server 2007 (available throughout Ireland - Cork, Limerick, Dublin):
Elements of this syllabus are subject to change. At the end of this three-day course, students who are new to Microsoft Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts.
Introduction to Java Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course explicitly targets new and less experienced programmers, providing them with a thorough step-by-step introduction to Java programming. (NOTE Eclipse overlay available). It lays a firm foundation for further study of Java. There are a large number of example programs and many labs. This revision of the course targets the 5.0 version of the Java language and Core API
Introduction to Lean Manufacturing (available throughout Ireland - Cork, Limerick, Dublin):
This two day course serves as an introduction to Lean Manufacturing. The workshop presents the concepts, tools and techniques involved in the practical application of Lean Manufacturing using a series of easy to understand modules and exercises. The objective of the programme is to provide the practitioner with a good understanding and hands-on application of the concepts of Lean Manufacturing and some of the basic tools for identifying opportunities for improvement.
Introduction to Microsoft ASP.NET (available throughout Ireland - Cork, Limerick, Dublin):
This is a focused 3 day course designed to introduce participants to the basics of ASP.NET (DOTNET) and provide them with a foundation knowledge of programming in the language.
Introduction to Microsoft FrontPage 2000 (available throughout Ireland - Cork, Limerick, Dublin):
This course is a hands-on course that will introduce you to the basics of creating and editing web pages using FrontPage 2000.
Introduction to Microsoft Publisher 2002 (available throughout Ireland - Cork, Limerick, Dublin):
This course, Publisher 2002 , will build on basic word processing skills and concentrate on desktop publishing concepts as they relate to developing basic publication documents, such as flyers and newsletters.
Introduction to Monarch Pro (available throughout Ireland - Cork, Limerick, Dublin):
This course takes new users through the fundamental concepts of Monarch and builds to more advanced feature over the two days.
Introduction to MySQL Databases (available throughout Ireland - Cork, Limerick, Dublin):
The MySQL training course targets new or existing users of MySQL with some experience with relational database management systems. The MySQL course covers several essential elements of MySQL and general database theories.
Introduction to MySQL Development and Administration Training (available throughout Ireland - Cork, Limerick, Dublin):
This is an intensive MySQL training course with a solid coverage of various MySQL programs, development, technologies, concepts and administration.
INTRODUCTION TO ORACLE 11G PL/SQL PROGRAMMING (available throughout Ireland - Cork, Limerick, Dublin):
A Relational Database Management System (RDBMS) is a software system that allows you to create and manage a relational database. Minimum requirements for such a system are defined by both ANSI and ISO. PL/SQL is Oracle’s Procedural Language for SQL. It is Oracle’s database programming language for creating stored procedures, functions, database triggers, and object methods. PL/SQL can be used for implementing business rules, computing algorithms, manipulating data, and for stand-alone programs. The Oracle 11g release has greatly enhanced the features and functionality of PL/SQL. Students will write stored procedures, functions, packages, and triggers, and implement complex business rules in Oracle. Students will learn programming, management, and security issues of working with PL/SQL program units. Programming topics will include the built-in packages that come with Oracle, the creation of triggers, and stored procedure features.

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INTRODUCTION TO ORACLE 11G PROGRAMMING (available throughout Ireland - Cork, Limerick, Dublin):
In this class, students will learn how to create, retrieve, and manipulate objects in Oracle 11g Structured Query Language (SQL). Students will also be introduced to Oracle 10g database features and tools. The Oracle 11g release has greatly enhanced the features and functionality of PL/SQL. Students will learn the fundamentals of the PL/SQL programming language. Students will write stored procedures, functions, packages, and triggers, and implement complex business rules in Oracle. Students will learn programming, management, and security issues of working with PL/SQL program units. Programming topics will include the built-in packages that come with Oracle, the creation of triggers, and stored procedure features.
INTRODUCTION TO ORACLE 11G SQL PROGRAMMING (available throughout Ireland - Cork, Limerick, Dublin):
In this class, students will learn how to create, retrieve, and manipulate objects in Oracle 11g Structured Query Language (SQL). Students will also be introduced to Oracle 11g database features and tools.

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Introduction to Oracle 9i SQL (available throughout Ireland - Cork, Limerick, Dublin):
This course is a common starting point in the Oracle database curriculum for administrators, developers and business users. The objective of this course is to provide an introduction to the SQL database language within the context of an Oracle database.

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Introduction to Oracle9i: Advanced SQL (available throughout Ireland - Cork, Limerick, Dublin):
Essential advanced features within the Oracle SQL language are considered within this course. Building indexes, specifying declarative constraints, managing security privileges for tables and using SQL to satisfy some of the most complex query requests are all among the topics considered within this course. This course largely focuses on SQL features that are unique to the Oracle database and as such is applicable even for SQL professionals experienced in other databases.

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Introduction to Oracle9i: PL/SQL Language (available throughout Ireland - Cork, Limerick, Dublin):
The Oracle PL/SQL language provides for programming logic features not contained within SQL. The grammar, syntax and benefits of using the PL/SQL language within an Oracle database environment are considered. At Course Completion The primary objective of this course is to provide an introduction to the PL/SQL database programming language. Major subject areas to be explored are: �� Declaring variables and complex datatypes. �� Developing logic within PL/SQL program blocks. �� Fetching data from the database into program variables. �� Returning program output to users. �� Handling program exceptions. �� Using explicit and implicit database cursors. �� Using the advanced features of nested blocks and subprograms.
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Introduction to PHP (available throughout Ireland - Cork, Limerick, Dublin):
In this PHP training course, students will learn to create database-driven websites using PHP and MySQL (the LAMP platform - Linux, Apache, MySql and Apache) or the database of their choice.
Introduction to Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to teach the fundamentals of programming. It uses the Visual BAsic environment to show various principles, examples, and structures. It can be used as an introduction to any development language as it outlines the concepts rather than the specific features of a particular language
INTRODUCTION TO SERVICE-ORIENTED ARCHITECTURE (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide each participant with a high-level comprehensive overview of the Service-Oriented Architecture (SOA) and business integration components of the eCommerce environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the Enterprise Service Bus, routing of SOA messages, event driven processing, business process modeling using BPEL, BPEL4WS and BPMN, BPEL Process Manager for modeling, XML data transformations, logging and auditing, security concerns, business integration architecture (Integration Server, MOM, adapters, etc) and the development tools that can be utilized. All aspects of this class will incorporate the architecture offerings of the SOA environment to illustrate the implementation of these techniques.
Introduction to Small Business Server 2008 (available throughout Ireland - Cork, Limerick, Dublin):
This course is a practical overview on administering and maintaining a server environment. It is designed for non IT professionals who wish to carry out some administration tasks.
Introduction to SQL Training using MySQL (available throughout Ireland - Cork, Limerick, Dublin):
This SQL class is delivered for private groups onsite at your offices or a location of your choice. It can also be delivered via the Internet for geographically distributed staff.
Introduction to Technical Writing (available throughout Ireland - Cork, Limerick, Dublin):
"Any scientist who cannot explain what he is doing to a reasonably intelligent 14-year old is either incompetent or a charlatan" - Einstein. Unfortunately, most scientists and engineers have real difficulty with communicating their ideas to each other - not to mention a 14-year old. That`s where technical writing comes in. Great technical writing can make a poor product usable - poor technical writing can make a great product useless. This course aims to ensure that participants can make their technical documentation accurate, brief, clear, complete and, above all, useful. The emphasis is on writing to impart complex technical information to a specific target audience.
Introduction to the Internet (available throughout Ireland - Cork, Limerick, Dublin):
INTRODUCTION TO THE INTERNET – A hands on programme covering all that is need to begin taking advantage of the Internet and e Mail
Introduction to TOAD for Oracle (available throughout Ireland - Cork, Limerick, Dublin):
This course illustrates the latest features of TOAD necessary to view, extract, and manipulate data within the Oracle database. It covers all of the features necessary to develop, manipulate, and debug PL/SQL code, develop and tune SQL statements, using Query Builder and ER tools, and discover useful features of TOAD. It will also show how to see the data relationships of the application data and how to view/save this data.

