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Print PageLotus Domino 7 Mail Administration
Description:
During this course you will configure traditional Notes Mail as well as standards-based SMTP mail transfer and delivery. You will set up several mail clients, including Notes, Internet mail (POP/Outlook Express), Domino Access for Microsoft Outlook, and a browser for WebMail and Domino Web Access.
This course stresses the role of directories, including the Domino Directory, Directory Catalog, Mobile Directory Catalog, and Extended Directory Catalog, and how to make them available via Directory Assistance. It also covers the configuration of Domino to support LDAP requests.
This course also covers mail security for both Notes and Internet mail clients, including the use of X.509 certificates for digital signing and encryption.
- Cost: Price on application
- Duration: 4 days
- This course is not available as part of our public schedule but can be provided on a customised client specific basis.
Prerequisites:
This course is part of a series of Domino administration training courses. Follow these paths to master all aspects of administering the Domino Server, Lotus Notes, and other clients
Mail Overview :
Mail terminology
NRPC message flow
SMTP message flow
Domino mail clients
License implications
Choosing a mail protocol
Network design
NRPC message flow
SMTP message flow
Domino mail clients
License implications
Choosing a mail protocol
Network design
NRPC Message Transfer and Delivery:
Protocol independence
Think Domino
Domino Domain
Domino Named Networks
Multiple Domino Named Networks
Multiprotocol servers
NRPC routing
Router task
Router task functions
Exercise: Test mail delivery
Message document internals
Think Domino
Domino Domain
Domino Named Networks
Multiple Domino Named Networks
Multiprotocol servers
NRPC routing
Router task
Router task functions
Exercise: Test mail delivery
Message document internals
Notes Configuration :
Create mail
Mail format
Submit mail to recipient
Deliver mail to user
Read mail
User registration
Exercise: Test mail delivery
Mail format
Submit mail to recipient
Deliver mail to user
Read mail
User registration
Exercise: Test mail delivery
Inter-Network Notes Mail Routing :
Do you even need Connection documents?
Two Connection documents are needed
Create Connection document
Replicate the Domino Directory
Explicit inter-domain addressing
Error messages
Exercise: Connection document and Cross Certification
Scheduling guidelines
Two Connection documents are needed
Create Connection document
Replicate the Domino Directory
Explicit inter-domain addressing
Error messages
Exercise: Connection document and Cross Certification
Scheduling guidelines
Inter-Network Routing Topologies :
Serial topology
Mesh topology
Hub-spoke topology
View the routing topology
Exercise: Mail routing through a hub
Non-Adjacent Domain document
Exercise: Non-Adjacent Domain document
Combining schedules
On-demand routing
Cluster connection
Mesh topology
Hub-spoke topology
View the routing topology
Exercise: Mail routing through a hub
Non-Adjacent Domain document
Exercise: Non-Adjacent Domain document
Combining schedules
On-demand routing
Cluster connection
NRPC Controls :
Restricting mail source domains or Organizations
Adjacent and Non-Adjacent Domain document restrictions (NRPC)
Controlling message size
Routing by mail priority
Delivery Controls
Adjacent and Non-Adjacent Domain document restrictions (NRPC)
Controlling message size
Routing by mail priority
Delivery Controls
Domino Directory and Mail Addressing :
Directory terminology
How directories are used for mail
Return address of Notes users
Recipient fields
Short names and nicknames
Router use of Domino Directory
Local Address Book
Finding users in the domain
How directories are used for mail
Return address of Notes users
Recipient fields
Short names and nicknames
Router use of Domino Directory
Local Address Book
Finding users in the domain
Directory Assistance :
Multi-domain companies
Directory Assistance
Configure Directory Assistance
Exercise: Directory Assistance
Directory Assistance
Configure Directory Assistance
Exercise: Directory Assistance
Directory Catalogs :
Directory Catalog: Condense and optimize
Directory Assistance or Directory Catalog?
Two versions of the Directory Catalog
Create Directory Catalog
Exercise: Create Directory Catalog
Mobile Directory Catalog
Multiple Directory Catalogs
Extended Directory Catalog
Directory Assistance or Directory Catalog?
