Professional Training Newsletter - February 2008 Cork, Dublin, Limerick

Oracle Expert in Ireland

Oracle Expert/Instructor/Author, Dan Hotka, will be making a return visit to Ireland in June. Dan has over 24 years of experience with Oracle products. He is an internationally recognized Oracle expert with experience dating back to the Oracle V4.0 days.

If you wish to book some time with Dan for training or consulting on your Oracle installation, please contact Damian O'Neill. For more information on Dan, click here

Assertiveness Skills

Assertiveness is the ability to express one's feelings and assert one's rights while respecting the feelings and rights of others. Assertive communication is appropriately direct, open and honest, and clarifies one's needs to the other person.

Assertiveness comes naturally to some, but is a skill that can be learned. The assertive person clearly expresses his or her rights or needs. They tend to face problems promptly and they focus on solutions rather than problems. Their behaviour is to promote communication and problem solving. This person uses a variety of behaviors depending on the situation.

People who have mastered the skill of assertiveness are able to greatly reduce the level of interpersonal conflict in their lives, thereby reducing a major source of stress. Our programme successfully assists participants in understanding how and when to be assertive. Click here for details.

Microsoft Office Sharepoint Server (MOSS) 2007 made easy!

MOSS 2007 allows for easier sharing of knowledge in almost any organization, particularly if the teams already use Microsoft Office. Our hands-on training makes it easier for employees to work together on a wide variety of projects by allowing easier collaboration.

Our three levels of focused Site-Owner, Power User and End-User courses show how MOSS 2007 can strengthen existing teams, help create new teams and eliminate confusion.

For further information, click here or email us.

Sales Success – a proven process

Everybody makes a living by selling someone something…whether it’s a product, a service or even an idea. To be successful, you need a proven selling process that allows someone to buy a business solution instead of being sold a product or service.

In partnership with Priority Management, our programmes guide participants in knowing what, why, how and when your audience wants to buy. This is the secret to making that sale successful, and the first step in retaining your customer…for life.

Participants on our programmes will learn to recognize that a sale isn’t over until your client is consciously aware of achieving the solution to their business problem through their association with you and your product or service. The client has achieved satisfaction and has linked that satisfaction to you and your sales team.

For course details, click here or contact us.

Understanding Finance

It is vital in business to understand the language of accounting and finance. If you understand the language, you can provide an input to the process. If you don't - you're outside the decision-making system. This can apply whether in a multi-national or SME setting.

To effectively use the finance process, you must have a knowledge of financial statements. You need to be clear on how they are used to assess business performance and how they are shaped by everyday business decisions and events, not divorced from reality. Put simply, you must understand "accountant-speak". Fortunately, understanding finance is a key managerial skill that can be developed quickly, thus improving the performance of the manager, individual departments and the business as a whole.

We offer a highly participative, one day workshop to provide practical and enduring knowledge of financial statements. Click here for more details or contact us for in-house courses.

Public Schedule for IT & Business Training Courses

In addition to customised courses for our clients, we offer an extensive range of Public Courses.

IT training includes: SQL 2005, Oracle, Unix, Linux, VB.NET, Crystal Reports, Dreamweaver, Flash, InDesign, Photoshop, MS Office, etc.

Business Skills training includes: Sales, Finance, HR, Customer Service, Leadership & Management, etc.