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Introduction to VB - Visual Basic 6.0 (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn how to use Visual Basic 6.0 (VB6) to develop Windows applications.
Introduction to VBScript (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn to use or create VBScript variables, arithmetic and logical operators, built-in and custom functions, and conditional statements and loops, as well as understand variant sub-types.
Introduction to Web Design using FrontPage & HTML (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended as a first step in web design, covering the basics of HTML and FrontPage. This course can also be adapted to use MS Expression Web.
INTRODUCTION TO WEB SERVICES DEVELOPMENT (available throughout Ireland - Cork, Limerick, Dublin):
Descriptive Language), use of UDDI registries and the conversion of JavaBeans and EJBs to Web Services. All aspects of this class will illustrate the architecture and design of an efficient and effective SOA environment.
Introduction to Xcelsius 2008 (available throughout Ireland - Cork, Limerick, Dublin):
This Xcelsius training class will serve as an introduction to building dashboards with Xcelsius 2008. Participants will create, design, and publish business dashboards using the Xcelsius application.
Introduction to XML (available throughout Ireland - Cork, Limerick, Dublin):
This one-day course introduces the eXtensible Markup Language, or XML, including basic grammar and XML validation using DTDs or XML Schema. Students learn to read and to hand-write XML well-formed XML documents, and then proceed to modeling concepts, first learning the basic DTD language and then studying namespaces and XML Schema. The course closes with a chapter on important XML-related technology, including XPath, XSLT, SAX or DOM parsing, and SOAP-based Web services.
INTRODUCTION TO XML (available throughout Ireland - Cork, Limerick, Dublin):
In this three-day course students will learn how to create well-formed XML documents. In addition, they will learn about the most important supplementary technologies that support XML, including DTDs and XML Schema for validation as well as XSLT for transformation.
Introduction to XSL-FO (available throughout Ireland - Cork, Limerick, Dublin):
Introduction to XSL-FO teaches participants how transform XML documents with XSL to create PDFs. It covers how the Formatting Objects (FO) language works, auto-generating FO documents from XML with XSLT and how to use a Formatting Objects Engine to generate PDF documents from XML.
Investment Appraisal (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for managers who are having to justify capital expenditure and need to know something of the methodologies and theory behind justifying major pieces of expenditure. The course is a two day event which involves participants working on processes and procedures that result in succesful investment appraisal through the use of group and individual activities, exercises, formal inputs etc.
ISEB Managers Certificate in IT Service Management- Service Delivery (available throughout Ireland - Cork, Limerick, Dublin):
This course provides comprehensive in-depth training in delivering IT services. It is accredited by, and follows the syllabus specified by the Information Systems Examination Board of the British Computer Society (www.iseb.org.uk) and forms one half of the training leading to the examinations for the ISEB Managers Certificate in IT Service Management (the other half being Service Support). The Foundation Certificate in IT Service Management is a prerequisite for this course and qualification. The course covers the entire scope of the IT Infrastructure Library® (ITIL®) Service Delivery publication as formulated by the UK Office of Government Commerce (OGC) in detail and provides extensive case study based group exercises to reinforce how to apply the knowledge gained. ITIL® provides a vendor and technology independent set of best practice around how to manage IT services in the most efficient and effective way. It is rapidly becoming globally accepted as a starting point for service improvement and is supported by an associated British (soon to be ISO) Standard; BS15000. More information can be found at: www.ogc.gov.uk/sdtoolkit/reference/ogclibrary/partnerguidance/itil/
ISTQB (ISEB) Foundation Course in Software Testing (available throughout Ireland - Cork, Limerick, Dublin):
You will learn… The fundamental principles of Software Testing that underpin all test activities. How testing fits into the development lifecycle. The importance of test process, objectives, techniques and tools. Essential functional and non-functional test methods. Basic test design and measurement techniques. Fundamental test management disciplines including estimation, monitoring and control . How tools support the test process and how to select and implement tools effectively. - Price: €1150.00 plus €200 Exam fee (Optional)
ISTQB Advanced Test Analyst (available throughout Ireland - Cork, Limerick, Dublin):
Following on from the ISTQB Foundation Certificate, the Advanced Test Analyst Certificate provides the next level of knowledge and practical expertise in the ISTQB Advanced Certification scheme. It is one of three certified courses at Advanced level (the other two being Advanced Test Manager and Advanced Technical Test Analyst). The 5 day tutor led course has been designed to enable participants understand, apply and analyse key testing principles and processes.
ISTQB Advanced Test Manager (available throughout Ireland - Cork, Limerick, Dublin):
Following on from the ISTQB Foundation Certificate, the Advanced Test Manager Certificate provides the next level of knowledge and practical expertise in the ISTQB Advanced Certification scheme. It is one of three certified courses at Advanced level (the other two being Advanced Test Analyst and Advanced Technical Test Analyst). The 5 day tutor led course has been designed to enable participants understand, apply and analyse key testing principles and processes.
ITIL Foundation Certificate in IT Service Management (available throughout Ireland - Cork, Limerick, Dublin):
Information Technology Infrastructure Library (ITIL) was developed in the 1980`s by collecting the best practices from top companies, to establish a best practice process framework. ITIL includes a description of how to organize service management within an organization. It is internationally recognized as the industry leader in Service Level Management standards. The aim of this course is to encourage all employees to participate in the success of their companies by: Aligning IT services with the current and future needs of the business and its customers. Improving the quality of the IT services delivered. Reducing the long term costs of service provisions
ITIL Foundation Version 3 Bridging (available throughout Ireland - Cork, Limerick, Dublin):
The ITIL® V3 Foundation Bridging Course gives candidates a fast track route to an ITIL® version 3 Foundation certificate level of knowledge. This one-day course provides complementary first-level training and is designed for holders of existing ITIL® Foundation Certificates from earlier ITIL® versions. The aim of the course is to highlight the new topics in ITIL® version 3 and the main differences from earlier ITIL® Versions. Learners will gain a strong understanding of the enhancements to ITIL® best practice brought about through the version 3 refresh.
ITIL Managers – IT Service Management (available throughout Ireland - Cork, Limerick, Dublin):
The IT Service Manager Programme (ITIL) Discover an ITIL "best practice" approach to facilitate improvements in the provision of IT Services through process understanding & development. Leads to the Management Certificate in IT Service Management An IT Service Manager requires knowledge and skills over a diverse range of activities. Ensuring that your organisation is focused on customer service through adopting a systematic approach to the support and delivery of IT Service is paramount. The IT Service Manager Programme will address the knowledge needed to improve the credibility and effectiveness of the IT service. The programme will address generic issues such as gaining commitment, implementation, measuring and reporting. The programme provides comprehensive training for more experienced IT personnel and is divided into two 5-day courses (IT Service Support and IT Service Delivery) a 1-day Review, and two 3-hour examinations which, when completed successfully, lead to a formal industry recognised qualification.
ITIL Service Level Management (available throughout Ireland - Cork, Limerick, Dublin):
This 2-day course will encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions
Java Programming (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches programming in the Java language – the Java 2 Standard or J2SE platform. (NOTE Eclipse overlay available). It is intended for programmers with experience in languages other than Java, but who may or may not have any previous Java experience. It focuses on procedural and structured coding skills first, and then offers meticulous, in-depth coverage of object-oriented concepts and how to apply them to Java software design and development. The latter part of the course moves from these basic skills into key parts of the J2SE Core API, including collections, logging, streams, and object serialization. A final chapter introduces automated unit-testing practices using JUnit.
Java Programming (available throughout Ireland - Cork, Limerick, Dublin):
Java Script Basic (available throughout Ireland - Cork, Limerick, Dublin):
This course is perfect to teach students to become proficient in Web page design. Student are taught all key concepts such as how to use variables, operators, functions, objects, and write scripts for form elements.
JavaScript Fundamentals (available throughout Ireland - Cork, Limerick, Dublin):
Participants learn how to write JavaScript programs, script for the JavaScript object model, control program flow, validate forms, animate images, target frames, and create cookies. Participants will also understand and use the most popular applications of JavaScript.
Javascript Programming (available throughout Ireland - Cork, Limerick, Dublin):
The emphasis is aimed at those who have little programming experience and who will be adding dynamic content to web pages by incorporating Javascript code. The course can also be condensed to run over a shorter period for more experienced programmers.
JavaScript: Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to teach students how to develop interactive Web pages by using JavaScript. Students are taught to create image rollovers, add sound to Web pages, work with status bar messages and many more advanced features. This annotated instructor`s manual includes marginal annotations so you can reference teaching notes quickly as you guide students through the course material. Objectives Display messages and scrolling text on the status bar, add sound to Web pages, create image rollovers, and display images sequentially. Create, display, resize, and delete arrays and create custom objects and instances. Handle errors in JavaScript, use the JavaScript console, and handle browser compatibility issues. Set, modify, read, and delete cookie values.
Key Account Management (available throughout Ireland - Cork, Limerick, Dublin):
Gain an in depth understanding of the complexities that exist within the servicing requirements of customers designated as Key Accounts, and use the strategic and tactical tools and processes to achieve the customer – supplier relationship required. Key Account Managers are responsible for an organization’s major, national, and international accounts. Many are moving their customers relationships into preferred, sole or partnership status.
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Leadership Initiatives in Creating a Diversity Strategy (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is designed for managers in organisations who want to design a framework that effectively leverages the diverse competencies and capabilities of their organisation. It will be delivered over 4 days. The course is tailored to meet the needs and expectation of organisations and will involve action learning where the participants are encouraged to use real life materials to create a usable and realistic action plan.
Leadership Skills (available throughout Ireland - Cork, Limerick, Dublin):
This course will consider principles of leadership and practice the personal skills involved in effective team leadership.
LINUX LEVEL 1 - INTRODUCTION TO LINUX USE AND ADMINISTRATION (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides the student with the knowledge to use Linux both as an end user and as an entry-level system administrator. Participants will learn the basic command line utilities to navigate the file system and manipulate files, including use of the vi editor and file permissions. The course includes an overview of the available Linux GUI front ends, and specifically looks at the configuration and use of Gnome. System administration topics such as job control, installation and configuration are covered before the basic admin tasks of installing packages, managing users, and booting the system.
LINUX LEVEL 2 – ADVANCED LINUX ADMINISTRATION (available throughout Ireland - Cork, Limerick, Dublin):
This five-day course provides the participant with the knowledge to perform system administrator tasks relating to the administration of filesystems, including set uid bit for permissions, partition management, mounting and unmounting, disk diagnostics, RAID, LVM and NFS disk types, and disk quotas. The course finishes with administration of hardware devices, basic networking, including TCP/IP, and system troubleshooting
LINUX LEVEL 3 – LINUX SECURITY (available throughout Ireland - Cork, Limerick, Dublin):
This course provides participants with the knowledge to perform system administration tasks relating to kernel management and system security. These topics include the proc filesystem configuration, kernel rebuilds and backups as well as log file maintenance. The course moves into security issues including physical security of the host and console, user and system accounts, network and firewall security and software security. The course ends with intrusion detection techniques.
LINUX LEVEL 4 – LINUX NETWORK SERVER ADMINISTRATION (available throughout Ireland - Cork, Limerick, Dublin):
This course helps the experienced Linux administrator develop advanced skills in configuring and managing a secure Linux network server. Students learn how to use the RPM system to create their own RPMs both for packaging your own software for standardized distribution, and for rebuilding existing packages from source RPMs. They will gain hands-on experience configuring and running essential network services, including DNS, NIS, DHCP, FTP, SSH, NTP, Samba, HTTP, Email, and LDAP. Finally, this course introduces important Linux security components, such as cryptography, Kerberos, SELinux, and network security.
Linux+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
CompTIA Linux certification is an international industry credential that validates the knowledge of individuals with at least six months of practical Linux experience. Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems should consider this certification. The skills and knowledge measured by this examination were developed with global input to assure accuracy, validity and reliability. Earning the CompTIA Linux designation means that the candidate can explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Lotus Domino 7 Administration Basics (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will install and configure the Lotus Domino Server and Domino Administrator. When you finish the course, the Server will be ready to serve Domino databases to Notes clients and browsers and to delivery mail within a single Domino Domain. This course places special emphasis on security and replication, two core features of Domino. In this course, you will learn how to: install, set up, and configure a Domino Server and Domino Administrator register a user with basic settings create a new database using a standard template define groups to manage server and database security understand and configure server and database security configure the Administration Process to automate administrator tasks cross certify other organizations to use your Domino Server register a new Server and reconfigure your Server to join an existing Domino Domain configure a Remote Primary Directory Server to provide centralized directory services replicate databases and schedule automated replication between Domino Servers create a Domain Catalog and configure Domain Search learn how the Domino Web Server provides database access to browsers learn how electronic mail transfer and delivery work in a single Domino Domain using the Notes routing protocol.
Lotus Domino 7 Mail Administration (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will configure traditional Notes Mail as well as standards-based SMTP mail transfer and delivery. You will set up several mail clients, including Notes, Internet mail (POP/Outlook Express), Domino Access for Microsoft Outlook, and a browser for WebMail and Domino Web Access. This course stresses the role of directories, including the Domino Directory, Directory Catalog, Mobile Directory Catalog, and Extended Directory Catalog, and how to make them available via Directory Assistance. It also covers the configuration of Domino to support LDAP requests. This course also covers mail security for both Notes and Internet mail clients, including the use of X.509 certificates for digital signing and encryption.
Lotus Domino 7 System Administration Operating Fundamentals (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces you to basic concepts that provide the foundation for Lotus Domino 7 and Lotus Notes 7, and it is the point of entry to the entire core system administration curriculum. This course covers the foundational knowledge needed to perform basic administrative tasks in a Lotus Domino 7 infrastructure. This course does not cover how to install, configure, maintain, or troubleshoot a Lotus Domino 7 infrastructure.
Lotus Domino 8 Administration Basics (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will install and configure the Lotus Domino Server and Domino Administrator, and a Notes client to test the installation. When you finish the course, the Server will be ready to serve Domino databases to Notes clients and browsers and to delivery mail within a single Domino Domain. This course places special emphasis on database services, security, replication, and messaging, the core strengths of Domino.
Lotus Domino 8 Mail Administration (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will configure traditional Notes Mail as well as standards-based SMTP mail transfer and delivery. You will set up several mail clients, including Notes, Internet mail (POP/Outlook Express), Domino Access for Microsoft Outlook, and a browser for WebMail and Domino Web Access. This course stresses the role of directories, including the Domino Directory, Directory Catalog, Mobile Directory Catalog, and Extended Directory Catalog, and how to make them available via Directory Assistance. It also covers the configuration of Domino to support LDAP requests. This course also covers mail security for both Notes and Internet mail clients, including how to configure SSL on Domino and to issue Internet Certificates to users for digital signing and encryption.
Lotus Domino 8 Monitoring and Maintenance (available throughout Ireland - Cork, Limerick, Dublin):
This course covers all aspects of monitoring and maintaining a Domino Server. Domino’s self-monitoring capabilities have expanded with each revision, the latest being Domino Domain Monitoring added to Domino 8. With this knowledge you will better understand the recommendations on how to increase server reliability and improve server and database performance.
Lotus Domino Designer 8: Basic Browser Applications (available throughout Ireland - Cork, Limerick, Dublin):
The Lotus Domino Server is a powerful and flexible application server. What distinguishes it from other application servers is that it supports both Lotus Notes and browser clients. The same database can have two user interfaces! This course leads you through the essential steps to adapt a simple Notes developed for Notes so that it can be used by browsers. You will see how Domino Designer 8 is uniquely suited to building powerful and versatile applications for Notes and browser clients.
Lotus Domino Designer 8: Basic Notes Applications (available throughout Ireland - Cork, Limerick, Dublin):
In this course you will use Domino Designer 8 to create an application used by Notes clients to create and read documents. You will develop your application using most of the design elements available in Domino Designer. At the beginning of the course you will create a new database, and as the course progresses, numerous exercises will give you the opportunity to add features to the application. When you finish developing the application, you will learn the proper steps to put it into production, as well as how to maintain the data and design of the database.
Lotus Domino Designer 8: Basic Notes Applications (available throughout Ireland - Cork, Limerick, Dublin):
In this course you will use Domino Designer 8 to create an application used by Notes clients to create and read documents. You will develop your application using most of the design elements available in Domino Designer. At the beginning of the course you will create a new database, and as the course progresses, numerous exercises will give you the opportunity to add features to the application. When you finish developing the application, you will learn the proper steps to put it into production, as well as how to maintain the data and design of the database.
Lotus Domino Designer 8: Formula Language (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will extend your knowledge of the formula language used in Domino applications for both Notes and Web browser clients. This course doesn`t simply regurgitate the Help--it shows you how to do some really interesting and important things in Notes/Domino that just happen to use the formula language. It is not, therefore, a detailed compendium of formula language calls and syntax. Instead, this course focuses on the strategy of using @Functions and @Commands to solve the pivotal issues faced by Domino developers.
Lotus Domino Designer 8: JavaScript (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will use Domino Designer 8 to add JavaScript to Domino applications that are accessed by browsers. The course covers the basic language elements of JavaScript, how to add scripts using Domino Designer, and how to exploit the various browser and language object event handlers. There is a strong emphasis on the browser object model and how it relates to the Domino object model. The course also touches on how to incorporate Dynamic HTML, Java Applets, LiveConnect, ActiveX controls, and AJAX into web-based applications.
Lotus Domino Designer 8: LotusScript (available throughout Ireland - Cork, Limerick, Dublin):
LotusScript is a BASIC derivative that uses many of the same statements and function names, so most developers will find it easy to understand and use without too much relearning. While this course teaches the basics of LotusScript, its primary emphasis is not on the language itself, but rather on how to use it to operate on Notes database, view, document, field, and ACL objects. With this knowledge, you will be able to develop powerful custom applications and extend the standard templates such as Mail or Discussion.
Lotus Domino Designer 8: Special Notes Features (available throughout Ireland - Cork, Limerick, Dublin):
Developers often overlook the many special features integrated into Notes either because they are not aware of them or assume wrongly that they can only be used in the standard applications, such as Mail. In fact these special features can be added to all applications, and often require only an additional amount of work to support. This course shows how users configure and use a particular feature and then describe in detail what the developer must do to support the feature.
Lotus Domino Designer 8: Web Agents and Web Services (available throughout Ireland - Cork, Limerick, Dublin):
- Agents run by a Form’s WebQueryOpen and WebQuerySave events. - Agents run by the ?OpenAgent URL command. - Web Services that run in response to a SOAP request message.
Lotus Notes (available throughout Ireland - Cork, Limerick, Dublin):
Lotus Notes 8 Administration (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will use Domino Administrator as you learn to perform Notes-specific administration tasks such as registering users and controlling Notes configuration using policies.
Lotus Notes 8 Administration (available throughout Ireland - Cork, Limerick, Dublin):
During this course you will use Domino Administrator as you learn to perform Notes-specific administration tasks such as registering users and controlling Notes configuration using policies.
Lotus Notes 8 Support (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for help desk personnel responsible for supporting Notes 8 Standard and Basic configurations users, whether they are connected via the network or modem. The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same time helping you understand when to escalate problems to the Domino or Notes administrator or to a custom application developer.
Lotus SmartSuite (available throughout Ireland - Cork, Limerick, Dublin):
Macromedia Director 8 (available throughout Ireland - Cork, Limerick, Dublin):
Students will use Macromedia Director as a tool for creating multimedia presentations. Students will create a banner ad for a Web page on the Internet in Shockwave format, and an interactive presentation for distribution on a CD-ROM or DVD.
Macromedia Director MX Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Macromedia Director MX Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Macromedia Dreamweaver 8: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You want to make some information available on the Internet. To do this, you might want to design and build a website and upload it. The features and functions in Dreamweaver 8 will enable you create a web page to suit your requirements.

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Macromedia Dreamweaver 8: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You know how to create basic web pages. You now need to create professional-looking websites. In this course, you will use the advanced features of Dreamweaver 8 to design and develop professional-looking websites.
Macromedia Dreamweaver 8: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You know to create professional looking web pages. Now, you may need to create web applications that change dynamically. In this course, you will use Dreamweaver 8 to create and administer database-driven sites.

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Macromedia Fireworks 8: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have probably worked with some of the web design applications to create graphics for the web. However, you would now like to have better control over editing vector and bitmap graphics and also make web graphics appear the way you had intended. In this course, you`ll work with some of the tools and features of Fireworks 8 to create and edit vector and bitmap graphics, apply interesting effects, as well as add graphical text to web pages.

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Macromedia Fireworks MX Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you`ll use Macromedia Fireworks to create vector graphics, edit bitmap graphics, optimize images, and create and assign rollover effects for the Web.
Macromedia Fireworks MX Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will work with symbols and instances, create extensive Timelines with independent animations, build more complex navigation controls, work with sound, and optimize your movies for viewing by your intended audience.
Macromedia Flash 8: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
A website can be made to look more inviting with interactive graphics and animations. The tools present in Macromedia Flash 8 help one to create and manipulate a wide variety of objects ranging from a simple graphic design to a complex animation sequence. This course is meant for students who have no exposure to the features and functions of Flash 8. The topics covered provide the critical skills you need to create objects and animations in Flash 8.

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Macromedia Flash 8: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have explored the basic features and functions of Flash 8. However, a knowledge of the advanced features will help you to create custom animations. In this course, you will create simple and complex interactive movies using ActionScript.

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Macromedia Flash 8: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You have previously identified the methods for creating and managing simple Flash content for deployment over the web, as well as the usage of ActionScript commands to enhance the content. The development of more dynamic Flash content, however, requires the knowledge of advanced features and design techniques in Flash 8.

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Macromedia Flash MX Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn to use Flash to create animations that can be published on the Web or as stand-alone files.
Macromedia Flash MX Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Macromedia FreeHand 9 (available throughout Ireland - Cork, Limerick, Dublin):
Maintaining a Microsoft SQL Server 2005 Database (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for IT Professionals wanting to become skilled on SQL Server 2005 product features and technologies for maintaining a database.