Two versions of the Directory Catalog
Create Directory Catalog
Exercise: Create Directory Catalog
Mobile Directory Catalog
Multiple Directory Catalogs
Extended Directory Catalog
Mail Database Design :
Mail database master design template
Template association
Single Copy Template
Exercise: Configure Single Copy Template
Limit message size
Shared Attachment database
Central Forms database
Alternative mail templates
Template association
Single Copy Template
Exercise: Configure Single Copy Template
Limit message size
Shared Attachment database
Central Forms database
Alternative mail templates
User Mail Database Administration :
Procedure 1: Access information about Mail users and their Mail databases
Procedure 2: Define Mail Settings policy
Procedure 3: Create full text index
Procedure 4: Configure multiple replica Mail databases
Procedure 5: Move Mail database to another directory or to another server
Procedure 6: Delete users and their Mail databases
Procedure 7: Set Mail database quotas and warning thresholds
Procedure 8: Monitor Mail database size
Database white space
Procedure 9: Reduce the size of a Mail database using Compact
Procedure 10: Configure server-based mail archiving
Configure server-based Mail database archive from Notes
Run COMPACT to perform archive
Procedure 11: Define an Archive Settings policy
Procedure 2: Define Mail Settings policy
Procedure 3: Create full text index
Procedure 4: Configure multiple replica Mail databases
Procedure 5: Move Mail database to another directory or to another server
Procedure 6: Delete users and their Mail databases
Procedure 7: Set Mail database quotas and warning thresholds
Procedure 8: Monitor Mail database size
Database white space
Procedure 9: Reduce the size of a Mail database using Compact
Procedure 10: Configure server-based mail archiving
Configure server-based Mail database archive from Notes
Run COMPACT to perform archive
Procedure 11: Define an Archive Settings policy
Notes Mail Security :
System-required security
User-option security
Just-in-time encryption
User-option security
Just-in-time encryption
Scheduling :
Schedule a meeting
Supporting technology
BUSYTIME.NSF operation
Free time lookup
Resource Reservations database
Resource administrator
Exercise: Scheduling on a single Home/Mail server
Exercise: Test single-server setup scheduling
Multiple Home/Mail servers in same domain
Free time queries across domains
Exercise: Multi-domain scheduling
Server Console commands
Schedule statistics
Troubleshooting
Clustered servers and multiple Resource Reservations databases
Non-Notes schedule exchange
Schedule interoperability through iCalendar
Supporting technology
BUSYTIME.NSF operation
Free time lookup
Resource Reservations database
Resource administrator
Exercise: Scheduling on a single Home/Mail server
Exercise: Test single-server setup scheduling
Multiple Home/Mail servers in same domain
Free time queries across domains
Exercise: Multi-domain scheduling
Server Console commands
Schedule statistics
Troubleshooting
Clustered servers and multiple Resource Reservations databases
Non-Notes schedule exchange
Schedule interoperability through iCalendar
Single Copy Message Store :
Message components
Multiple copy message store
Single Copy Message Store
Object store process
Enabling shared mail
Display information about shared mail
Shared object store statistics
Shared mail view
Exercise: Shared mail
Linking existing Mail databases
Excluding Mail databases
Move/delete user Mail database file
Unlinking a shared mail database
Other shared mail features
Shared mail and other server technologies
Drawbacks
Multiple copy message store
Single Copy Message Store
Object store process
Enabling shared mail
Display information about shared mail
Shared object store statistics
Shared mail view
Exercise: Shared mail
Linking existing Mail databases
Excluding Mail databases
Move/delete user Mail database file
Unlinking a shared mail database
Other shared mail features
Shared mail and other server technologies
Drawbacks
SMTP Mail Transfer:
Before you switch to SMTP
Server document or SMTP Inbound Site document?
Turn on SMTP Listener
Scenario 1: SMTP to route mail inside your Domino Domain
Internet return address for Notes
DNS configuration for transferring beyond your Internet domain
Scenario 2: SMTP to route mail to/from to the Internet
Exercise: Transfer messages to/from the Internet via SMTP
Scenario 3: Internal SMTP with outbound SMTP to Relay Host
Example Relay Host transfer all SMTP
Scenario 4: Internal NRPC with outbound SMTP to conduit
Example NRPC transfer to SMTP conduit
Smart host
On-demand routing
Extended SMTP
Server document or SMTP Inbound Site document?
