SharePoint Server 2007 (MOSS) & InfoPath 2007

SharePoint 2007 allows for easier sharing of knowledge in almost any organization, particularly if the teams already use Microsoft Office. InfoPath is designed for efficient forms management and it’s a great idea for organizations to use InfoPath 2007 for their form development.

Our hands-on training makes it easier for employees to work together on a wide variety of projects by allowing easier collaboration, whether at Site-Owner, Power User or End-User level.

Click here for further information, or email us.

Crystal Reports - getting the most from Business Intelligence (BI)

The key to unlocking information is to give users the tools to quickly and easily find answers to their questions. Standard reports that are updated on a regular basis provide some answers but the information that a user finds will often trigger more questions, and these questions will not be answered in a prepackaged report.

Crystal Reports is the world leader for flexible, ad-hoc reporting for all sizes of organisation. While users may spend 80% of their time accessing standard or personalized reports, you will find that for 20% of their tasks, they need to go elsewhere to obtain additional information not available in the original report. To address this need and avoid end user frustration (and related report backlog for the IT team), a BI system like Crystal Reports is required that lets users autonomously make ad hoc requests for information from corporate data sources.

Using Crystal Reports to its full potential requires expert training. Click here for details of our courses or Contact us for details of how Professional Training can assist you.

Performance Appraisal training for managers

Performance reviews are powerful tools that can contribute to your personal success, the success of your staff, department and organisation. However, they are often only one of the many tasks that busy managers must perform and many feel uncomfortable about the entire process.

Our programme covers the essential preparation and structure of conducting the review and the actual performance appraisal meeting. It will focus on the importance of clear expectations that are understood by both parties, objectively measured and fairly rewarded in promoting and encouraging improved performance.

This practical workshop is designed for managers who recognise the importance of having a transparent performance review process for employees and who want to refresh their existing skills or develop new skills in observing and giving feedback, listening and asking questions, for improved performance.

Click here for further details or contact us.

Assertiveness Skills in the workplace

Work is a pressurized environment but all the more so in a recession. More conflict is evident, as people react negatively to the stress being felt in all aspects of our daily working lives. It is all the more important to understand how to be assertive in this situation.

Assertiveness comes naturally to some, but is a skill that can be learned. The assertive person clearly expresses his or her rights or needs. They tend to face problems promptly and they focus on solutions rather than problems. Their behaviour is to promote communication and problem solving.

People who have mastered the skill of assertiveness are able to greatly reduce the level of interpersonal conflict in their lives, thereby reducing a major source of stress. Our programme successfully assists participants in understanding how and when to be assertive. Click here for details.

Public schedule for Business and IT training courses

In addition to customised courses for our clients, we offer an extensive range of Public Courses.

IT training includes: SQL Server 2005 and 2008, Oracle, Unix, Linux, VB.NET, Crystal Reports, Dreamweaver, Flash, InDesign, Photoshop, MS Office, etc.

Business Skills training includes: Sales, Finance, HR, Customer Service, Leadership & Management, etc.

For details on all of our public scheduled courses, click here