Microsoft Office Outlook 2010 Foundation

This course has been superseded

We suggest the following instead:
Microsoft Outlook - Introduction

Course Description

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2010, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
1 Day
Contact us for pricing
 

Prerequisites

Students should be familiar with using personal computers and have used a mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Getting Started

What is Microsoft Office Outlook 2010?
What’s New in Microsoft Office Outlook 2010?
Starting Outlook
The Outlook Interface
About the Notification Icon
Closing Outlook

Receiving E-Mail

Types of E-Mail Accounts
Setting up an E-Mail Account
Modifying E-Mail Account Settings
Sending and Receiving E-Mail

Working with E-Mail Messages

About Outlook Folders
Opening Messages
Editing Messages
Deleting Messages

Printing E-Mail Messages

Print Commands
Choosing Print Options
Choosing a Print Preview View
Navigating Through Print Preview

Getting Help in Outlook

Opening Help
Using the Help Screen
The Help Toolbar
Searching for Help
Using the Table of Contents
Getting Help in a Dialog Box

Getting Acquainted

Using the File Menu (Backstage View)
Using the Status Bar
Using the Mini Toolbar
Using Dialog Boxes
Using Right-Click Menus
Keyboard Shortcuts

Using the Outlook Panes

Using Outlook Today
Using the Navigation Pane
Using the Reading Pane
Using the To-Do Bar

The Quick Access Toolbar

Using the Quick Access Toolbar
Adding and Removing Buttons
Moving the Quick Access Toolbar
Customizing the Toolbar

Tabs and Groups

About Tabs
About Groups
About Option Buttons
Minimizing the Tab

Customizing the Ribbon

Getting Started
Adding or Removing Tabs
Arranging Tabs and Groups
Creating New Tabs and Groups
Customizing Group Commands
Resetting all Customizations

The Home Tab

New Commands
Delete Commands
Respond Commands
Quick Steps Commands
Move Commands
Tags Commands
Find Commands

The Send/Receive Tab

Send & Receive Commands
Download Commands
Server Commands
Preferences Commands

The Folder Tab

New Commands
Actions Commands
Clean Up Commands
Favorites Commands
Properties Commands

The View Tab

Current View Commands
Conversations Commands
Arrangement Commands
Layout Commands
People Pane Commands
Window Commands

Understanding Tab Setup

About Tabs in Outlook Items
The Message Tab
The Options Tab
The Appointment Tab
The Meeting Tab
The Contact Tab
The Task Tab

The Insert Tab

Include Commands
Tables Commands
Illustrations Commands
Links Commands
Text Commands
Symbols Commands

The Format Text Tab

Clipboard Commands
Font Commands
Paragraph Commands
Styles Commands
Editing Commands

The Review Tab

Proofing Commands
Language Commands

Composing E-Mail

Creating a New Message
Adding Recipients
Typing a Subject Line
Creating Your Message

Answering Mail

Replying to Messages
Forwarding Messages
Opening and Saving Attachments
Using the Attachment Previewer

Doing More with E-Mail

Adding Attachments
Creating Hyperlinks
Attaching Outlook Items
Using Themes

Using Viewing Tools

Choosing a View
Arranging and Grouping Messages
Understanding Conversations
Sorting E-Mail
Filtering E-Mail
About AutoPreview

Using the Drafts Folder

Opening the Drafts Folder
Saving a Message as a Draft
Opening and Editing a Draft
Sending a Draft
Deleting a Draft

The Calendar

Opening the Calendar
Understanding the Home Tab
Understanding the Calendar Tools Tab
Creating and Editing Appointments
Using the Daily Task List
Using the Calendar Navigation Pane
Customizing Calendar Views

The Contacts Folder

Opening the Contacts Folder
Understanding the Home Tab
Creating a New Contact
Editing Contacts
Using the Contacts Navigation Pane
Customizing Contacts Views

The Tasks Folder

Opening the Tasks Folder
Understanding the Home Tab
Creating a New Task
Editing a Task
Using the Tasks Navigation Pane
Customizing Tasks Views

The Notes Folder

Opening the Notes Folder
Understanding the Home Tab
Creating a New Note
Editing a Note
Using the Notes Navigation Pane
Customizing Notes Views

The Journal Folder

Setting Journal Options
Opening the Journal Folder
Understanding the Home Tab
Creating a New Journal Entry
Editing a Journal Entry
Customizing Journal Views
Outlook 2010