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Management of Change (available throughout Ireland - Cork, Limerick, Dublin):
Changes in the global and local economy have rarely been as dramatic. In such a climate the communication methods and style of managers are critical in reassuring staff, restoring morale and maintaining productivity levels. The change may be as small as changing work practices, or perhaps you have to make some of the existing staff redundant. How the manager presents and manages the process is critical in implementing and embedding the change.
Managing a changing workplace 1 (available throughout Ireland - Cork, Limerick, Dublin):
Whatever your attitude to change, it is a reality in the modern workplace. Change does not have to be earth-shattering, it can be as small as changing work practices. If you double your customers, how will the systems or the people cope? If you have to hire new staff, how will they integrate with the existing staff? How a manager presents and manages the actual process is critical in implementing and embedding the change.
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Managing a changing workplace 2 (available throughout Ireland - Cork, Limerick, Dublin):
The second session builds on session one and allows participants to develop a deeper understanding of their role in the success of managing the change process
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Managing a team or department using Advanced Excel and PowerPoint (available throughout Ireland - Cork, Limerick, Dublin):
This course examines key performance, budgetary or time metrics and assists managers to create a customised Dashboard to monitor the results. It combines this with the specific presentation skills to communicate the results at team or manager meetings. One of the roles of key people in any organisation is to anticipate the questions to be answered and to gather data to respond to these in a clear way.
Managing Enterprise Projects with Microsoft Office Project Professional 2007, Project Web Access and Project Server 2007 (available throughout Ireland - Cork, Limerick, Dublin):
This course has been designed to provide participants with an appreciation of how the Microsoft Office Project Professional and Server 2007 EPM solution can support the management of projects from inception to completion. It is designed to illustrate the full functionality of the solution and as a result attendees will adopt different roles when using Virtual PC. They will see information from the perspective of an Administrator, a high level manager, a project manager and a team member in order to appreciate how differing roles are invested with differing levels of information and functionality within the solution. The training covers all aspects of the project lifecycle from creating a project plan through to recording progress and analysing aspects of project performance.
Managing Global Projects (available throughout Ireland - Cork, Limerick, Dublin):
In many IT projects the focus is on creating processes, governance and blueprints to achieve the project goals. Managers use these plans, timelines and budgets to reduce the execution risk - but may neglect the other two critical risks. The white space risk - where some activities or complications may not be identified in advance. The integration risk - that disparate activities or personnel will not come together at key times. IT projects face a unique set of challenges, as they are not only concerned with automating process but they require people to think and behave in different ways. The reality is that even within the same organisation, companies can differ sharply in their adaptation and application of the global strategic profile. Day 1 of this course presents the active management of the communication process as an essential skill in getting the information from others, setting clear direction, building trust, engagement and persistence in the face of difficulties. Day 2 allows participants to utilize the skills from Day 1, along with the best practices from Project Management to plan, execute and control their work in the project team. Specific best practices will be tailored to suit the section managers and engineering team.
Managing Meetings (available throughout Ireland - Cork, Limerick, Dublin):
The skills we exhibit at meetings in work are pivotal to career and organisational success. Yet many people believe that meetings are boring, unnecessary, take far too much time and distract from the real work. This does not have to be the case. Well planned and organised meetings allow the coordination of activities, help us to solve problems, share information and make decisions. This workshop addresses the necessary steps to prepare for and conduct effective meetings, whether face to face or by conference call. It investigates unproductive behaviour and tactics and suggests some strategies to counteract them.
Managing Performance (available throughout Ireland - Cork, Limerick, Dublin):
Want to manage employees’ performance more effectively. This Course is designed for students to learn how to identify performance management and its common pitfalls.
Managing Stress in the Workplace (available throughout Ireland - Cork, Limerick, Dublin):
The amount of litigation in relation to stress in the workplace has increased dramatically in recent years. There is now a legal obligation on employers to protect not only their employees physical well being but to take reasonable care to protect them against mental injury i.e. stress, harassment and bullying. Stress in the workplace has real and measurable implications for the company, as workers experiencing stress will be less productive, more likely to be absent from work, make poor decisions and unlikely to go the extra mile for the customer and the company. Thus it is important that companies develop a strategy for combating stress.
Managing the Customer Service Function (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for team managers with a responsibility for coordinating the resources and skills of the team to deliver excellent customer service. It will focus on reframing customer service as the central activity of the department or team. It will give the participants an opportunity to articulate what they believe the present customers want and remove any confusion or vagueness about what is possible or desirable to deliver within the organisational confines. In short it will become an active part to the team manager`s role to monitor team and individual performance and decide which if any interventions are required to improve effectiveness.
Managing the effects of change in the organisation (available throughout Ireland - Cork, Limerick, Dublin):
Changes in the global and local economy have rarely been as dramatic. In such a climate the communication methods and style of managers are critical in reassuring staff, restoring moral and maintaining productivity levels. The change may be as small as changing work practices, or perhaps you have to make some of the existing staff redundant. How the manager presents and manages the process is critical in implementing and embedding the change.
Managing the Sales Team (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for field sales managers to lead their sales team to success through the application of sound management practice. The focus is on real-life challenges and the existing business environment. One of the course objectives is to analyse the techniques by which a manager of sales people can create an environment for success and to outline for participants practical ideas to make them more effective in their roles
Managing your team through the recession (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is design to bring your team together offsite and devise ways of improving the team processes and behaviours. It clarifies the roles and goals of the team and presents an opportunity for all team members to offer solutions. This is not soft-skills training. This workshop is designed to develop the tactical skills of the team to compete in the market and do their job more effectively
Marketing on the Internet (available throughout Ireland - Cork, Limerick, Dublin):
Mastering AJAX (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches AJAX and all of its foundational technologies. XHTML and CSS2 are covered in detail. Students will also learn the HTML Document Object Model (DOM) and how to manipulate a page dynamically in the client side using JavaScript. The AJAX API is covered in details. Students will also learn how to build their own AJAX based framework which will help them write complex applications quickly. How does this course differ from so many other AJAX courses offered by the competition? We cover XHTML and CSS2 in details. Students will be able to write rich AJAX applications and learn how to develop an AJAX framework. We teach popular third party AJAX frameworks - such as - Microsoft Atlas and Dojo. We cover the RPC mechanism - such as - SOAP and JSON.
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Mastering AJAX for ASP.NET (available throughout Ireland - Cork, Limerick, Dublin):
This training course teaches AJAX and all of its foundational technologies. XHTML and CSS2 are covered in details. Participants will also learn the HTML Document Object Model (DOM) and how to manipulate a page dynamically in the client side using JavaScript. The ASP DOTNET AJAX API is covered in detail. Participants will also learn how to build their own AJAX based framework which will help them write complex applications quickly.
Mastering the Sales Cycle (available throughout Ireland - Cork, Limerick, Dublin):
It may be an old cliché that sales is a numbers game, but unless your sales team understands the ratios with regard to prospecting, presenting, lead generation, lead conversion and after-sales care, they will never reach their potential.
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Media Awareness for Senior Management (available throughout Ireland - Cork, Limerick, Dublin):
In an age of intensive communication the media have a larger role in formulation public opinion of people and entities. Corporate entities are answerable to shareholders but also the communities they affect and from which they draw their employees. Communicating with your publics in a clear and informed fashion is an essential component of media management. Senior Managers who now are more answerable and visible to all their publics need to have a knowledge and understanding of how the media works in order to manage it effectively and efficiently. In today’s world leaving all Public Relations to an Internal Department or indeed to an External Consultant without input or methods of monitoring may lead to an incomplete message being communicated. The purpose of this two day course is to allow Senior Management to display a knowledge and understanding of press release writing, radio and TV sound bites and interviews and finally the concept of editorial control. The course will allow Senior Management to have effective input into the message being communicated to external sources. It will also allow the ability to effectively monitor the “message content” of what is being communicated both internally and externally.
Meeting Management - The Art of Making Meetings Work (available throughout Ireland - Cork, Limerick, Dublin):
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Microsoft Exchange 2000 Server: Design and Implementation (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to complement Exchange Server 5.5 System Administration Intermediate 3 day. It does not discuss the migration or upgrade processes needed to implement to a design. It focuses on designing an environment that is based on the business needs of an organization that requires multiple routing and administrative groups. This is not a practical course and does not involve administering Exchange 2000. This course is intended for system architects and consultants who are responsible for developing an Exchange 2000 design that is based on the business needs of a large organisation.
Microsoft Exchange Server 5.5 Design, Implementation & Support (available throughout Ireland - Cork, Limerick, Dublin):
Students will learn how to install and support Microsoft Exchange Server 5.5 in a single- or multi-site environment.
Microsoft Expression Web 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You want to make some information available on the Internet. To do this, you might want to design, build, and upload a website. The features and functions in Expression Web will enable you to create a website to suit your requirements.
Microsoft Expression Web 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft® Expression® Web 2007 has made it possible for you to create standard compliant websites that are aesthetically appealing. Microsoft® Expression® Web 2007 also makes it possible for you to design websites that are highly interactive and dynamic. In this course, you will create a fluid designed website and add dynamic features to make it engaging to the users.
MICROSOFT LINQ USING VISUAL BASIC.NET 2008 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you’ll learn to use the exciting new .NET Framework 3.5 feature, Language Integrated Query (LINQ) to easily create complex data-independent queries. In addition, you’ll learn about the new language features added to VB.NET in Visual Studio 2008 in order to make LINQ possible. You’ll start by working through a quick overview of LINQ, and how it applies to working with collections of objects, retrieving data stored in SQL Server, and creating XML content. Subsequent topics introduce new LINQ-oriented language features, LINQ to Objects, LINQ to DataSets, LINQ to SQL, LINQ to XML, and LINQ to Entities. By the time you’ve completed the course, you’ll have a good understanding of now only how to construct LINQ queries to work with data, but also how to use the features added to Visual Basic that support LINQ.
MICROSOFT LINQ USING VISUAL C# 2008 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you’ll learn to use the exciting new .NET Framework 3.5 feature, Language Integrated Query (LINQ) to easily create complex data-independent queries. In addition, you’ll learn about the new language features added to Visual C# in Visual Studio 2008 in order to make LINQ possible. You’ll start by working through a quick overview of LINQ, and how it applies to working with collections of objects, retrieving data stored in SQL Server, and creating XML content. Subsequent topics introduce new LINQ-oriented language features, LINQ to Objects, LINQ to DataSets, LINQ to SQL, LINQ to XML, and LINQ to Entities. By the time you’ve completed the course, you’ll have a good understanding of now only how to construct LINQ queries to work with data, but also how to use the features added to Visual C# that support LINQ.
Microsoft Office 2007 - New Features (available throughout Ireland - Cork, Limerick, Dublin):
Having worked with the applications in Microsoft® Office 2003 you must also get to know the features present in the latest release of the application. Microsoft® Office 2007: New Features comes with enhanced features for improving the management, organization, and distribution of your data. In this course, you will work with the new and increased features in Office 2007. Course Objective: You will work with the new and updated features of Microsoft Office 2007
Microsoft Office Access 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Most organisations maintain and manage large amounts of information. One of the most efficient and powerful information management, computer based applications, is the relational database application and its associated tools. In this course, you will be introduced to the concept of the relational database and the Microsoft Office Access 2003 relational database application and its information management tools.

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Microsoft Office Access 2003 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As you begin this course, you should have the basic skills you need to work with a Microsoft Office Access 2003 databases. This includes working with Access tables, relationships, queries, forms, and reports. But thus far you have been focusing on essential database user skills only. In this course you will consider how to design and create a new Access database, how to customise database components, and how to share Access data with other applications.

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Microsoft Office Access 2003: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
Your training in and use of Microsoft Office Access 2003 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft Office Access 2003. You`re now ready to extend your knowledge into some of the more specialised and advanced capabilities.
Microsoft Office Access 2003: Level 4 (available throughout Ireland - Cork, Limerick, Dublin):
In previous levels, you were introduced to advanced topics that dealt with local database management. In this course, you will learn remote database management, how to exchange data with XML and other type applications, and how to automate your business processes by using VBA code.
Microsoft Office Access 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various objects using the Microsoft® Office Access™ 2007 relational database application.
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Microsoft Office Access 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have the basic skills needed to work with Microsoft Office Access 2007 databases, including creating and working with Access tables, relationships, queries, forms, and reports. But so far, you have been focusing only on essential database user skills. In this course, you will consider how to maintain data consistency, how to customize database components, and how to share Access data with other applications.

View other Access Courses available
Microsoft Office Access 2007: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
Your training in and use of Microsoft® Office Access™ 2007 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft® Office Access™ 2007. You have worked with the various Access objects, such as tables, queries, forms, and reports. In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Access by structuring existing data, writing advanced queries, working with macros, enhancing forms and reports, and maintaining a database.
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Microsoft Office Excel 2003: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have basic computer skills such as using a mouse, navigating through windows and surfing the Internet. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft Office Excel 2003 to manage, edit, and print data.

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Microsoft Office Excel 2003: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In Microsoft Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.

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Microsoft Office Excel 2003: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You have used Microsoft Office Excel 2003 to perform taks such as running calculations on data and sorting and filtering numeric data. You would now like to automate some common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share excel data with other applications. In this course, you will do all these things.

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Microsoft Office Excel 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have basic computer skills such as using a mouse, navigating through windows, and surfing the Internet. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft® Office Excel® 2007 to manage, edit, and print data.
Microsoft Office Excel 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.
Microsoft Office Excel 2007: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
Your training in and use of Microsoft Office Excel 2007 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft Office Excel 2007. You have used Microsoft Office Excel 2007 to perform tasks such as running calculations on data and sorting and filtering numeric data. In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Excel by automating some common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others, and sharing Excel data with other applications.
View other Excel Courses available
Microsoft Office FrontPage 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
As you begin this course, you should have the skills you need to work with Microsoft Office System applications, especially Microsoft Word. This includes the ability to create and edit documents that contain text, tables, and images. Now you`re ready to use a graphical application to create Web sites and Web pages. In this course, you will use Microsoft FrontPage 2003 to design, develop, and deploy Web sites that can be viewed on any Web-enabled computer around the world.
Microsoft Office FrontPage 2003 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
You have created Web pages with text, graphics, and tables. However, you need to add more complex features, dynamic components, and to enable two-way interaction with your Web sites`s visitors. In this course, you will use Microsoft Office FrontPage 2003`s graphical and convenient tools to add these features to your Web site.
Microsoft Office Outlook 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

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Microsoft Office Outlook 2003 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
If you have been using Microsoft Office Outlook 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customise your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

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Microsoft Office Outlook 2003: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
This is the third in a series of Microsoft Office Outlook 2003 courses. It builds on the email and calendaring skills you`ve already obtained and will provide you with the skills needed to communicate in real time and other users, personalose mail, organise items, share and link contacts, create forms, and work offline and remotely.
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Microsoft Office Outlook 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
This course is the first in a series of three Microsoft® Office Outlook® 2007 courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
View other Outlook Courses available
Microsoft Office Outlook 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
If you have been using Microsoft® Office Outlook® 2007 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft® Office Outlook® 2007 courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.
View other Outlook Courses available
Microsoft Office Outlook 2007: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
This course is the third in a series of Microsoft® Office Outlook® 2007 courses. It builds on the email and calendaring skills you have already obtained and will provide you with the skills needed to personalize email, organize Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, and work offline and remotely.
View other Outlook Courses available
Microsoft Office PowerPoint 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
In the past, you have used paper-based overhead systems to give presentations. Now, you want to upgrade those presentations to an electronic format. You can use Microsoft Office PowerPoint 2003 to give electronic presentations.

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Microsoft Office PowerPoint 2003 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As a Microsoft Office PowerPoint 2003 user familiar with the basics, you`re able to convey information clearly without much glitz. That`s okay, but you can do better - audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication.

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Microsoft Office PowerPoint 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
In today`s work environment, presentations have moved far beyond flip charts and overhead projectors. Audiences not only expect that your presentations are in an electronic format, but they also demand that your presentations be unique and sophisticated in their use of such formats. In this course, you will work with Microsoft® Office PowerPoint® 2007 to create electronic presentations.
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Microsoft Office PowerPoint 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As a PowerPoint 2007 user, you are familiar with the basics of creating a presentation and you are able to convey information effectively in a simple way. Static content in presentation, however, will not keep your audience interested. In this course, you will enhance presentations with feature that will transform basic presentations into a powerful means of communication.
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Microsoft Office Project 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.

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Microsoft Office Project 2003 Professional (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Project 2003 Standard enables you to create and manage your projects in a standalone desktop environment. To analyze projects, optimise resources, and priortise work in a way that meets an organisation`s overall business objectives, you need to use a more encompassing project management solution - Microsoft Project Professional 2003

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Microsoft Office Project 2003: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Project 2003: Level 2 is the second course in the Microsoft Project 2003 series. In Microsoft Project 2003: Level 1, you used your project management skills to create a complete project plan. This course will build upon that knowledge, and give you the opportunity to work with a project plan once it has entered the project implementation phase.

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Microsoft Office Project 2003: Web Access (available throughout Ireland - Cork, Limerick, Dublin):
Completing projects successfully requires good communication between all team members. A Microsoft Enterprise Project Management solution provides a framework for electronically creating and managing projects within an organisation. In this course, you will use Microsoft Project Web Access 2003 to view and access project information located on the server, as well as to report progress on assigned project tasks.

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Microsoft Office Project 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You need to gather information about the various tasks involved, resources required to accomplish the tasks, and the overall cost in order to plan a project. Microsoft Office Project Professional 2007 acts as a tool that assists you in managing your projects. In this course, you will create and modify a project plan.

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Microsoft Office Project 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Project 2007 Level 2 is the second course in the Microsoft Project 2007 series. In Microsoft Project 2007 Level 1, you used your project management skills to create a complete project plan. The plans need to be updated and modified regularly to keep the project moving on track. This course will build upon the knowledge gained, and give you the opportunity to work with a project plan once it reaches the project implementation phase.

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Microsoft Office Specialist Access 2003 Core (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist 2003 Core exam
Microsoft Office Specialist Access 2003 (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist Access 2003 Core exam
Microsoft Office Specialist Excel 2003 Core (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist Excel 2003 Core exam
Microsoft Office Specialist Excel 2003 Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist Excel 2003 Expert exam
Microsoft Office Specialist Outlook 2003 Core (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist Outlook 2003 Core exam
Microsoft Office Specialist PowerPoint 2003 Core (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist PowerPoint 2003 Core exam
Microsoft Office Specialist Word 2003 Core (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist Word 2003 Core exam
Microsoft Office Specialist Word 2003 Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the exam skill standards and skill sets for the Microsoft Office Specialist 2003 Expert exam
Microsoft Office Visio Professional 2007 - Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office Visio Professional 2007: Level 2 is the second course in the Microsoft Visio 2007 series. In Microsoft Office Visio Professional 2007: Level 1, you used the various templates to design and manage workflows and flowcharts. This course will build upon the knowledge gained, and enable you to work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.
Microsoft Office Visio Professional 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio.
Microsoft Office Word 2003 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents.
Microsoft Office Word 2003 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In the first course in this series, Microsoft Word 2003 Level 1, you gained all the basic skills that you need to create a wide range of standardised business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customise and automate the way Microsoft Word 2003 works for you, and you can improve the quality of your work by enhancing your documents with customises Microsoft Word 2003 elements. In this course, you will increase the complexity of your Microsoft Word 2003 documents by adding components such as customised lists, tables, charts, and graphics. you will also create personalised Microsoft Word 2003 efficiency tools.
Microsoft Office Word 2003: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You know how to use Microsoft Office Word 2003 to create and format typical business documents. But you need to work on more complex documents. In this course, you will learn how to use word to create, manage, revise, and distribute long documents, forms, and Web pages.
Microsoft Office Word 2007: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft® Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.

View other Word Courses available
Microsoft Office Word 2007: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In the first course in this series, Microsoft® Word 2007: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft® Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft® Word 2007 works for you. You can also improve the quality of your work by enhancing your documents with customized Microsoft® Word 2007 elements. In this course, you will create complex documents in Microsoft® Word 2007 by adding components such as, customized lists, tables, charts, and graphics. You will also create personalized Microsoft® Word 2007 efficiency tools.

View other Word Courses available
Microsoft Office Word 2007: Level 3 (available throughout Ireland - Cork, Limerick, Dublin):
You know to use Microsoft® Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.

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Microsoft Publisher 2003: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You`re starting Microsoft® Publisher 2003, which is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher.
MICROSOFT SHAREPOINT 2007: BUSINESS PROCESSES (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office SharePoint Server 2007 provides a wealth of services that you can use, customize, and extend to augment and streamline your business processes. This course covers these features and teaches you how to build on them to create business solutions. The beginning of the course orients you with the built-in capabilities and teaches how to customize them using SharePoint Designer. From there you will learn how to create custom forms using both ASP.NET and InfoPath. The last half of the course teaches how to build custom workflows in SharePoint using Visual Studio and covers sequential workflows, state machines, tasks, and custom workflow forms using both ASP.NET and InfoPath.
MICROSOFT SHAREPOINT 2007: WEB CONTENT MANAGEMENT (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you’ll learn about the web content management features of Microsoft SharePoint 2007. The course starts from the perspective of an end-user so that you will understand what the authors and consumers of your SharePoint sites will see, and then goes beneath the surface to teach you to customize and extend the out-of-the-box features. By the time you complete this course, you will understand how to implement sites that face the Internet with branded look and feel so that your visitors will never know they are looking at a SharePoint site; and you’ll understand how to configure the same site to support the creators and managers of content in your organization. You’ll also learn how to implement and customize things like security and navigation, how to deploy content to production environments, and how to target different audiences and different countries and languages.
Microsoft SQL Server 2000 System Administration (MCP) (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and skills required to install, configure, administer, and troubleshoot the client-server database management system of Microsoft SQL Server 2000.
Microsoft SQL Server 2005 Integration Services (available throughout Ireland - Cork, Limerick, Dublin):
This course will enable technology professionals with little or no ETL experience and minimal exposure to SQL Server 2005 and Visual Studio 2005 to be comfortable and productive with the SSIS tools and technologies. In this course you will learn about the SQL Server Management Studio (SSMS) and building Database Maintenance Plans. You will be introduced to the Business Intelligence Development Studio (BIDS) and working with Control Flow and Data Flow. You will also become familiar with SSIS package management and package deployment along with learning to write solid code using debugging, error handling and logging techniques.
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Microsoft SQL Server 2008 Reporting Services (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. You’ll then explore tabular and list reports that employ datasets and data regions. As you progress you’ll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL Server 2008 Business Intelligence Studio. The reports you create in the course will employ shared data sources, interactive sorting, and drill-down capabilities. You’ll then understand how Reporting Services parameters work and create parameters in ad-hoc SQL. Next you’ll be building Matrix reports and charts then explore the use of Reporting Services gauges. The Deployment of Reporting Services projects follow using a variety of formats and client-side printing. You’ll gain knowledge of SSRS Security in managing of user roles and accounts. You’ll also discover how to view reports using URL access and the Reporting Services Web Service API, without requiring users to use Internet Explorer. Finally, you’ll learn how to empower your users to create ad-hoc reports using Report Builder and Report Model projects.
Microsoft Systems Management Server 2.0 Administration (SMS) (available throughout Ireland - Cork, Limerick, Dublin):
This course is intended for network administrators who are responsible for installing, updating, and tracking computer hardware and software; providing end‑user support; and tracking hardware and software inventory.
Microsoft Windows NT Server 4.0 Enterprise Technology TCP/IP (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Windows XP: Transition from Windows 98 (available throughout Ireland - Cork, Limerick, Dublin):
Motivation Training: Motivating Your Workforce (available throughout Ireland - Cork, Limerick, Dublin):
It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.
Moving into a Management Role (available throughout Ireland - Cork, Limerick, Dublin):
When new managers or supervisors move from a role where they are responsible for their own work, to one where they're responsible for an entire team it requires a substantial shift in attitude and focus. It's not just more of the same work with a different title or more money. It's not necessarily more difficult, but it is different. This workshop focuses on the new responsibility associated with the role.
MS SharePoint (MOSS) 2007 End User (Member) course (available throughout Ireland - Cork, Limerick, Dublin):
This course concentrates on SharePoint 2007 from the end-user or Member's perspective. It is aimed at non-technical users who will view, edit and contribute content to Windows SharePoint Services Sites.