For details on all of our public scheduled courses, click here

If you wish to cancel your subscription to this newsletter click here


Professional.ie Newsletter ----------------____-----------------------------February 2008
Oracle Expert		Assertiveness Skills
Oracle Expert/Instructor/Author, Dan Hotka, will be making a return visit to Ireland in June. Dan has over 24 years of experience with Oracle products. He is an internationally recognized Oracle expert with experience dating back to the Oracle V4.0 days. More ...		Assertiveness is the ability to express one's feelings and assert one's rights while respecting the feelings and rights of others. Assertive communication is appropriately direct, open and honest, and clarifies one's needs to the other person. More ...
Microsoft Office Sharepoint Server (MOSS) 2007 made easy!
MOSS 2007 allows for easier sharing of knowledge in almost any organization, particularly if the teams already use Microsoft Office. Our hands-on training makes it easier for employees to work together on a wide variety of projects by allowing easier collaboration. More ...
Understanding Finance		Sales Success - a proven success
It is vital in business to understand the language of accounting and finance. If you understand the language, you can provide an input to the process. If you don't - you're outside the decision-making system. This can apply whether in a multi-national or SME setting. More ...		Everybody makes a living by selling someone something…whether it’s a product, a service or even an idea. To be successful, you need a proven selling process that allows someone to buy a business solution instead of being sold a product or service. More ...

	Oracle Expert in Ireland Oracle Expert/Instructor/Author, Dan Hotka, will be making a return visit to Ireland in June. Dan has over 24 years of experience with Oracle products. He is an internationally recognized Oracle expert with experience dating back to the Oracle V4.0 days. If you wish to book some time with Dan for training or consulting on your Oracle installation, please contact Damian O'Neill. For more information on Dan, click here
	Assertiveness Skills Assertiveness is the ability to express one's feelings and assert one's rights while respecting the feelings and rights of others. Assertive communication is appropriately direct, open and honest, and clarifies one's needs to the other person. Assertiveness comes naturally to some, but is a skill that can be learned. The assertive person clearly expresses his or her rights or needs. They tend to face problems promptly and they focus on solutions rather than problems. Their behaviour is to promote communication and problem solving. This person uses a variety of behaviors depending on the situation. People who have mastered the skill of assertiveness are able to greatly reduce the level of interpersonal conflict in their lives, thereby reducing a major source of stress. Our programme successfully assists participants in understanding how and when to be assertive. Click here for details.
	Microsoft Office Sharepoint Server (MOSS) 2007 made easy! MOSS 2007 allows for easier sharing of knowledge in almost any organization, particularly if the teams already use Microsoft Office. Our hands-on training makes it easier for employees to work together on a wide variety of projects by allowing easier collaboration. Our three levels of focused Site-Owner, Power User and End-User courses show how MOSS 2007 can strengthen existing teams, help create new teams and eliminate confusion. For further information, click here or email us.
	Sales Success – a proven process Everybody makes a living by selling someone something…whether it’s a product, a service or even an idea. To be successful, you need a proven selling process that allows someone to buy a business solution instead of being sold a product or service. In partnership with Priority Management, our programmes guide participants in knowing what, why, how and when your audience wants to buy. This is the secret to making that sale successful, and the first step in retaining your customer…for life. Participants on our programmes will learn to recognize that a sale isn’t over until your client is consciously aware of achieving the solution to their business problem through their association with you and your product or service. The client has achieved satisfaction and has linked that satisfaction to you and your sales team. For course details, click here or contact us.
	Understanding Finance It is vital in business to understand the language of accounting and finance. If you understand the language, you can provide an input to the process. If you don't - you're outside the decision-making system. This can apply whether in a multi-national or SME setting. To effectively use the finance process, you must have a knowledge of financial statements. You need to be clear on how they are used to assess business performance and how they are shaped by everyday business decisions and events, not divorced from reality. Put simply, you must understand "accountant-speak". Fortunately, understanding finance is a key managerial skill that can be developed quickly, thus improving the performance of the manager, individual departments and the business as a whole. We offer a highly participative, one day workshop to provide practical and enduring knowledge of financial statements. Click here for more details or contact us for in-house courses.
	Public Schedule for IT & Business Training Courses In addition to customised courses for our clients, we offer an extensive range of Public Courses. IT training includes: SQL 2005, Oracle, Unix, Linux, VB.NET, Crystal Reports, Dreamweaver, Flash, InDesign, Photoshop, MS Office, etc. Business Skills training includes: Sales, Finance, HR, Customer Service, Leadership & Management, etc. For details on all of our public scheduled courses, click here
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