Turn on SMTP Listener
Scenario 1: SMTP to route mail inside your Domino Domain
Internet return address for Notes
DNS configuration for transferring beyond your Internet domain
Scenario 2: SMTP to route mail to/from to the Internet
Exercise: Transfer messages to/from the Internet via SMTP
Scenario 3: Internal SMTP with outbound SMTP to Relay Host
Example Relay Host transfer all SMTP
Scenario 4: Internal NRPC with outbound SMTP to conduit
Example NRPC transfer to SMTP conduit
Smart host
On-demand routing
Extended SMTP
SMTP Inbound Controls :
When controls are applied
Stage 1: TCP/IP connection
Stage 2: Before MTA connection is allowed
Stage 3: Before message is accepted by receiving MTA
Stage 4: Before message is deposited to MQ (sender controls)
Stage 6: Before message is deposited to MQ
Stage 7: Before message moved from MQ to recipients MS
UA connection to send message
Third-party products
Stage 1: TCP/IP connection
Stage 2: Before MTA connection is allowed
Stage 3: Before message is accepted by receiving MTA
Stage 4: Before message is deposited to MQ (sender controls)
Stage 6: Before message is deposited to MQ
Stage 7: Before message moved from MQ to recipients MS
UA connection to send message
Third-party products
Blacklists and Whitelists :
Private and public blacklists/whitelists
Blacklist/whitelist processing order
Configure blacklists and whitelists
Blacklist desired actions
Whitelist desired actions
Custom SMTP error message
Rules integration
Statistics
Getting off of a blacklist
Blacklist/whitelist processing order
Configure blacklists and whitelists
Blacklist desired actions
Whitelist desired actions
Custom SMTP error message
Rules integration
Statistics
Getting off of a blacklist
Rules :
Limitations
Mail File Rules
Create QuickRule
Exercise: Create QuickRule
Block Mail from Sender Rule
Manually create a Mail File Rule
Rule conditions
Rule actions
Blacklist and whitelist tag Rule conditions
Exercise: Manually create a Rule
Multiple Rules
Stop processing action
System Mail Rules
Create a System Mail Rule
Mail File Rules
Create QuickRule
Exercise: Create QuickRule
Block Mail from Sender Rule
Manually create a Mail File Rule
Rule conditions
Rule actions
Blacklist and whitelist tag Rule conditions
Exercise: Manually create a Rule
Multiple Rules
Stop processing action
System Mail Rules
Create a System Mail Rule
SMTP Outbound Controls :
Configure SMTP outbound controls
Outbound sender controls
Outbound recipient controls
Outbound sender controls
Outbound recipient controls
Internet Message Disclaimers :
Message disclaimer basics
Two conditions for message disclaimers to be added
Define message disclaimer text and have Notes add it
Message disclaimers added by Router task
Domino Web Access message disclaimers
Two conditions for message disclaimers to be added
Define message disclaimer text and have Notes add it
Message disclaimers added by Router task
Domino Web Access message disclaimers
LDAP Directory Service:
Other LDAP functions
Directory Assistance and Directory Catalogs
Configure LDAP on the server
LDAP client configuration
What LDAP returns
Exercise: Configure and test LDAP
LDAP Server Console commands
ldapsearch utility
LDAP statistics
Directory Assistance and Directory Catalogs
Configure LDAP on the server
LDAP client configuration
What LDAP returns
Exercise: Configure and test LDAP
LDAP Server Console commands
ldapsearch utility
LDAP statistics
POP/IMAP Clients:
License implications
POP3
POP client configuration
Exercise: POP3 client configuration
MIME and message fidelity
Exercise: Send MIME-encoded message
IMAP
Notes and IMAP interoperability
IMAP configurationserver side
Modifying user Mail for IMAP
IMAP4 configurationclient side
Notes access to Internet mail
POP3
POP client configuration
Exercise: POP3 client configuration
MIME and message fidelity
Exercise: Send MIME-encoded message
IMAP
Notes and IMAP interoperability
IMAP configurationserver side
Modifying user Mail for IMAP
IMAP4 configurationclient side
Notes access to Internet mail
Internet Certificate Authority :
Compare Notes security to Internet security
Internet client security overview
Level 1 Security: Anonymous access
Level 2 Security: Name and password authentication
Level 3: Name and password authentication over SSL
Create Internet Certificate
Step 3.1: Migrate the Organization Certifier ID to the CA Process
Step 3.2: Create the Internet Certificate for your company
Step 3.3: Create (Internet) Certificate Requests database
Step 3.4: Create the server Key Ring file and sign the servers Certificate