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MySQL Administration Training (available throughout Ireland - Cork, Limerick, Dublin):
This MySQL training course teaches the administration, configuration, backups, security and management of MySQL databases. The My SQL course is very hands on and teaches the extensive suite of options in using various MySQL programs.
MySQL Database Design (available throughout Ireland - Cork, Limerick, Dublin):
This MySQL class is delivered for private groups onsite at your offices or a location of your choice. It can also be delivered via the Internet for geographically distributed staff.
MySQL Development Training (available throughout Ireland - Cork, Limerick, Dublin):
This MySQL Training course teaches how to develop database applications on MySQL, using various Database Manipulation Language (DML) statements, MySQL Stored Procedures, Triggers, Views, and Information Schema. Students will be able to use what they learn in this class to create complex queries and reports, even aggregate results.
MySQL Optimization Training (available throughout Ireland - Cork, Limerick, Dublin):
This MySQL class is delivered for private groups onsite at your offices or a location of your choice. It can also be delivered via the Internet for geographically distributed staff.
MySQL Training: Administering MySQL (available throughout Ireland - Cork, Limerick, Dublin):
MySQL is the world`s most popular open source client-server database. In this four-day, hands-on course, attendees learn the fundamentals of writing MySQL queries, administering the MySQL database, and writing applications that automate tasks within MySQL.
Negotiating for Results (available throughout Ireland - Cork, Limerick, Dublin):
In the competitive business environment, negotiating does not have a clear set of definite rules. There is no single best way to negotiate. The different styles of negotiating each have their own advantages and disadvantages. The secret is to select the best strategy based on the circumstances. The finished deal is a product of human interaction, personality, knowledge, power, and other variables. This training will present a strategy to control the process and so that it can be managed more effectively and improve the results or outcomes.
Negotiation Skills (available throughout Ireland - Cork, Limerick, Dublin):
Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills will lead to "stand off" positions and win-lose type situations. Aggressive behaviour wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This course offers the opportunity to learn to negotiate to a position of success.
Negotiation Skills 1 (available throughout Ireland - Cork, Limerick, Dublin):
Negotiation is the most common and problematic interaction between one person and another. Like it or not, you are a negotiator. Everyone negotiates something everyday, even if it is only possession of the remote control. Although it happens every day, it is not easy to do well. Many techniques leave the parties feeling dissatisfied, worn out or confused. This two-part course is designed to introduce a method of negotiation that helps all parties to decide issues on their merits, rather than through a haggling process where each side barters what they will or won`t do.
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Negotiation Skills 2 (available throughout Ireland - Cork, Limerick, Dublin):
No negotiation method can guarantee success if all the leverage is on the other side. If you go a car dealer to buy a €20,000 car and you only have €5,000, no matter how skilful your negotiation techniques, you are unlikely to get the car. In such circumstances the objectives are to avoid making an agreement that you will later regret and understand the real importance of the assets or power you have.
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NET Architecture and Programming Using Visual C++ (available throughout Ireland - Cork, Limerick, Dublin):
This course covers important topics in the .NET Framework for experienced Visual C++ programmers and can also be adapted for programmers new to Visual C++. The course is practical, with many examples. The goal is to equip you to begin building significant applications using the .NET Framework. Numerous programming examples and exercises are provided.
Novell Groupwise (available throughout Ireland - Cork, Limerick, Dublin):
Novell NetWare 5.0 Systems Administration (available throughout Ireland - Cork, Limerick, Dublin):
Novell Network Administration - Netware 6.5 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, students will learn basic critical skills for managing a NetWare 6.5 network
Novell Quattro Pro 10: Charts and Databases (available throughout Ireland - Cork, Limerick, Dublin):
Novell Wordperfect (available throughout Ireland - Cork, Limerick, Dublin):
Novell: Presentations 10 (available throughout Ireland - Cork, Limerick, Dublin):
Object Oriented Analysis & Design with the Unified Modeling Language (UML) (available throughout Ireland - Cork, Limerick, Dublin):
A good understanding of object-oriented analysis and design is important in designing effective systems using modern software engineering languages and frameworks such as C++, .NET and Java. This five-day course teaches you how to use object-oriented techniques to analyze real-world requirements and to design solutions that are ready to code. The course employs Unified Modeling Language, using UML 2.0 notation. The course contains a case study of an object-oriented system. Progressive labs go through the analysis and design of this system, which is documented in UML notation. Implementations are provided of the case study in C++, Java and C#.
Object oriented programming overview (available throughout Ireland - Cork, Limerick, Dublin):
This technical overview covers the most important concepts and accepted industry techniques used today. These include the fundamental concepts of the object-oriented model, how to use Use Cases to organize and drive the gathering of requirements, the use of the UML as a tool to develop and document software models, an overview of the Unified Software Development Process / Rational Unified Process (RUP) as the basis for a “Use Case driven, architecture centric, incremental and iterative” development process, and an overview of Design Patterns
Object-Oriented Programming in C# (available throughout Ireland - Cork, Limerick, Dublin):
This thorough and comprehensive five-day course is a practical introduction to programming in C#, utilizing the services provided by .NET. This course emphasizes the C# language. It is current to Visual Studio 2010 and .NET 4.0, which introduces important new features such as dynamic data type, named and optional arguments, and the use of variance in generic interfaces.
OneNote 2007 - Complete (available throughout Ireland - Cork, Limerick, Dublin):
OpenOffice.org Calc Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to all the key aspects of OpenOffice Calc and enables them to use the software efficiently.
OpenOffice.org Calc Introduction (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to all the key aspects of OpenOffice Calc and enables them to use the software efficiently.
OpenOffice.org Impress (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to all the key aspects of OpenOffice Impress and enables them to use the software efficiently.
OpenOffice.org Writer Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to all the key aspects of OpenOffice Writer and enables them to use the software efficiently.
OpenOffice.org Writer Introduction (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to all the key aspects of OpenOffice Writer and enables them to use the software efficiently.
Oracle - AS Discoverer 10g: Create Queries and Reports (Windows) (available throughout Ireland - Cork, Limerick, Dublin):
This class will teach students the purpose and capabilities of the Oracle BI Discoverer 10g AS tool. Thereafter, each user can learn to apply this knowledge to the company`s internal data model.
Oracle 10g Forms I: Build Internet Applications (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is provide application software developers with the skills to build enterprise-scale Internet applications using the Oracle10g ODS Forms product. Major subject areas to be explored are: • Rapidly build form applications using the wizards and other productivity features. • Building complex form modules using the Forms Builder. • Building menu bar modules using Forms Builder. • Customizing the precise appearance of modules using the Layout Editor. • Linking individual modules within an application. • Including simple PL/SQL programs to customize module behavior. • Understanding the Oracle Forms runtime environment.
Oracle 10g Forms I: Build Internet Applications (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is provide application software developers with the skills to build enterprise-scale Internet applications using the Oracle10g ODS Forms product. Major subject areas to be explored are: Rapidly build form applications using the wizards and other productivity features. Building complex form modules using the Forms Builder. Building menu bar modules using Forms Builder. Customizing the precise appearance of modules using the Layout Editor. Linking individual modules within an application. Including simple PL/SQL programs to customize module behavior. Understanding the Oracle Forms runtime environment.

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Oracle 10g Forms II: Customize Internet Applications (available throughout Ireland - Cork, Limerick, Dublin):
The Objective Of This Course Is To Provide Application Software Developers With The Skills To Build And Customize Advanced Enterprise-Scale Web Applications Using The Oracle10g Forms Product. Major Subject Areas To Be Explored Are: • Building Client-Side Triggers And Program Units To Customize Forms Applications. • Dynamically Controlling Form Objects And Behavior During Runtime. • Taking Advantage Of Built-In Functions And Procedures. • Writing Efficient And Well-Tuned Client-Side Logic. • Integrating Multiple Oracle10g Modules Into Enterprise Applications. • Exploiting Object-Oriented Features To Maximize Reuse Of Components. • Specialized Techniques Such As Hierarchical Trees, Procedure Data Blocks, And Timers. • Integrating Forms Logic With Database Server Objects Into A Cohesive Solution.
Oracle 10g Forms III: New Features and Web Deployment (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to allow experienced Oracle Forms developers to maximize the performance of their applications in a web environment.
ORACLE 11G DATABASE ADMINISTRATION (available throughout Ireland - Cork, Limerick, Dublin):
This class will develop the key fundamental skills necessary to be an Oracle DBA. Students will design and create a server using the Optimal Flexible Architecture (OFA), configure logical and physical structures, set up database and user security, add and administer users, and monitor and tune main server areas. Each student will create a toolkit of administration scripts for database management and tuning by the end of this class.
ORACLE 11G NEW FEATURES WORKSHOP (available throughout Ireland - Cork, Limerick, Dublin):
This four day workshop will get students hands-on with all of the important new Oracle 11g features they will need. Students will start with upgrades and downgrades and move on to real application testing, diagnosability and failure repair. DBA features for memory management, flashback, tables, and new Enterprise Manager tabs will then be covered. The course covers new performance and security features, backup, recovery, and data pump changes. Students will also work with several ASM and data warehousing changes.
Oracle 4i Discoverer Plus (Web) (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Discoverer 9i Plus (Web) is a Graphical User Interface utility that can be used to specify queries and access data in the database according to the specifications given. Discoverer Plus (Web) makes finding the data easier than it often is with other interfaces. The data set that you can find is restricted to the data that is known to exist in the database. Results are brought back quicker since the data is pre-configured to be used by Discoverer. The database engine will not have to search the entire database. The format of the resulting data set is familiar and easier to understand than the output of plain vanilla SQL statements. Analysis of data by using drilling up or down techniques is possible. Finding data that meets certain conditions is made easier. `What if` scenarios can be modeled easily. Data can be shared among other users and applications. This course teaches how to write queries to access data in an Oracle 9i database.

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Oracle 9i BACKUP and RECOVERY for DBA`s (available throughout Ireland - Cork, Limerick, Dublin):
This course provides you with the knowledge and hands-on experience to plan and execute Oracle 9i database backup and recovery.

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Oracle 9i Data Warehouse Administration (available throughout Ireland - Cork, Limerick, Dublin):
This course condiders how to build, implement, tune and utilize data warehouses with Oracle technology. Logical data warehouse concepts are considered such as dimension tables, fact tables and star schemas. Implementing such logical concepts using the Oracle database is then presented including defining dimensions, hierarchies, measures and other objects. Physical implementation techniques are considered such as bitmap indexes, partitioned tables, materialized views, and others. Emphasis is placed on the parallel execution features of the database and how these can yield significant performance advantages. This course was formerly called "Build Oracle 9i Data Warehouses".

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Oracle 9i DBA I (available throughout Ireland - Cork, Limerick, Dublin):
Through hands-on experience in administering an oracle 9i Database you can understand the Oracle Server architecture, expand the size of the database, implement security, and know why and how specific database administration tasks are performed.

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Oracle 9i DBA II (available throughout Ireland - Cork, Limerick, Dublin):
This course prepares students to backup, recover and network an Oracle 9i Server Database. The course covers the advanced options of the ORACLE 9i Server architecture related to backup and recovery and the methods available for Oracle Server networking.

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Oracle 9i Developer Form Builder (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to provide application developers the hands-on experience using the Oracle Object Oriented 4th generation graphical user interface development tool. This lab-intensive course directs participants through application development from default form generation to custom, menu-driven applicatoins using object-oriented technology.
Oracle 9i Discoverer Desktop For End Users (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Discoverer Desktop Edition is a Graphical User Interface utility that can be used to specify queries and access data in the database according to the specifications given. Discoverer Desktop Edition makes finding the data easier than it often is with other interfaces. The data set that you can find is restricted to the data that is known to exist in the database. Results are brought back quicker since the data is pre-configured to be used by Discoverer. The database engine will not have to search the entire database. The format of the resulting data set is familiar and easier to understand than the ourput of plain vanilla SQL statements. Analysis of data by using drilling up or down techniques is possible. Finding data that meets certain conditions is make easier. `What if` scenarios can be modeled easily. Data can be shared amond other users and applications. This course teaches how to write queries to access data in an Oracle 9i database.

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Oracle 9i Foundations: SQL & SQL *Plus (available throughout Ireland - Cork, Limerick, Dublin):
You will receive a hands-on introduction to SQL Basics and SQL *Plus including a basic knowledge of relational databases and how to access them through SQL and SQl *Plus. Topics necessary to the development and administration of an Oracle 9i database are covered.
Oracle 9i Foundations: SQL & SQL *Plus Basics (available throughout Ireland - Cork, Limerick, Dublin):
You will receive a hands-on introduction to SQL Basics and SQL *Plus including a basic knowledge of relational databases and how to access them through SQL and SQL *Plus. Basic topics necessary to the use of an Oracle 9i database are covered.

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Oracle 9i Intermediate PL/SQL (available throughout Ireland - Cork, Limerick, Dublin):
This course will cover the Oracle 9i PL/SQL programming language. You will be able to control data sharing and locking, develop an understanding of multi-user and concurrent transactions and develop triggers, procedures, functions and packages.
Oracle 9i Introduction to PL/SQL (available throughout Ireland - Cork, Limerick, Dublin):
This course will introduction the Oracle 9i PL/SQL prgramming language. Students will control data sharing and locking, develop an understanding of multi-user and concurrent transactions and develop database triggers, stored procedures and functions.

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Oracle 9i Networking for DBA`s (available throughout Ireland - Cork, Limerick, Dublin):
This course provides students with the knowledge and hands-on experience needed to configure Oracle networking.
Oracle 9i New Features - SQL (available throughout Ireland - Cork, Limerick, Dublin):
A hands-on introduction to Oracle 9i SQL New Features.

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Oracle 9i New Features for DBAs (available throughout Ireland - Cork, Limerick, Dublin):
The complexity and flexibility of the Oracle 9i database provide a major learning challenge for the Oracle DBA. Jump start your knowledge of Oracle 9i with this new course designed for working Oracle DBAs who need to quickly understand and apply the new features of Oracle 9i.

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Oracle 9i Performance Tuning for DBAs (available throughout Ireland - Cork, Limerick, Dublin):
This course provides you with the knowledge and hands-on experience of SQL tuning, database tuning and advanced performance design.

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Oracle 9i PL/SQL Foundations (available throughout Ireland - Cork, Limerick, Dublin):
This course will cover the Oracle 9i PL/SQL programming language. You will be able to control data sharing and locking, develop an understanding of multi-user and concurrent transactions and develop triggers, procedures, function and packages.

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Oracle 9i SQL for Analysts (available throughout Ireland - Cork, Limerick, Dublin):
Oracle 9i SQL for Analysts is a hands-on course, which gives you a basic knowledge of relational databases and how to access them through SQL and SQL *Plus. this training covers topics that are necessary to query data for analsysis from an Oracle 9i database.
Oracle Advanced SQL and SQL Tuning (available throughout Ireland - Cork, Limerick, Dublin):
Oracle performance Tuning is a workshop which guides students through the process of tuning an Oracle RDBMS application. This training covers the details of optimising SQL statement performance, tuning applications, and designing for efficiency.
Oracle Application Server 10g: Administration I (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces one to the architecture and the administration of web servers and application servers using the Oracle10g Application Server platform. The course includes a combination of in-depth conceptual discussions together with numerous hands-on implementation exercises. Differences and capabilities between the R1, R2 and R3 releases of Oracle Application Server 10g are all included. The target audience for this course is Oracle application server administrators. Database administrators, information systems architects, and Java and web-based application developers interested in becoming familiar with the application server platform will also benefit from this course.
Oracle BI : AS Discoverer 10g: Create Queries and Reports (Web) (available throughout Ireland - Cork, Limerick, Dublin):
This class will teach students the purpose and capabilities of the Discoverer 10g AS tool. Thereafter, each user can learn to apply this knowledge to the company`s internal data model.

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Oracle BI : AS Discoverer 10g: Develop an EUL (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches how to create and customize the End User Layer, how to create business areas and folders, and define analytical facilities for end users. Students also learn about the different types of connection mechanisms supported by OracleAS Discoverer and how to control the user access to the End User Layer. Students learn how to use materialized views and automated summary management. In addition, students learn how to use Oracle Enterprise Manager 10g Application Server Control to configure OracleAS Discoverer.

