Crystal Reports - getting the most from Business Intelligence (BI)

The key to unlocking information is to give users the tools to quickly and easily find answers to their questions. Standard reports that are updated on a regular basis provide some answers but the information that a user finds will often trigger more questions, and these questions will not be answered in a prepackaged report.

Crystal Reports is the world leader for flexible, ad-hoc reporting for all sizes of organisation. While users may spend 80% of their time accessing standard or personalized reports, you will find that for 20% of their tasks, they need to go elsewhere to obtain additional information not available in the original report. To address this need and avoid end user frustration (and related report backlog for the IT team), a BI system like Crystal Reports is required that lets users autonomously make ad hoc requests for information from corporate data sources.

Using Crystal Reports to its full potential requires expert training whether for new users or those seeking more advanced skills. Contact us for details of how Professional Training can assist you.

Time Management and goal setting

Many organizations face the challenge of getting as much work done as ever, with reduced staff numbers. This puts added pressure on managing your focus and setting priorities.

In many organisations, there will always be too much work and never enough time. However, often the secret to getting ahead of the workload is simply getting started. This is best done by analysing your work load and environment and breaking the complex overwhelming tasks into small manageable tasks. While our training is not designed to deliver a total change in your personality; it is designed to give you the skills and knowledge to organise yourself, control your work, and polish your skills to respond effectively to the ever-present realities of work.

Click here to view details on our public course or contact us for a customized course for your organization.

Microsoft SQL Server 2005

With up to 35% faster transaction processing, SQL Server 2005 provides significant advancements in database technology and allows business users to unlock value in their data by:
Minimizing business disruptions through increased 24/7 availability, scalability and security.
Gaining deeper business insight through richer end - user analytics and reporting tools that result in a faster return on investment.
Accelerating the development time of line of business applications by up to 40% with Visual Studio 2005 and .NET integration, including 50 - 70% code reduction for most scenarios.
Reducing data management complexity and easing manageability
Our courses are ideal for organisations installing SQL for the first time or who want to get more from their installation of SQL 2005. Click here for full details or email us.

Credit Control - vital for survival

Average payment terms have stretched to over 60 days for many businesses. Almost a third of SMEs report payment delays of over 90 days.This is unsustainable, financially crippling and must be addressed by all enterprises.

Businesses must manage their debtors or risk a gradual (or accelerating) loss of control, due to reduced cashflow and increased incidence of bad debt.

Our training helps to establish effective credit practices and demonstrate a systematic approach to debt collection, suitable for all enterprises. We show participants how to deal effectively with slow payers, while maintaining good customer relations. We outline the best ways of using the telephone and other communication tools for business advantage and highlight the benefits of different techniques.

Click here to view details on our public course or contact Damian O’Neill for a customized course for your business.

Public schedule for Business and IT training courses

In addition to customised courses for our clients, we offer an extensive range of Public Courses.

IT training includes: SQL 2005, Oracle, Unix, Linux, VB.NET, Crystal Reports, Dreamweaver, Flash, InDesign, Photoshop, MS Office, etc.

Business Skills training includes: Sales, Finance, HR, Customer Service, Leadership & Management, etc.

For details on all of our public scheduled courses, click here