Step 3.5: Enable SSL on the server
Internet client security overview
Level 1 Security: Anonymous access
Level 2 Security: Name and password authentication
Level 3: Name and password authentication over SSL
Create Internet Certificate
Step 3.1: Migrate the Organization Certifier ID to the CA Process
Step 3.2: Create the Internet Certificate for your company
Step 3.3: Create (Internet) Certificate Requests database
Step 3.4: Create the server Key Ring file and sign the servers Certificate
Step 3.5: Enable SSL on the server
Issue Internet Client Certificates :
Level 4 Security: Internet client authentication
Request Internet Certificates for Internet mail clients
Issue Certificates to Notes users
How Notes adds Trusted Root Certificates
Issued Certificate List (ICL) database
Certificate Revocation Lists (CRL)
Authentication via Client Certificate
Checking for CRLs
Revoking an Issued Certificate
Request Internet Certificates for Internet mail clients
Issue Certificates to Notes users
How Notes adds Trusted Root Certificates
Issued Certificate List (ICL) database
Certificate Revocation Lists (CRL)
Authentication via Client Certificate
Checking for CRLs
Revoking an Issued Certificate
Sign and Encrypt Internet Mail :
Outlook Express signs message to Notes user
Notes user signs message
Notes user accepts senders Certificate for encryption
Notes user signs message
Notes user accepts senders Certificate for encryption
WebMail and Domino Web Access :
Server-side requirements for WebMail
Use WebMail
Downsides of WebMail
Exercise: Access Mail via browser
Domino Web Access
Server configuration for DWA
Enable users to use DWA
Domino Web Access Redirect
Make DWA the default mail client
Send signed messages
Send signed message to Internet mail users
Validate signature from Internet mail sender
Encrypt message sent to other Notes/DWA users
Encrypt message to Internet mail users
Certificate for authentication versus Certificate for encryption
Configure DOLS
HTTP server security configuration
Use WebMail
Downsides of WebMail
Exercise: Access Mail via browser
Domino Web Access
Server configuration for DWA
Enable users to use DWA
Domino Web Access Redirect
Make DWA the default mail client
Send signed messages
Send signed message to Internet mail users
Validate signature from Internet mail sender
Encrypt message sent to other Notes/DWA users
Encrypt message to Internet mail users
Certificate for authentication versus Certificate for encryption
Configure DOLS
HTTP server security configuration
Domino Access for Microsoft Outlook :
Task 1: Configure Domino
Task 2: Register user
Task 3: Prepare user computer
Task 4: Install DAMO software on user computer
Task 5: Start Outlook and select DAMO Profile
Task 2: Register user
Task 3: Prepare user computer
Task 4: Install DAMO software on user computer
Task 5: Start Outlook and select DAMO Profile
Mail Monitoring :
Task 1: Configure Domino
Task 2: Register user
Task 3: Prepare user computer
Task 4: Install DAMO software on user computer
Task 5: Start Outlook and select DAMO Profile
Task 2: Register user
Task 3: Prepare user computer
Task 4: Install DAMO software on user computer
Task 5: Start Outlook and select DAMO Profile
Mail Tracking and Reporting :
MTC server task
User tracks mail
What the tracking request tells you
Tracking across Domino Domains
Track mail in Domino Administrator
Report on tracked mail
MTC console commands
Exercise: Mail tracking and reporting
User tracks mail
What the tracking request tells you
Tracking across Domino Domains
Track mail in Domino Administrator
Report on tracked mail
MTC console commands
Exercise: Mail tracking and reporting
Message Journaling :
Third-party solutions
Configure message journaling
Mail Journaling database security
Configure message journaling
Mail Journaling database security
Troubleshooting and Performance :
Dead mail
Check for dead mail
Held mail
Message transfer retry interval
Message timeout value
Troubleshoot submission errors
Troubleshoot transfer errors
Transfer errors and route cost
Troubleshoot delivery errors
Create/restore a deleted Mail database
Exercise: Mail errors
Custom delivery failure messages
SMTP troubles
SMTP headers
Improve performance
Check for dead mail
Held mail
Message transfer retry interval
Message timeout value
Troubleshoot submission errors
Troubleshoot transfer errors
Transfer errors and route cost
Troubleshoot delivery errors
Create/restore a deleted Mail database
Exercise: Mail errors
Custom delivery failure messages
SMTP troubles
SMTP headers
Improve performance