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Oracle Business Intelligence (BI): Create Reports & Interactive Dashboards (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Business Intelligence (BI), formerly known as Siebel Business Analytics, empowers business users with sophisticated data analytic capabilities without any knowledge of database structures or the SQL database language. This course will guide participants through all of the features available from the product, allowing them to build sophisticated database requests and to format resulting answers.

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Oracle Database 10g Implement & Administer Data Warehouses I (available throughout Ireland - Cork, Limerick, Dublin):
This course considers how to build, implement, tune and utilize data warehouses with Oracle technology. Logical data warehouse concepts are considered such as dimension tables, fact tables and star schemas. Implementing such logical concepts using the Oracle database is then presented including defining dimensions, hierarchies, measures and other objects. Physical implementation techniques are considered such as bitmap indexes, materialized views, and others. Emphasis is placed on the parallel execution features of the database and how these can yield significant performance advantages

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Oracle Database 10g: Administration I (available throughout Ireland - Cork, Limerick, Dublin):
The overall objective of this course is to allow the participant to gain the skills necessary for basic day-to-day administration of an Oracle10g database. This course is the starting for Oracle database administrators and also sets the foundation for advanced administrator training and certification.

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Oracle Database 10g: Administration II (available throughout Ireland - Cork, Limerick, Dublin):
The overall objective of this course is to bring database administrators beyond a basic understanding of their environment and to focus attention on more advanced skills needed to effectively configure, administer, monitor and tune the database. Specific subjects to be considered are: Using flashback technology to recover from user errors and from database failures. Controlling resource utilization on database servers whose resource demand exceeds its capacity. Automating routine tasks and functions using the database Scheduler. Handling database corruption and even preventing such occurrences wherever possible. Utilizing diagnostic sources in troubleshooting database problems. Automatic database management, monitoring and tuning facilities. Included is automatic management of storage space and memory resources within the database. Automatic resumption of database operations even in the face of failures and errors. User-managed and automatically managed backup strategies and database recovery operations.

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Oracle Database 10g: Advanced PL/SQL Programming & Tuning (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to allow experienced PL/SQL developers to write efficient programs. Advanced techniques which not only improve execution speed but also enhance the functionality of the programs are also discussed. Objectives: -Exploiting and managing cursor sharing. -Utilizing cursor variables. -Invoking external procedures. -Including dynamic SQL and other advanced programming techniques. -Efficiently executing dynamic SQL using bulk bind techniques. -Tuning with the DBMS_PROFILER() system-supplied package. -Debugging with the DBMS_TRACE() system-supplied package. -Performance tuning and analysis of PL/SQL applications.

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Oracle Database 10g: Architecture for Developers (available throughout Ireland - Cork, Limerick, Dublin):
This is a special adaptation of the database architecture module normally presented to database administrators but customized for the benefit of developers and technical managers. With a series of in-depth lectures students are progressively acquainted with the internal architecture of the Oracle database, including memory structures, data file structures, block and row internals, advanced manageability features and more. The objective is to provide developers with the skills needed to properly build and tune applications for optimum performance compatible with the architecture of the Oracle database.

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Oracle Database 10g: Implement and Administer Data Warehouses I (available throughout Ireland - Cork, Limerick, Dublin):
This course considers how to build, implement, tune and utilize data warehouses with Oracle technology. Logical data warehouse concepts are considered such as dimension tables, fact tables and star schemas. Implementing such logical concepts using the Oracle database is then presented including defining dimensions, hierarchies, measures and other objects. Physical implementation techniques are considered such as bitmap indexes, materialized views, and others. Emphasis is placed on the parallel execution features of the database and how these can yield significant performance advantages.
Oracle Database 10g: Implement Parallel SQL & Partitioning (available throughout Ireland - Cork, Limerick, Dublin):
As the size of databases and data warehouses increases, one cannot rely upon the default features of the Oracle database to sufficiently process such massive volumes of information. One must employ advanced features intended for such environments. In fact, these features are at the same time, among the most powerful tuning options available within the Oracle database yet some of the least understood and utilized. The purpose of this course is to equip database professionals with the skills to utilize such advanced features as these: • The full range of table partitioning options, including range, hash, list, and composite partitioning schemes. • The full range of index partitioning options, including local and global partitioned indexes. • Discuss the broad conceptual rationales one may base partition schemes on. These various possibilities are illustrated using two different sample data models. • The performance benefits of using database object partitions and monitoring the execution of SQL statements under the control of the partition-aware Optimizer. • Understanding the operations within a complex SQL execution plan that operates in parallel upon partitioned objects. • General principles of parallel processing and their use in Oracle database technology. • The specific feature of parallel SQL execution and the configuration options available to activate and administer this technology.

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Oracle Database 10g: Implement Parallel SQL & Partitioning For Data Warehouses (available throughout Ireland - Cork, Limerick, Dublin):
As the size of databases and data warehouses increases, one cannot rely upon the default features of the Oracle database to sufficiently process such massive volumes of information. One must employ advanced features intended for such environments. In fact, these features are at the same time, among the most powerful tuning options available within the Oracle database yet some of the least understood and utilized. The purpose of this course is to equip database professionals with the skills to utilize such advanced features.
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Oracle Database 10g: Implement Partitioning (available throughout Ireland - Cork, Limerick, Dublin):
As the size of databases and data warehouses increases, one cannot rely upon the default features of the Oracle database to sufficiently process such massive volumes of information. One must employ advanced features intended for such environments. In fact, these features are at the same time, among the most powerful tuning options available within the Oracle database yet some of the least understood and utilized. The target audience for this course is database administrators, data warehouse administrators, and senior application developers.

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Oracle Database 10g: Introduction To SQL - Part I (available throughout Ireland - Cork, Limerick, Dublin):
This course is a common starting point for Oracle database administrators, developers and business users. The objective of this course is to provide an introduction to the SQL database language within the context of an Oracle database.
Oracle Database 10g: Introduction To SQL - Part I (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Database 10g: Introduction to SQL - Part II (available throughout Ireland - Cork, Limerick, Dublin):
The primary objective of this course is to consider advanced subjects and techniques pertaining to the SQL database language. Even professionals experienced in other implementations of the industry-standard SQL language will benefit from the advanced and Oracle-specific features of SQL discussed in this course. Major subject areas to be explored are: • Learn to use the SQL99 join syntax. Also, performing advanced SQL queries using techniques such as grouping and cube operations. • Moving beyond basic table definitions, consideration of defining the full range of database objects, such as advanced table definitions, indexes, sequences, views and others. • Understanding basic database security and object privileges. • Using the powerful set of built-in SQL functions. • Protecting the database and extending the basic data model using declarative constraints. • Developing complex SQL*Plus reports and using SQL*Plus scripts.
Oracle Database 10g: New & Advanced Features For Developers (available throughout Ireland - Cork, Limerick, Dublin):
The purpose of this course is to present some of the most advanced features available to database developers. Many of these features are either newly available with the Oracle10g release or have been substantially improved with that release. Among the specific subjects presented in this course are: • A review of the grid-computing and manageability architecture available from the Oracle 10g release of the database and the application server. • Database flashback technology, including flashback queries, flashback table, flashback versions query and flashback transaction query capabilities. • Creating and using directory objects within the database. • The Data Pump Export and Import utilities. • A comprehensive look at all index types available when building an application schema, including B-tree internals, function-based, compressed, reverse key, linguistic, bitmap and bitmap join indexes. • A comprehensive look at all table types available when building an application schema, including heap-organized tables, index clusters, hash clusters, index-organized tables, external tables, temporary tables and compressed tables. • Advanced SQL hierarchal data processing capabilities available from the CONNECT BY PRIOR and related language structures. • Enhanced SQL and transactional capabilities, including asynchronous commits, DML error trapping and use of regular expressions. • Enhanced PL/SQL programming capabilities and compiler directives. • A brief glimpse into the Enterprise Manager database interface which may be of occasional use to senior developers.

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Oracle Database 10g: Program with PL/SQL - Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
The Oracle PL/SQL language provides for programming logic features not contained within SQL. The grammar, syntax and benefits of using the PL/SQL language within an Oracle database environment are considered.

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Oracle Database 10g: Program with PL/SQL - Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to equip students to develop database server-side PL/SQL program units within an Oracle database

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Oracle Database 10g: SQL Tuning (available throughout Ireland - Cork, Limerick, Dublin):
This course will equip developers to build efficient SQL statements and to tune applications from the standpoint of an application developer. When this effort is complemented by database server and possibly PL/SQL application tuning, then a highly efficient environment has been built. The target audience for this course is both senior application developers and database administrators. Developers who will be building, debugging and tuning complex SQL statements will benefit from this course. Database administrators responsible for tuning the database will need to collaborate with application developers in order to implement the techniques discussed herein.

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Oracle Database 11g: Administration I (available throughout Ireland - Cork, Limerick, Dublin):
The overall objective of this course is to allow the student to gain the skills necessary for day-today administration of an Oracle database. This course is the starting point for Oracle database administrators and also sets the foundation for advanced administrator training and certification. Major tasks to be considered within this course are: • Software installation and the creation of new databases. • An in-depth exploration of the database architecture, including memory, process and data structures, and the management of those structures. • Management of database files. • Specialized facilities intended to maximize performance of enterprise-scale transactional applications, such as the shared SQL and PL/SQL cache, the result cache, the database buffer cache, and other similar components. • Management of security policies and procedures, including administration of user accounts, roles, privileges and profiles. • Utilization of advanced self-tuning and self-management capabilities, including the use of Oracle-Managed Files, database Advisors and other components of the Management Framework. • Performance monitoring, problem troubleshooting, and resolving lock and conflict issues. • Using the Oracle Enterprise Manager and SQL interfaces for administration tasks. • Control over database support services, including the Database Control, Oracle Net and others. • A primer on backup and recovery structures and strategies. • Operating system-specific considerations for various platforms, especially Linux and MS Windows Server.

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Oracle Database 11g: PL/SQL Fundamentals - Complete Library (available throughout Ireland - Cork, Limerick, Dublin):
The primary objective of this course is to provide an introduction to the PL/SQL database programming language, based upon the latest features available with the Oracle database. Syntax, structure and features of the language are discussed in the context of database applications and programming. This course equips students to develop database server-side PL/SQL program units within an Oracle database.

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Oracle Database 11g: PL/SQL Fundamentals I (available throughout Ireland - Cork, Limerick, Dublin):
The primary objective of this course is to provide an introduction to the PL/SQL database programming language, based upon the latest features available with the Oracle database. Syntax, structure and features of the language are discussed in the context of database applications and programming. Major subject areas to be explored are: • Understand the environment and context in which PL/SQL operates. • Consider the advantages and benefits of PL/SQL within a database environment. • Declaring program variables and complex data types. • Developing logic within PL/SQL program blocks. • Fetching data from the database into program variables. • Returning program output to users. • Handling program exceptions. • Using explicit and implicit database cursors. • Using the advanced features of nested blocks and subprograms. • How to take advantage of advanced features such as regular expression support and the handling of string literals within program code.

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Oracle Database 11g: PL/SQL Fundamentals II – Develop Program Units (available throughout Ireland - Cork, Limerick, Dublin):
The objective of this course is to equip students to develop database server-side PL/SQL program units within an Oracle database. Major subject areas to be explored and secondary objectives are: • Understanding application partitioning within a client/server or multi-tiered web-based systems architecture. • Understanding the basic form and structure of program units stored within the database. • Building and maintaining database-resident program units. • Encapsulating program units within packages and taking advantage of accompanying advanced programming techniques such as cursor variables and cursor expressions. • Handling intricate theoretical challenges, such as mutating tables. • Building and maintaining DML-event and system-event database triggers, including advanced techniques using both simple triggers and compound triggers. • Discuss the storage and execution model for database programs and how one can write efficient programs to maximize performance. • Using system-supplied packages to extend the power of your SQL statements and PL/SQL applications.

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Oracle Database 11g: SQL Fundamentals I (available throughout Ireland - Cork, Limerick, Dublin):
This course is a common starting point in the Oracle database curriculum for administrators, developers and business users. The objective of this course is to provide an introduction to the SQL database language within the context of an Oracle database, based upon the latest features available. This enhanced revision includes many new and expanded conceptual subjects, including: • A summation of relational database principles and an introduction to the Oracle relational database server. • Using SQL Developer and other available SQL interfaces. • Writing simple SQL queries which isolate exactly the data desired, and then format and sort the data as needed. • Writing moderately complex SQL queries using various join techniques. • Supplement SQL code with references to pseudo columns and system functions. • Summarizing, grouping and combining data to obtain more meaningful query results and to allow one to draw conclusions and make business decisions based upon the data processed. • Advanced query techniques such as set operations, sub-queries and summary functions, allowing one to solve some of the more complex theoretical query challenges. • Creating and maintaining database tables using the SQL Data Definition Language (DDL). • Managing data within tables using the SQL Data Manipulation Language (DML). • Taking advantage of the latest features found within the database such as the use of regular expressions, support for international data, time zones and other topics.

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Oracle Database 11g: SQL Fundamentals I - Complete Library (available throughout Ireland - Cork, Limerick, Dublin):
This course is a common starting point in the Oracle database curriculum for administrators, developers and business users. The objective of this course is to provide an introduction to the SQL database language within the context of an Oracle database, based upon the latest features available. The primary objective of this course is to consider advanced subjects and techniques pertaining to the SQL database language, based upon the latest features available with the Oracle release. Even professionals experienced in other implementations of the industry-standard SQL language will benefit from the advanced and Oracle-specific features of SQL discussed in this course.

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Oracle Database 11g: SQL Fundamentals II (available throughout Ireland - Cork, Limerick, Dublin):
The primary objective of this course is to consider advanced subjects and techniques pertaining to the SQL database language, based upon the latest features available with the Oracle release. Even professionals experienced in other implementations of the industry-standard SQL language will benefit from the advanced and Oracle-specific features of SQL discussed in this course. This enhanced and expanded revision includes many new and expanded conceptual subjects, including: • Learn to use the SQL99 join syntax and learn about the full range of join operations available, such as natural join, inner join, cross join, outer joins and others. • Perform advanced SQL queries using techniques such as CASE structures, rollup and cube operations. • Moving beyond basic table definitions, learn to define the full range of database objects, such as advanced table definitions and the creation of indexes, sequences, views and others. • Use the powerful set of built-in SQL functions. These functions provide sophisticated manipulation of character, numeric and date data elements. • Taking advantage of the latest features found within the Oracle release, such as the handling and tolerating DML errors without application interruption, newly added functions, and other topics. • Obtain database object metadata from the data dictionary. • Understand basic database security and object privileges. • Protect database integrity and extend the conceptual data model using declarative constraints. • Using SQL Developer and other available SQL interfaces. • Develop complex SQL*Plus reports and reusable SQL*Plus scripts, as well as control the SQL*Plus environment.

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Oracle DBA Foundation (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Designer 6 (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches the purposes and capabilities of each tool of the Oracle CASE Method and how to generate a Windows-based client-server system.
Oracle Discover 3.1 For Administrators (available throughout Ireland - Cork, Limerick, Dublin):
This course gives participants hands-on experience with administration tasks for Oracle`s Graphical User Interface (GUI) based ad hoc query and data access tool - Discoverer.

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Oracle Discover 4i Administration (available throughout Ireland - Cork, Limerick, Dublin):
This course gives participants hands-on experience with administration tasks for Oralce`s Graphical User Interface (GUI) based ad hoc query and data access tool - Discoverer.

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Oracle Discoverer 3.1 End User Edition (available throughout Ireland - Cork, Limerick, Dublin):
This course introduces participants to the querying and analytical capabilities of Oracle Discoverer.

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Oracle Discoverer 4.1 Desktop User Edition (available throughout Ireland - Cork, Limerick, Dublin):
This class will teach students the purpose and capabilities of the Discoverer 9i Desktop tool. Users learn to create fully customized ad-hoc queries. They will also learn how to modify the display, drill to data at several levels, analyze the data graphically, and perform other various tasks such as scheduling, importing and exporting workbooks. This class will present a thorough knowledge of the Discoverer Desktop tool. Thereafter each user can learn to apply this knowledge to the company`s internal data model.
Oracle Discoverer 4.1 for Power Users (available throughout Ireland - Cork, Limerick, Dublin):
Experienced Oracle Discoverer users are interested in knowing how the advanced features of the Oracle SQL language can be incorporated into Discoverer queries. Within this course users will learn how to enhance their queries through the use of correlated subqueries, functions, processing of hierarchies and other advanced SQL techniques. When these advanced techniques are combined with the ease-of-use features of Oracle Discoverer then users are fully empowered to extract crucial information from their databases and data warehouses.
Oracle Discoverer 4i Desktop Edition (available throughout Ireland - Cork, Limerick, Dublin):
Oracle Discoverer Desktop Edition is a Graphical User Interface utility that can be used to specify queries and access data in the database according to the specifications given. discoverer Desktop Edition makes finding the data easier than it often is with other interfaces. The data set that you can find is restricted to the data that is known to exist in the database. Results are brought back quicker since the data is pre-configured to be used by Discoverer. The database engine will not have to search the entire database. The format of the resulting data set is familiar and easier to understand than the output of plain vanilla SQL statements. Analysis of data by using drilling up or down techniques is possible. Finding data that meets certain conditions is made easier. `What if` scenarios can be modeled easily. Data can be shared among other users and applications such as Microsoft`s Excel and Lotus` 123. This course teaches how to write queries to access data in an Oracle 9i database.

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Oracle Financials 11i Accounts Receivable (available throughout Ireland - Cork, Limerick, Dublin):
These courses are designed to introduce the technical setup processes needed to fully configure the Accounts Receivable Module. The course analyses the setup steps involved with the development of a working Accounts Receivable module, then covers the profile options and configuration options, the covers the data configuration steps involved in supporting these steps and finally looks at the CONFIG sheets provided to support the installation.

