Oracle SQL Tuning Masterclass

Oracle Expert/Instructor/Author, Dan Hotka will be making a return visit to Ireland in September and will deliver his two-day Oracle SQL Tuning Masterclasses in Dublin (Sept. 30 & October 1) and Cork (Sept. 28 & 29). This is a consistently popular course and priced at a recession-beating €495 per participant.

If you wish to book some time with Dan for training or consulting on your Oracle installation, please contact Damian O'Neill. For more information on Dan, click here

To view course details, click here or contact us for bookings.

SQL Server 2008 training

To get the most from Microsoft’s latest edition of SQL Server, you will need to learn how SQL Server Management Studio helps to build effective views, stored procedures, triggers, and user-defined functions using Transact-SQL. Administrators and Developers will want to make databases more scalable through partitioning and using .NET languages like Visual C# and Visual Basic to build database objects. Further skills can be gained in taking advantage of the user-friendly management console to integrate both authoring and administrative tasks, as well as using SQL Server's tools for analyzing and tuning databases.

Our courses are ideal for organisations installing SQL Server for the first time, upgrading from earlier versions or who want to get more from their installation of SQL 2008. You'll also learn about integration servers, implementing security, and Microsoft's new Business Intelligence (BI) suite

Click here for further details: or contact us for more details.

Credit control – vital for survival

Average payment terms have stretched to over 60 days for many businesses. Almost a third of SMEs report payment delays of over 90 days. This is unsustainable, financially crippling and must be addressed by all enterprises.

Businesses must manage their debtors or risk a gradual (or accelerating) loss of control, due to reduced cashflow and increased incidence of bad debt.

Our training helps to establish effective credit practices and demonstrate a systematic approach to debt collection, suitable for all enterprises. We show participants how to deal effectively with slow payers, while maintaining good customer relations. We outline the best ways of using the telephone and other communication tools for business advantage and highlight the benefits of different techniques.

Click here to view details on our public course or contact Damian O’Neill for a customized course for your business.

Customer Service – never more important

The saying "It takes months to find a customer and seconds to lose one", is becoming ever more relevant in business today. Customers of both commercial and government organisations demand a level of service unheard of in the recent past.

All of Professional Training's courses are customer-focused and skills-based. We aim to encourage strong organisational values, promote team spirit, and support a positive work environment. Our goal is to help course participants noticeably improve their customer contact skills so that their employer benefits but also - and vitally - the participants feel confident and satisfied about the contribution they're making.

Click here or contact us for in-house courses.

Public schedule for Business and IT training courses

In addition to customised courses for our clients, we offer an extensive range of Public Courses.

IT training includes: SQL Server 2005 and 2008, Oracle, Unix, Linux, VB.NET, Crystal Reports, Dreamweaver, Flash, InDesign, Photoshop, MS Office, etc.

Business Skills training includes: Sales, Finance, HR, Customer Service, Leadership & Management, etc.

For details on all of our public scheduled courses, click here