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Oracle Financials 11i General Ledger (available throughout Ireland - Cork, Limerick, Dublin):
This course can be tailored for those who already use Oracle Financials and are upgrading from a previous release or those who are new to Oracle Financials. It can contain any of the modules listed on this page.

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Oracle Financials 11i General Ledger Functional Configuration (available throughout Ireland - Cork, Limerick, Dublin):
These courses are designed to introduce the technical setup processes needed to fully configure the General Ledger Module. The course analyses the setup steps involved with the development of a working General Ledger module, then covers the profile options and configuration options, the covers the data configuration steps involved in supporting these steps and finally looks at the CONFIG sheets provided to support the installation.

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Oracle Financials 11i Purchasing (available throughout Ireland - Cork, Limerick, Dublin):
This course can be tailored for those who already use Oracle Financials and are upgrading from a previous release or those who are new to Oracle Financials. It can contain any of the modules listed on this page.

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Oracle Financials 11i Purchasing Functional Configuration (available throughout Ireland - Cork, Limerick, Dublin):
These courses are designed to introduce the technical setup processes needed to fully configure the Purchasing Module. The course analyses the setup steps involved with the development of a working Purchasing module, then covers the profile options and configuration options, the covers the data configuration steps involved in supporting these steps and finally looks at the CONFIG sheets provided to support the installation.

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Oracle Financials 11i System Administration (available throughout Ireland - Cork, Limerick, Dublin):
This comprehensive course provides students with a thorough appraisal of the techniques involved in the functional management of the Oracle 11i ERP suite. Introducing the concepts behind 11i Functional Administration, the class explores the deployment options available using the System Administration features, the technology stack involved with delivering thin-client ERP Applications and its functional integration, and the full range of products and technologies that can be integrated through the deployment of the Oracle 11i ERP Suite. These include an overview of System Administration tasks, Security Features, Flexfield Configuration, and Module Family Setup options.

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Oracle Foundation: Relational Database Design (available throughout Ireland - Cork, Limerick, Dublin):
This course covers the steps involved in the design of a relational database using the Oracle CASE *Method.
Oracle Reports 10g: Build Reports (available throughout Ireland - Cork, Limerick, Dublin):
Sophisticated graphical reports are possible with Oracle10g ODS Reports. This product is one of the most complex yet powerful graphical reporting tools available. With sufficient training, even some of the most complex reporting requirements can be satisfied using this tool. This course is presented in an intensive workshop format where participants absorb the complex topics of object hierarchies, frame hierarchies, field-level control of report output and many other subjects.
Oracle Reports 10g: Build Reports (available throughout Ireland - Cork, Limerick, Dublin):
Sophisticated graphical reports are possible with Oracle10g ODS Reports. This product is one of the most complex yet powerful graphical reporting tools available. With sufficient training, even some of the most complex reporting requirements can be satisfied using this tool. This course is presented in an intensive workshop format where participants absorb the complex topics of object hierarchies, frame hierarchies, field-level control of report output and many other subjects.

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Oracle Reports 9i (available throughout Ireland - Cork, Limerick, Dublin):
This course discusses the following topics: The use of Oracle reports in a client-server environment or a web environment. The default reports that can be built with Oracle Reports. The use of wizards to assist in the rapid development of reports. Format and output of reports for the web using the Web Wizard.
Oracle SQL Performance Tuning Tips & Techniques (available throughout Ireland - Cork, Limerick, Dublin):
The focus of this tuning course is to illustrate coding techniques that insure a consistent response time between instances and releases of the Oracle database. This course works closely with performance tuning of actual SQL statements as well as covering a variety of Oracle Server tuning topics.

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Oracle SQL Tuning Masterclass with Dan Hotka (available throughout Ireland - Cork, Limerick, Dublin):
Give your technical staff a competitive edge with this local Oracle Workshop. Oracle expert, Dan Hotka, will illustrate coding techniques that ensure a consistent response time between instances and releases of the Oracle database. He focuses on performance tuning of actual SQL statements, as well as covering a variety of Oracle Server tuning topics.

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Oracle10g SQL Introduction to SQL Part II (available throughout Ireland - Cork, Limerick, Dublin):
The primary objective of this 3-day course is to consider advanced subjects and techniques pertaining to the SQL database language. Even professionals experienced in other implementations of the industry-standard SQL language will benefit from the advanced and Oracle-specific features of SQL discussed in this course. Major subject areas to be explored are: Moving beyond basic table definitions, consideration of defining the full range of database objects, such as advanced table definitions, indexes, sequences, views and others. Understanding basic database security and object privileges. Using the powerful set of built-in SQL functions. Protecting the database and extending the basic data model using declarative constraints. Performing advanced SQL queries such as grouping and cube operations and SQL99 join syntax. Developing complex SQL*Plus reports and using SQL*Plus scripts
Oracle9i Database Architecture & Administration (available throughout Ireland - Cork, Limerick, Dublin):
This course provides a starting point for administration of the Oracle database. The first 2-day segment considers an in-depth discussion of the database architecture, including the Oracle instance, background processes, the SGA and memory structures, data files, tablespaces, extents, blocks and rows. Common administration tasks are also considered such as security, backup & recovery, physical storage of indexes and tables and many others.

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Oracle9i Discoverer Desktop (available throughout Ireland - Cork, Limerick, Dublin):
This 2-day course will teach students the purpose and capabilities of the Discoverer 9i Desktop tool. Users learn to create fully customized ad-hoc queries. They will also learn how to modify the display, drill to data at several levels, analyze the data graphically, and perform other various tasks such as scheduling, importing and exporting workbooks. Administrators should attend this course first.
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Oracle9i Discoverer for Administrators (available throughout Ireland - Cork, Limerick, Dublin):
This 1-day course will teach students the purpose and capabilities of the Discoverer 9i Administrator tool. This class teaches students how to use the Discoverer Administrator tool. This tool allows users to create an End User Layer, which serves as a metalayer between the data source and Discoverer. Students will also learn how to create and manage business areas, which will hide the complexity of the data source and provide a user-friendly view of the data for end users.
Oracle9i Discoverer For Power Users (available throughout Ireland - Cork, Limerick, Dublin):
Experienced Oracle Discoverer users are interested in knowing how the advanced features of the Oracle SQL language can be incorporated into Discoverer queries. Within this 1-day course users will learn how to enhance their queries through the use of correlated subqueries, functions, processing of hierarchies and other advanced SQL techniques. When these advanced techniques are combined with the ease-of-use features of Oracle Discoverer then users are fully empowered to extract crucial information from their databases and data warehouses.
Organisation and Meeting Management Skills (available throughout Ireland - Cork, Limerick, Dublin):
Change is the only constant in all areas of the professional work environment. New roles encompass a wider range of functions and require additional soft skills This training is not designed to deliver a total change in personality, but it is designed to give participants the skills and knowledge to organise themselves, control their work, and polish their skills to respond effectively to the new reality they face.
Organizational and Meeting Management Skills using MS Outlook (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for managers who realise that creating a “To Do” list does not solve their difficulties in managing their work or freeing up time. They recognise that how they manage or participate in the greatest time thief of all - non productive meetings - impacts on what they can achieve and how they are perceived. They require a practical, reality-based set of techniques and strategies to be more effective and less stressed.
Outlook 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course builds on the email and calendaring skills you have already obtained and will provide you with the skills needed to personalize email, organize Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, link with Business Contact Manager and work offline and remotely.
Outlook 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course considers the most advanced features of working with Outlook 2007, including Data File Management, Personal Folders, profiles, security, macros and information rights.
Outlook 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Outlook 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
If you have been using Microsoft® Office Outlook® 2007 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items. You will also learn about setting up email accounts and RSS feeds.
Outlook Express 6 - Complete (available throughout Ireland - Cork, Limerick, Dublin):
Performance appraisal Training for Line Managers (available throughout Ireland - Cork, Limerick, Dublin):
Performance reviews are powerful tools that can contribute to your personal success, the success of your staff, department and organisation. However they are often only one of the many tasks that busy managers must perform and many feel uncomfortable about the entire process. However, a well structured performance review can be a valuable scorecard of individual and team performance, provided they are perceived by the staff as designed to help them do their jobs and improve the relationship between the line manger and employees. The session covers the essential preparation and structure of conducting the review and the actual performance appraisal meeting. It will focus on the importance of clear expectations that are understood by both parties, objectively measured and fairly rewarded in promoting and encouraging improved performance.
Performance Based Training (available throughout Ireland - Cork, Limerick, Dublin):
This workshop is based on best-practice on-the-job training. It includes the theoretical elements of how adults learn, process and retain information and skills. It gives the participants the opportunity to practice and develop their own training style. In each of the days the participants will deliver a training sample, based on their workplace requirements.
Performance Coaching 1 (available throughout Ireland - Cork, Limerick, Dublin):
This module we looks at how coaching can assist in making training more personal to the employee and increase their effectiveness. We look at how you can make sure the implementation is successful.
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Performance Coaching 2 (available throughout Ireland - Cork, Limerick, Dublin):
Utilised correctly, Coaching brings about positive effects on staff and business performance. To work, coaching needs to start with the end in mind – improving performance.
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Performance Improvement: The 96% Plan (available throughout Ireland - Cork, Limerick, Dublin):
On average, we use less than 4% of the capacity of our minds. What can we do about that missing 96%? This is a course with a difference - unlike any you may have attended before. It is a practical approach to improving all aspects of your business and personal life by simply using your brain - better

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Performance Management Skills (available throughout Ireland - Cork, Limerick, Dublin):
Performance Management can be defined as a strategic and integrated approach to delivering sustained success to organisations by improving performance of the people who work in them and by developing the capabilities of teams and individual contributors. All successful companies require their managers to possess the skills to monitor the performance of their teams. This programme will give participants an insight and sense of the overall activities involved in employee performance management.
Perl Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Perl is a mature, extremely flexible, general-purpose language, which is especially well suited to textual manipulation. In addition to its brilliant built-in facilities, there are vast freely-accessible libraries of Perl code to help build almost every conceivable applica-tion. It is for –instance - in many cases the language of choice for implementing web server-based CGI programs. Perl is available free-of-charge. This two or three-day course (depending on focus) covers the more advanced techniques and programming structures provided by Perl5, suitable for applications of all types. It is a ‘hands-on’ course with many brief, practical examples of everyday use of Perl.
Perl Introduction/Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Perl is a mature, extremely flexible, general-purpose language, which is especially well suited to textual manipulation. In addition to its brilliant built-in facilities, there are vast freely-accessible libraries of Perl code to help build almost every conceivable application. It is for –instance - in many cases the language of choice for implementing web server-based CGI programs. Perl is available free-of-charge. This three-day course covers the basic techniques and programming structures provided by Perl5, suitable for applications of all types. It also covers the basics of web based CGI pro-gramming. It is a ‘hands-on’ course with many brief, practical examples of everyday use of Perl.
Perl Programming (available throughout Ireland - Cork, Limerick, Dublin):
In this course you will learn to write Perl 5 scripts. You learn to use Perl in your operating system environment and apply Perl built-in functions.
Perl programming - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Perl: Advanced is designed to introduce intermediate programmers to general Perl programming practices and problem solving, as well as issues specific to CGI programming and Web application development.
Perl Programming Introduction (available throughout Ireland - Cork, Limerick, Dublin):
This intensive course provides a solid introduction to the Perl programming language. Hands-on exercises reinforce key concepts
Personal Development (available throughout Ireland - Cork, Limerick, Dublin):
A one day programme suitable for all levels of personnel who wish to develop more effective business skills and a better work-life balance.
Personal Influencing Techniques (available throughout Ireland - Cork, Limerick, Dublin):
This course will introduce delegates to the meeting of `personal influence`, what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
Photoshop 7.0 Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will learn to use several tools for seclecting parts of images, and will move, duplicate, and resize images. You will learn to use layers, and to apply layer effects and filters to create special effects, including lighting and texture effects, and will perform adjustments to contrast and colour balance. You will save images in formats for print and Web use.
Photoshop 7.0 Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you`ll learn skills that go beyond those covered in the Photoshop 7.0 Level 2 course. You`ll further your understanding of isolating image areas by creating and saving masks with specialised tools, commands, modes, and layer elements. You`ll learn how to use vector paths for a variety of purposes, including masking, clipping paths, and illustration. You`ll also learn to create and apply creative elements such as gradients, patterns, and colour overlays, and to save them along with effects in easy-to-apply layer styles. When you`ve completed the course, you`ll have a firm grasp on Photoshop concepts that are applicable to almost every facet of using the application, including Web design, preparing photographic images for printing, and illustration.

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Photoshop CS - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Photoshop CS - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
Photoshop CS - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Photoshop CS: Basic Image Enhancement (Level 1 - Windows) (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will learn to use several tools for selecting parts of images, and will move, duplicate, and resize images. You will learn to use layers, and to apply layer effects and filters to create special effects, including lighting and texture effects. Additionally, you will use painting tools and blending modes to create shading effects, and will perform adjustments to contrast and color balance. You will save images in formats for print and Web use.

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Photoshop CS: Colour Correction and Printing (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images from Photoshop. The course addresses colour correction processes for each of the three primary uses of Photoshop—desktop printing, Web images, and preparing images for commercial printing. You will learn a balanced approach, starting with system calibration, through the scanning process, image enhancements, colour correction, and exporting your image. You will also create traditional printed effects such as duotones and spot colour overlays

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Photoshop CS: Refined Masking, Image Effects, and Retouching (Level 2) (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you`ll learn skills to enhance your ability to create accurate masks, image effects, and retouch images. You`ll further your understanding of isolating image areas by creating and saving masks with specialized tools, commands, modes, and layer elements. You`ll learn how to use vector paths for a variety of purposes, including masking, clipping paths, and illustration. You`ll also create and apply creative elements such as gradients, patterns, and colour overlays, and will generate special effects ranging from distorted type to simulating natural media paint realistically. When you`ve completed the course, you`ll have a firm grasp on Photoshop concepts that are applicable to almost every facet of using the application, including Web design, preparing photographic images for printing, and illustration.

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Photoshop CS: Web Production (Windows) (available throughout Ireland - Cork, Limerick, Dublin):
Photoshop CS: Web Production is a course that will familiarize you with concepts and techniques important for optimizing images for display on the Internet

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PHP and MySQL Overview (available throughout Ireland - Cork, Limerick, Dublin):
In this PHP training course, students will learn to create database-driven websites using PHP and MySQL or the database of their choice. The class also covers SQL basics. This course would be a good grounding for someone embarking on web application development for the LAMP (Linux, Apache, MySql and PHP) platform.
PHP PROGRAMMING (available throughout Ireland - Cork, Limerick, Dublin):
PHP is one of the hottest technologies on the web. The ease of a scripting language combined with the power of languages such as Perl, C, or Java and numerous libraries for everything from connecting to back-end databases to drawing Acrobat files on the fly. This two-day course gets you developing dynamic web content quickly. It goes on to explore some of the more popular libraries including accessing a MySQL database and working with images. This course would be a good start for anyone planning on working on the LAMP (Linux, Apache, MySQL and PHP) platform.
PL/1 Programming Course (available throughout Ireland - Cork, Limerick, Dublin):
On successful completion of this course the student will be able to: Write a typical commercial PL/1 program using maintainable efficient and structured code. Test and debug programs.
Planning, Implementing, and Managing a Microsoft SharePoint Products and Technologies 2003 Infrastructure (available throughout Ireland - Cork, Limerick, Dublin):
This five-day instructor-led course enables students to design, plan, and implement a Microsoft SharePoint Products and Technologies infrastructure that allows people in their organisation to leverage relevant information across business processes so they can work more efficiently. It also includes tools that allow the SPS administrator to effectively train the SPS Coordinators in their company
PMI Risk Management Professional (PMI-RMP®) Exam Preparation (available throughout Ireland - Cork, Limerick, Dublin):
Risk is inherent in everything that we do and it’s therefore no surprise that risk management holds a high level of importance within project management. This course offers an overview of project risk and risk management in a combination of lecture and hands-on learning formats, and is geared towards preparing students for the PMI Risk Management Professional (PMI-RMPSM) certification exam offered by the Project Management Institute (PMI). This boot-camp style course covers the four primary exam objectives: Risk Communication, Risk Analysis, Risk Response Planning, and Risk Governance, along with the related exam objectives
PMP Certification (available throughout Ireland - Cork, Limerick, Dublin):
Professionally Certified Project Managers are a benchmark for excellence in terms of performance and productivity in their profession and also bring a repeatable, consistent quality to the projects they manage. Certification gives project managers a competitive edge in job opportunities, promotions and they also retain higher salaries than those without certification. This course is geared towards achieving PMP certification.
PowerPoint 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication.
PowerPoint 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will consider expert features including COM add-ins, digital signatures, macros and a brief look at links to Sharepoint.
PowerPoint 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
In today`s work environment, presentations have moved far beyond flip charts and overhead projectors. Audiences not only expect that your presentations are in an electronic format, but they also demand that your presentations be unique and sophisticated in their use of such formats. In this course, you will work with Microsoft® Office PowerPoint® 2007 to create electronic presentations.
PowerPoint 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for participants who want to gain the skills necessary to work with design templates, various types of diagrams, special effects, custom slide shows, collaboration functionality, and advanced presentation delivery.
PRAGMATIC BUSINESS ANALYSIS (available throughout Ireland - Cork, Limerick, Dublin):
Acquiring skill for the role of business analyst (BA) or business system analyst (BSA) in a modern software development organization is often left to “on the job” experience, or to chance. The BA role is complex and requires skill in multiple dimensions, including: harvesting of requirements, satisfying business strategy defined by multiple constituencies, and communicating business process goals and process details to technical groups. This course is a 2-day, very interactive curriculum that focuses on the role of the BA/BSA within the process of software specification and development. Through numerous examples it enables BAs to work more effectively with the IT team by teaching how to express business requirements in forms that IT can directly use. Students learn to identify the business entities in the business domain, how to express these concepts in both visual and textual means, and how to specify the semantic relationships among those entities. This course also addresses the role of the BA in offshore development projects where the analyst must describe requirements for development groups overseas, and how the BA role is affected by agile software development processes.
Preparing for Performance Reviews (available throughout Ireland - Cork, Limerick, Dublin):
The value of the performance review is greatly increased if both parties are prepared. The review should be seen as a part of the ongoing two way communication process, that is more productive when both people understand the process and the expected outcomes. This session is specifically designed for the employees who will be reviewed, but it can be delivered to managers, who will then communicate the material to their staff prior to review.
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Preparing your staff for the Performance Review (available throughout Ireland - Cork, Limerick, Dublin):
The value of the performance review is greatly increased if both parties are prepared. The review should be seen as another part of the ongoing two way communication process, that is more productive when both people understand the process and the expected outcomes. This session is specifically designed for managers, who will then communicate the material to their staff prior to review, but it can also be delivered directly to the employees who will be reviewed
Presentation Skills and Managing a Team (available throughout Ireland - Cork, Limerick, Dublin):
Most people imagine that they only need presentation skills if they are standing in front of a group using PowerPoint. However when you are responsible for managing a team, every conversation, every one-to –one and every meeting is a presentation. Whether you are outlining the targets or giving feedback on performance, you can’t afford to mumble or deliver an unclear message. How you present the information impacts on your team’s perception of the situation and more importantly their performance. In short, this course addresses the need for the manager to model the key behaviours and develop the skills of their team to achieve their goals
Presentation Techniques for Impact (available throughout Ireland - Cork, Limerick, Dublin):
90% of business presentations are done for a purpose over and above information giving - they are done to make the audience take some specific action. This course provides all the techniques and knowledge needed to make effective influencing presentations and creates a safe but realistic environment to practice them.
PRINCE2 Practitioners (available throughout Ireland - Cork, Limerick, Dublin):
This five-day accredited course provides participants with a thorough grounding in PRINCE2™ and comprises of three main elements. The first provides coverage of PRINCE2™ principles: the need for structured project management, why pragmatic and intelligent use of methods is so important, and how PRINCE2™ can be employed to achieve business-related objectives. The second element considers the method itself: what PRINCE2 looks like, how the major components & processes such as planning and control work on their own as well as together, and how the roles associated with the PRINCE2™ method can be made really effective. The third element deals with the implementation of PRINCE2™ and provides sound, practical advice on introducing the method into a range of different environments, always bearing in mind the need to keep bureaucracy to a minimum. Presented by skilled lecturers with extensive experience in the practical application of PRINCE2™, the course includes examination coaching and practice using sample questions. All delegates will sit the PRINCE2™ Foundation examination (a multiple choice paper) in the late afternoon of the third day of the course. Delegates who wish to appear on the central register for qualified PRINCE2™ Practitioners may sit the PRINCE2™ Practitioner examination on the fifth day of the course. Flexibility is a key issue within the PRINCE2™ examination, therefore delegates can either take the examination on the final day of the course or at a later date when they are feeling more confident of their understanding of the method and its application. Delegates choosing to take the examination at a later date will attend the first 3 days of the course and return to attend the final 2 days, taking the PRINCE2™ examination on the second day. When making your booking please advise of your attendance preference. This course is fully compliant with the latest version of PRINCE2™, and carries the award of 37.5 Professional Development Units (PDU`s) for PMI re-certification. (PRINCE2 ™ is a Trade Mark of the Office of Government Commerce)
PRINCE2™ - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
This three-day accredited course provides participants with a thorough grounding in PRINCE2™ and comprises of three main elements. The first provides coverage of PRINCE2™ principles: the need for structured project management, why pragmatic and intelligent use of methods is so important, and how PRINCE2™ can be employed to achieve business-related objectives. The second element considers the method itself: what PRINCE2™ looks like, how the major components & processes such as planning and control work on their own as well as together, and how the roles associated with the PRINCE2™ method can be made really effective. The third element deals with the implementation of PRINCE2™ and provides sound, practical advice on introducing the method into a range of different environments, always bearing in mind the need to keep bureaucracy to a minimum. Presented by skilled lecturers with extensive experience in the practical application of PRINCE2™, the course includes examination coaching and practice using sample questions. All delegates will sit the PRINCE2™ Foundation examination (a multiple choice paper) in the late afternoon of the third day of the course. This course is fully compliant with the latest version of PRINCE2™, and carries the award of 22.5 Professional Development Units (PDU`s) for PMI re-certification. (PRINCE2 ™ is a Trade Mark of the Office of Government Commerce)
Problem Solving & Decision Making Techniques (available throughout Ireland - Cork, Limerick, Dublin):
This 1-day course will help students to learn a rational process for problem solving, learn and practice creative techniques for generating solutions.
Problem Solving Techniques (available throughout Ireland - Cork, Limerick, Dublin):
There are many approaches to problem solving, depending on the nature of the problem and the people involved in the problem. This workshop will help you to use a systematic approach to solving problems and using the information to improve processes or communication and move from blame to gain.
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Professional Data Analysis & Report Design with Excel (available throughout Ireland - Cork, Limerick, Dublin):
This course will show experienced Excel users how to operate the package at a higher level and explore its more sophisticated analysis tools. It will also demonstrate how to deliver presentations and reports developed in Excel using Multi-Office techniques (Word and Powerpoint).

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Professional Effectiveness: Managing work pressures and stress (available throughout Ireland - Cork, Limerick, Dublin):
One of the consequences of the current economic uncertainty can be increased work pressures because of scarcer resources. However it is possible to responding to the changing work environment by developing the necessary skills and techniques use them to improve the working life. When you develop your professional effectiveness, you will recognise that there are choices when reacting to situations and to the current climate. The workshop will illustrate how individual attitudes and habitual responses to events or behavior has a huge impact on the amount of stress and pressure generated. It will be very practically focused and will encourage discussion, participation and interaction from the group.
Professional Training Thesaurus Payroll course (available throughout Ireland - Cork, Limerick, Dublin):
Thesaurus Payroll is one of the most widely used payroll management packages in Ireland and is particularly popular with SMEs due to its ease of use and functionality at a reasonable annual cost. The course is presented in as "jargon-free" a manner as possible. It is geared towards ensuring participants gain the skills required to effectively manage their payroll and to produce relevant and timely information to run their businesses successfully.
Profiting From Diversity (available throughout Ireland - Cork, Limerick, Dublin):
There are many Diversity management courses which show only the positive side of having a diverse workforce. No conflicts, no misunderstandings, no organisational change or compromise. These courses regard the new employees as the same as what we have already; but – for example - with the peculiarity of not being Irish or perhaps having a disability. This course is different. The reality is that a diverse workforce - managed badly - can be a source of conflict rather than the positive source of synergy it should be. However, if organisations want to compete in the Irish and global economy, these demographic challenges must be acknowledged and managed. Diversity is much bigger than the familiar race or gender issues; it is about the capacity of the managers to influence all staff to understand and work to achieve the company`s goals. When we learn to use the diversity in the workplace we move from `not knowing what to expect` from staff, to expecting high performance from all staff
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Programming with C# (available throughout Ireland - Cork, Limerick, Dublin):
The goal of this course is to provide students with the knowledge and skills they need to develop C# applications for the Microsoft .NET Platform. The course focuses on C# program structure, language syntax, and implementation details. C# was created to be the programming language best suited for writing enterprise applications for .NET. C# combines the high productivity of Microsoft Visual Basic with the raw power of C++. It is a simple, object-oriented, and type-safe programming language that is based on the C and C++ family of languages.
Programming with Microsoft .NET Framework (Visual Basic.NET) (available throughout Ireland - Cork, Limerick, Dublin):
The goal of this course is to help application developers understand the Microsoft® .NET Framework. In addition to offering an overview of the .NET Framework and an introduction to key concepts and terminology, the course provides a series of labs, which introduce and explain .NET Framework features that are used to code, debug, tune, and deploy applications.
Programming with Microsoft Visual Basic .NET (DOTNET) (available throughout Ireland - Cork, Limerick, Dublin):
Project 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course considers the more advanced features of Project 2007 and how to make practical use of them, including Gantt chart customisation, resource pools, costing, importing and exporting with drawings and working with multiple projects.
Project 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
This course is for highly experienced Project 2007 users with strong IT skills who wish to work with Macros, Visual Basic, Pert Analysis, Forms and other applications.
Project 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
You need to gather information about the various tasks involved, resources required to accomplish the tasks, and the overall cost in order to plan a project. Microsoft Office Project Professional 2007 acts as a tool that assists you in managing your projects. In this course, you will create and modify a basic project plan.
Project 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
In the Foundation course, you used your project management skills to create a complete project plan. The plans need to be updated and modified regularly to keep the project moving on track. This course will build upon the knowledge gained, and give you the opportunity to work with a project plan once it reaches the project implementation phase. It deals with handling conflicts, tasks and reporting.
Project Management Breakthroughs (available throughout Ireland - Cork, Limerick, Dublin):
Project Management Breakthroughs is designed as a practical solution for teams and businesses that find themselves managing a myriad of projects, but would not have traditionally looked on themselves as ‘project-centric’ teams. This is a process that can be immediately understood and successfully used by the whole team, regardless of how diverse the people, their locations, their departments, or the disciplines involved.
This 3 day course is approved by the Project Management Institute (21 PDUs - Professional Development Units)

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Project Management per PMBOK (available throughout Ireland - Cork, Limerick, Dublin):
Studies indicate that only one-quarter of all projects world-wide succeed in achieving quality, cost and schedule objectives. With the ever increasing pressure to manage costs and an equally aggressive market space for quality products delivered to scheduled dates; the need for certified project managers is increasing. The Project Management Professional (PMP®) certification is the most widely recognised certification available to Project Managers worldwide.
Publisher 2002 (available throughout Ireland - Cork, Limerick, Dublin):
This course, Publisher 2002 , will build on basic word processing skills and concentrate on desktop publishing concepts as they relate to developing basic publication documents, such as flyers and newsletters.
Publisher 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Publisher 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
Publisher 2007 - foundation (available throughout Ireland - Cork, Limerick, Dublin):
Publisher 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Python Programming on Linux (available throughout Ireland - Cork, Limerick, Dublin):
On this course students will learn to understand how to use Python in Unix scripting. Afterwards you will be aware of the design philosophy and strengths of Python and run-time features assisting rapid development. You will be able to program using loops, lists, variables and dictionaries. You will be able to use operators such as `and`, `in`, %, == and `is`. You will also be able to read and write data to files and use the % operator for string-formatting, be able to use existing Python modules and create new ones, use exceptions for error-handling and create Object-Oriented Python using the `class` keyword.
QuarkXPress 6.0: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have probably created simple documents such as letters and reports using word processing applications. You most likely applied basic type formatting, may have even included some graphics in the documents, and probably printed the documents yourself on a desktop printer. Now you may need to create high-quality single- and multiple-page documents for professional publication. In this course, you`ll use QuarkXPress to lay out professional quality single and multiple-page documents that include text and graphics, and are designed for professional printing and publication. Target participants are professional and prospective layout designers and technicians with any level of experience, but with little or no experience using QuarkXPress, who need to learn to use QuarkXPress to lay out publications. They are unlikely to be doing the printing themselves. They are more likely to work for medium sized and large companies, rather than small businesses. They have basic word processing skills and may already use Illustrator and Photoshop.

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QuarkXPress 6: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As you begin this course, you likely have a basic understanding of how QuarkXPress works. You may be able to create simple layouts and perform basic tasks, but find that`s not enough to effectively work within a more professional, fast-paced environment. Throughout this course, you will build on your existing skills to learn some of the more advanced features of QuarkXPress, as well as learn some techniques that will allow you to improve your workflow. Beginner or junior level designers who know the basics of QuarkXPress, but want to learn how to use it more effectively. They should already have a basic understanding of layout techniques, but want to expand their skills, especially in regards to typography issues

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QuarkXPress 7: Level 1 (available throughout Ireland - Cork, Limerick, Dublin):
You have probably created simple documents, such as letters and reports, using word processing applications. You most likely applied basic type formatting, included some graphics in the documents, and printed the documents yourself on a desktop printer. Now you need to create high-quality single- and multiple-page documents for professional publication. In this course, you`ll use QuarkXPress to lay out professional quality single and multiple-page documents that include text and graphics, and are designed for professional printing and publication.

View other Quark Xpress Courses available
QuarkXPress 7: Level 2 (available throughout Ireland - Cork, Limerick, Dublin):
As you begin this course, you may already have a basic understanding of how QuarkXPress works. You may be able to create simple layouts and perform basic tasks, but find that is not enough to effectively work within a more professional, fast-paced environment. You need to build on your existing skills to learn some of the more advanced features of QuarkXPress, as well as learn techniques that will allow you to improve your workflow. In this course, you will use QuarkXPress to produce more professional-looking layouts.

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Recruitment and Interviewing Skills (available throughout Ireland - Cork, Limerick, Dublin):
Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs, etc.
Recruitment and Interviewing Skills (available throughout Ireland - Cork, Limerick, Dublin):
Recruitment and interviewing skills is concerned with ensuring that the organisation obtains and retains the human capital it needs and employs them productively. It is also about those aspects of employments practices that are concerned with welcoming people to the organisation. In order to be proficient at this it is imperative that all managers and team leaders have the skills required to build this human capital. This programme involves participants working on procedures and process that will result in the successful selection of the company's best asset - its Human Capital
Relational Database Design (available throughout Ireland - Cork, Limerick, Dublin):
This course is one common starting point for the entire database curriculum. The objective of this course is to consider the logical design of relational databases using a methodology known as semantic data modeling and related practical techniques. Major subject areas to be explored are: • Building a logical data model of increasing complexity and accuracy • Transforming a logical model into a physical model for a relational database • Using object oriented and semantic modeling techniques to refine a model • Identifying classic structures and patterns which may be reused among many different models. • Learn about star schemas, snowflake schemas and data warehouse models • Introduce the use of a data model diagramming tool and CASE tools • Consider the physical objects of a relational database and how they implement a logical model.

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Repositioning Effective Customer Service Delivery (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to discover the root causes of gaps in customer service delivery and identify which areas can be improved by individuals, which by the organisation and which require further consideration outside a training programme. This active workshop recognises the reality of what is possible in your organisation and industry. It works with your staff and managers to make the best use of your resources and processes to devise practical workable solutions. The goal is to meet the customer expectations within the boundaries of what is possible.
Requirements Engineering & Management (available throughout Ireland - Cork, Limerick, Dublin):
Learn how to create and maintain high quality user and system requirements and validate that the requirements define the system that the customer needs.
Resolving Conflict at Work (available throughout Ireland - Cork, Limerick, Dublin):
The workplace is shaped by conflict between people - supervisors, managers and competing departments. Organisations pay a heavy price for these conflicts, as they often suppress the flow of useful information, productivity improvements and innovative problem solving. Leaders and managers have to listen and learn from conflicts in their team, department or organisation and become more adept at resolving them. Yet while most managers will experience a variety of conflict situations, few managers have the skills to understand the underlying causes and respond constructively. This workshop is designed to go further than removing conflict. It presents the skills to investigate the underlying causes, resolving them and using the information to improve personal and collective development.
Risk-based Testing (available throughout Ireland - Cork, Limerick, Dublin):
Risk management and practical risk assessment, measurement and reduction techniques for risk-based software testing.
Rolling Forecasts with Excel 2007 (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed to equip participants with the concepts and tools from which a model can be prepared which can be changed easily and automatically as business change requirements dictate. Changing external economic conditions can be reflected in KPI’s easily and quickly and this process iterated continuously (e.g. every quarter). The ‘rolling’ aspect implies that the model produced during the day (an 18 month rolling forecast) is quickly adaptable to changing business circumstances and can be run as often as required.
Sage Instant Accounts Day 1 (available throughout Ireland - Cork, Limerick, Dublin):
This one-day course is the first stage of essential training for new users of Sage Instant Accounts or Sage Instant Accounts Plus. It concentrates on all of the features you need to get to grips with in order to set up and start using your software program.
Sage Instant Accounts Day 2 (available throughout Ireland - Cork, Limerick, Dublin):
This one-day course is the second stage of essential training for Sage Instant Accounts and Sage Instant Accounts Plus users. The course is primarily aimed at new users to the software (including users who have taken over the responsibility of running the accounts in an existing business) and concentrates on making sure you can perform the fundamental accounting transactions within the program - such as bank, customer and supplier transactions, and invoice production. This course is necessary for problem-free accounting.
Sage Line 50 Accounts Stage 3: Invoicing, Stock and Order Processing (available throughout Ireland - Cork, Limerick, Dublin):
This two-day course is essential training for users of Sage Line 50 Accountant Plus and Financial Controller who deal with invoice production, stock control and reporting, sales and purchase order processing, and who also trade overseas.
Sage Line 50 Accounts Stage 1: The Accounting Fundamentals (available throughout Ireland - Cork, Limerick, Dublin):
In just 2 days this course will allow you to utilise all of the fundamental features of Sage Line 50, enabling you processing transactions, correcting errors and performing bank reconciliation are just some of the useful things you will learn. We recommend it to all Sage Line 50 users as essential training because it covers many routines, which are fundamental to problem-free accounting.
Sage Line 50 Accounts Stage 2: The Essential Period End Routines (available throughout Ireland - Cork, Limerick, Dublin):
This two-day course is the second stage of essential training for Sage Line 50 users. It concentrates on all of the credit control and period end routines that are necessary in order to continue problem-free accounting.
Sage Line 50 Financial Controller - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
This course is aimed at experienced Sage users who wish to learn some additional features of the software or those who have completed an intermediate course in Sage.
Sage Line 50 Financial Controller - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
This course is aimed at those who have complete an introduction to Sage Financial controller course or have used Sage software but have not had any formal training in the package. It covers more advanced features used by the company accountant as opposed to simple data entry.
Sage Line 50 Financial Controller - Introduction (available throughout Ireland - Cork, Limerick, Dublin):
A starting point for those new to Sage accounts software. Assumes a level of accounts knowledge (the course is not an introduction to accounts) and covers all the key features of the software.
Sage Line 50 Introduction and Setup (available throughout Ireland - Cork, Limerick, Dublin):
In just 1 day this course will allow you to utilise all of the fundamental features of Sage Line 50, enabling you to get up and running with the software as quickly and confidently as possible. We recommend it to all Sage Line 50 users as essential training because it covers many routines, which are fundamental to problem-free accounting.
Sage Line 50 Report Writer (available throughout Ireland - Cork, Limerick, Dublin):
This is a two day course which helps you make the most of the flexible report designer supplied with the Sage Line 50 range.
Sage Quickpay (1 Day Course) (available throughout Ireland - Cork, Limerick, Dublin):
This one day course gives a complete overview of the Sage Quickpay program. We recommend it to all Sage Quickpay users as essential training because it covers many routines that are fundamental to problem–free payroll.
SCO OpenServer Release 5 Administration I: User Services (available throughout Ireland - Cork, Limerick, Dublin):
A firm grasp of the basic maintenance functions for your business-critical SCO OpenServer Release 5 environment is key to ensuring its smooth operation. Now you can master the day-to-day tasks that are necessary to keep your SCO OpenServer Release 5 system running at peak performance. This first in a series of system administration courses covers the essential, routine maintenance activities that are associated with your SCO OpenServer Release 5 system. Designed for front-line system administrators and key operators, this course provides a solid foundation in a range of daily responsibilities, from managing user accounts to tracking print requests on pre-installed systems. Tasks presented in this course are performed predominately through the scoadmin menu interface.
SCO OpenServer Release 5 Administration II: System Installation, Configuration, and Maintenance (available throughout Ireland - Cork, Limerick, Dublin):
With this course, you acquire the high-level skills needed to gain the maximum benefit from your SCO OpenServer Release 5 system. This intensive, hands-on course teaches experienced system administrators the key principles behind planning and implementing software and hardware installations to achieve the greatest benefit from SCO OpenServer technology. Emphasis is also devoted to the special features of your SCO OpenServer software, including print services, tape drives, kernel configuration, customization of system startup, and new filesystem technologies. You will leave this course with a solid grasp of the key principles behind your SCO OpenServer technology, helping you achieve the best possible performance from your business-critical operating system
SCO OpenServer Release 5 Network Administration (available throughout Ireland - Cork, Limerick, Dublin):
fundamentals of TCP/IP, which will allow you to set up your server on a network. In the UNIX server and workstation market, NFS is the most common method of file sharing. This course also teaches you how to share your files with other servers or workstations using NFS. This course is designed for technically oriented individuals who need to establish and maintain network connectivity of their SCO OpenServer Release 5 operating system with other networks, including the Internet. The target audience includes support technicians, developers, engineers, system administrators, and other technical users who require in-depth knowledge on the installation, configuration, and administration of a UNIX network
SCO Unix Shell Programming for System Administrators (available throughout Ireland - Cork, Limerick, Dublin):
Hands-on knowledge of the Bourne Shell is an essential component of expertise in using and administering UNIX systems. This course is designed for system administrators who wish to achieve the highest performance standards for maintaining and enhancing their SCO OpenServer systems. The course is invaluable for any user who wants to use the full power of the shell to execute commands on the system.
Security Awareness: Concepts and Practices (available throughout Ireland - Cork, Limerick, Dublin):
In today`s organizational environments, almost every job role involves working with computers in some manner. Recent news events indicate that security breaches can happen to almost any computer user, on home systems or in corporate or organizational environments. This course is intended to provide you with an introduction to common security threats and issues, as well as ways that you can counteract them. Participants will identify and apply security techniques to common job activities.
Security+ Certification (available throughout Ireland - Cork, Limerick, Dublin):
Security is one of the key issues facing governmental, business and academic organizations today. The combined threats from hacking, international cyber terrorism and lax security pose a real risk to business and government alike. This one-day course will help employees at all levels of an organization to understand the importance of data security, recognize security risks and the measures taken to counter them, and apply best practices to their own activities
SEI Accredited CMMI Introduction (available throughout Ireland - Cork, Limerick, Dublin):
Students are introduced to the CMMI model: its history; fundamental concepts; maturity levels, capability levels structure and content; application and use.
Server+ Certification: (available throughout Ireland - Cork, Limerick, Dublin):
The Server+ Certification course builds on your existing mid- to upper-level knowledge and experience with personal computer operating systems and networks to validate advanced skills and concepts that you will use on the job in dealing with server technologies. If you are pursuing a CompTIA technical certification path, the CompTIA A+ and CompTIA Network+ certifications are excellent first steps to take before preparing for the CompTIA Server+ certification.
Serving a Diverse Customer Base (available throughout Ireland - Cork, Limerick, Dublin):
In organisations that are serving a diverse range of customers there is a need to have a diverse workforce that mirrors the composition of the customer base and to develop an inclusive environment where the employees feel valued and communicate that by responding to the needs of their customers.
SharePoint (MOSS) 2007 Administrator/ Site Owner (available throughout Ireland - Cork, Limerick, Dublin):
This course concentrates on SharePoint 2007 from the Site Owner's perspective. It is aimed at a non-technical user who will administer a Windows SharePoint Services Site. After completing the course students will understand: How to create and manage lists, libraries and views How to manage users and groups How to create and delete sites, workspaces and web pages How to customize a site How to administer a site

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SharePoint (MOSS) 2007 Power User (available throughout Ireland - Cork, Limerick, Dublin):
This practical, hands-on course concentrates on SharePoint 2007 from the perspective of users who will be assigned the role of a SharePoint Member and Site Owner. It is aimed at a technical or non-technical user who will view, edit and contribute content to a Windows SharePoint Services Site and administer those sites.

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SharePoint 2007 Complete (available throughout Ireland - Cork, Limerick, Dublin):
This course covers all aspects of Sharepoint for end-users, power-users and site administrators. The delivery focus can be tailored for the audience as the content is very detailed and may not all be necessary for day to day users.
SharePoint Designer 2007 - Advanced (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office SharePoint Designer 2007 is the next generation of Microsoft FrontPage and enables both the design and customization of SharePoint 2007 sites. This course takes more experienced users through master pages, formatting, tables, CSS, data sources and introduces using ASP.NET.

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SharePoint Designer 2007 - Expert (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office SharePoint Designer 2007 is the next generation of Microsoft FrontPage and enables both the design and customization of SharePoint 2007 sites. This course is for experienced users who want to programme and customise Designer for their specific requirements.

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SharePoint Designer 2007 - Foundation (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office SharePoint Designer 2007 is the next generation of Microsoft FrontPage and enables both the design and customization of SharePoint 2007 sites. This course introduces new users to the key features and enables them to get started with well-designed SharePoint sites.

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SharePoint Designer 2007 - Intermediate (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft Office SharePoint Designer 2007 is the next generation of Microsoft FrontPage and enables both the design and customization of SharePoint 2007 sites. This course takes participants through the importing and exporting of files for their sites, images, hyperlinks and site publishing.

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Silverlight 2 Using C# (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft’s Silverlight is a new client-side Web technology that enables the implementation of visually stunning Web applications that depend only on a small, easy-to-install plug-in that works in browsers for both Windows and Macintosh. Silverlight 2 provides a cross-platform and cross-browser implementation of the .NET Framework. Silverlight applications can be implemented in .NET languages such as C# and Visual Basic as well as in JavaScript. This two-day course provides the C# programmer with a thorough foundation in Silverlight 2. Numerous programming examples and exercises are provided. Participants will receive a complete set of notes and all the programming examples.
SILVERLIGHT 2 USING VISUAL BASIC.NET (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft’s Silverlight is a new client-side Web technology that enables the implementation of visually stunning Web applications that depend only on a small, easy-to-install plug-in that works in browsers for both Windows and Macintosh. Silverlight 2 provides a cross-platform and cross-browser implementation of the .NET Framework. Silverlight applications can be implemented in .NET languages such as C# and Visual Basic as well as in JavaScript. This two-day course provides the VB.NET programmer with a thorough foundation in Silverlight 2. After introducing the Silverlight plug-in and SDK and the programming model for Silverlight, the course provides a thorough survey of Extensible Application Markup Language (XAML), which is also the foundation of Windows Presentation Framework (WPF). The course then shows how to use Silverlight to draw shapes, lines, text and images. The positioning and transformation of elements is covered. Event handling is covered. The course concludes with an introduction to Silverlight animation and the use of video and audio.
Silverlight 3 Using C# (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft’s Silverlight is a new client-side Web technology that enables the implementation of visually stunning Web applications that depend only on a small, easy-to-install plug-in that works in browsers for both Windows and Macintosh. Silverlight 3 provides a cross-platform and cross-browser implementation of the .NET Framework. Out-of-browser support enables Silverlight applications to run disconnected from the Internet. Silverlight applications can be implemented in .NET languages such as C# and Visual Basic as well as in JavaScript. This four-day course provides the C# programmer with a thorough foundation in Silverlight 3.
After introducing the Silverlight plug-in and SDK and the programming model for Silverlight, the course provides a thorough survey of Extensible Application Markup Language (XAML), which is also the foundation of Windows Presentation Framework (WPF). The course then shows how to use Silverlight to draw shapes, lines, text and images. The positioning and transformation of elements is covered. Event handling is covered. There is an introduction to Silverlight animation and the use of video and audio.
The last part of the course covers topics in networking, data controls and data binding, and data access. An appendix covers the interaction between Silverlight and the browser, including out-of-browser support.
Silverlight 3 Using Visual Basic.NET (available throughout Ireland - Cork, Limerick, Dublin):
Microsoft’s Silverlight is a new client-side Web technology that enables the implementation of visually stunning Web applications that depend only on a small, easy-to-install plug-in that works in browsers for both Windows and Macintosh. Silverlight 3 provides a cross-platform and cross-browser implementation of the .NET Framework. Out-of-browser support enables Silverlight applications to run disconnected from the Internet. Silverlight applications can be implemented in .NET languages such as C# and Visual Basic as well as in JavaScript. This four-day course provides the VB.NET programmer with a thorough foundation in Silverlight 3.
After introducing the Silverlight plug-in and SDK and the programming model for Silverlight, the course provides a thorough survey of Extensible Application Markup Language (XAML), which is also the foundation of Windows Presentation Framework (WPF). The course then shows how to use Silverlight to draw shapes, lines, text and images. The positioning and transformation of elements is covered. Event handling is covered. There is an introduction to Silverlight animation and the use of video and audio.
The last part of the course covers topics in networking, data controls and data binding, and data access. An appendix covers the interaction between Silverlight and the browser, including out-of-browser support.
Small Business Server 2003 Introduction (available throughout Ireland - Cork, Limerick, Dublin):
Introduction to Small Business Server 2003. This course is a practical overview on administering and maintaining a server environment. It is designed for non IT professionals who wish to carry out some administration tasks.
SMART Writing (available throughout Ireland - Cork, Limerick, Dublin):
The aim of this programme is to acquire the skills required to write effective documentation to Evaluate , Mediate , Problem Solve , Report or Propose for an internal or external audience – whether they are expert , managerial or lay person.
SOA ARCHITECTURE AND DESIGN PRINCIPLES (available throughout Ireland - Cork, Limerick, Dublin):
This course will provide each student with an overview of key concepts and issues associated with the adoption of a service-oriented architecture, including SOA principles, service design and infrastructure. It will explore the definitions and principles of each type of fundamental shared service to include presentation, business, and data services. Additionally, the course explores SOA runtime governance, service bus, service registry, security and service monitoring issues. This course trains students to apply key Service-Oriented Architecture (SOA ) principles to their current SOA adoption plans, understand the scope and characteristics of SOA service infrastructure and understand the design principles associated with SOA common infrastructure and shared services. All aspects of this class will illustrate the architecture and design of an efficient and effective SOA environment.
Software Configuration Management (available throughout Ireland - Cork, Limerick, Dublin):
This practical workshop gives a comprehensive introduction to Software Configuration Management (SCM), allowing participants to control changes to the software elements and maintaining their integrity and traceability throughout the system lifecycle. It provides rationale for the various elements of SCM and its practical implementation within projects and the organisation. Practical exercises allow the principles to be applied to your organisation and the workshop approach ensures real progress is made towards implementing/improving your SCM process.
Solaris System Administrator I (available throughout Ireland - Cork, Limerick, Dublin):
This course is the first part of a 2-part series for system administrators who want to learn how to administer a Solaris 8 environment. In this 4-day hands-on course you will learn how to set up, configure, and manage a Solaris 8 environment including upgrades and patches, real-world third-party tools, file directory and file system, and disaster recovery backup and restore.
Solaris System Administrator II (available throughout Ireland - Cork, Limerick, Dublin):
This course is part II of a 2-part series for system administrators who need the advanced skills necessary to manage Solaris servers. In this course you will learn how to work with the hardware and file systems, tune the kernel, and configure the network for optimal reliability and performance. you will also learn how to set up and configure Solaris services like DNS, NFS, NIS, and NIS+. the course covers system monitoring and capacity/performance analysis. Lab exercises provide opportunities to apply news skills and to reinforce content covered in class.
SQL Programming (available throughout Ireland - Cork, Limerick, Dublin):
Students learn how to create, retrieve and manipulate objects in a relational database using ANSI standard Structured Query Language (SQL)
SQL Server 2000: Querying with Transact SQL (T-SQL) (available throughout Ireland - Cork, Limerick, Dublin):
This course teaches you how to use the Transact-SQL language to query a Microsoft SQL Server 2000 database. In addition, this course assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-229, Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.
SQL Server 2005 Analysis Services (available throughout Ireland - Cork, Limerick, Dublin):
In this course, participants will learn how to use Microsoft SQL Server 2005 Analysis Services (SSAS) to design and implement OnLine Analytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. The course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2005 developer the tools to build data warehousing and decision support system solutions. The course also provides information on end-user tools including Microsoft Excel 2003/2007 and Microsoft SQL Server 2005 Reporting Services. Implementing SSAS solutions have shown to boost data retrieval and report generation from SQL Server by up to 1000%.

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SQL Server 2005 Database Design and Programming (available throughout Ireland - Cork, Limerick, Dublin):
SQL Server 2005 includes a rich set of tools that go beyond the basics of querying and manipulating data. You`ll learn how to take advantage of the new, user-friendly management console that integrates both authoring and administrative tasks. You`ll learn how to take advantage of SQL Server`s tools for analyzing and tuning your databases. You`ll also learn about integration services, implementing security, and Microsoft`s new Business Intelligence (BI) suite.

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SQL Server 2005 Reporting Services (available throughout Ireland - Cork, Limerick, Dublin):
In this course, participants will learn how to use SQL Server 2005 Reporting Services to create, execute, and manage reports. Participants will learn how to create tabular, matrix (cross-tab), and chart reports using Visual Studio 2005 and SQL Server 2005 Business Intelligence Studio. Participants will explore creating reports with groups, expressions, conditional formatting, and parameters. The reports you create in the course will employ shared data sources, interactive sorting, and drill-down capabilities. Participants will explore the deployment and printing of reports and the export of reports to PDF, Excel, and other formats. Participants will gain a thorough understanding of Reporting Services security, report snapshots, subscriptions, and the use of custom assemblies. Participants will also discover how to integrate reports into your ASP.NET and WinForms applications using URL access and the Reporting Services Web Service API, without requiring users to use Internet Explorer. Finally, participants will learn how to create ad-hoc reports using Report Builder and Report Model projects.

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SQL Server 2005 Reporting Services Developer 1 Workshop (available throughout Ireland - Cork, Limerick, Dublin):
This course is designed for new users of Microsoft SQL Server Reporting Services 2005. Some of the topics covered include a review of the software features, administrative tasks, report design, creation of presentation quality reports, and report deployment. The course incorporates a number of hands-on exercises to reinforce the learning process.

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SQL Server 2008 Analysis Services (available throughout Ireland - Cork, Limerick, Dublin):
In this course, you will learn how to use Microsoft SQL Server 2008 Analysis Services (SSAS) to design and implement OnLine Analytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. This course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2008 developer the tools to build data cubes and forecasting solutions. This course also provides information on end-user tools including Microsoft Excel 2007, Office Visio 2007 Professional Edition, SQL Server Business Intelligence Development Studio (BIDS) Microsoft SQL Server 2005 Integrated Services and Reporting Services.
SQL Server 2008 Integration Services (available throughout Ireland - Cork, Limerick, Dublin):
This course will enable technology professionals with little or no ETL experience to be comfortable and productive with the SSIS tools and technologies. In this course you will learn about the Business Intelligence Development Studio (BIDS) and working with Control and Data Flows to build workflows to extract, transform, and load data using a variety of data sources, transformations, and destinations. You will also become familiar with SSIS package management and package deployment along with learning to write solid code using debugging, error handling, and logging techniques.
Star Office (available throughout Ireland - Cork, Limerick, Dublin):
Star Office - Basics for Text Documents (available throughout Ireland - Cork, Limerick, Dublin):
Star Office - Events and Tasks (available throughout Ireland - Cork, Limerick, Dublin):
Star Office - Working with Presentations (available throughout Ireland - Cork, Limerick, Dublin):
Star Office - Working