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Print PageEffective Test Management
Description:
Testing is a crucial process which takes a significant percentage of the project (figures of 30%-60% are often quoted). Effective management of a project`s testing activities and improvement of the overall testing process are therefore of significant concern. This course highlights the key activities and concerns with test planning, tracking and control. Specific guidance on how to improve your testing process is given and an overview of the Testing Maturity Model is also provided.
- Cost: Price on application
- Duration: 3 days
- This course is not available as part of our public schedule but can be provided on a customised client specific basis.
Prerequisites:
Aimed at those responsible for organising and improving the testing process i.e. project managers, project leaders, test managers, test team leaders, senior test personnel, test analysts, etc. Assumes at least two years test experience and also some leadership experience.
Background & Objectives:
Testing is a crucial process which takes a significant percentage of the project (figures of 30%-60% are often quoted). Effective management of a project`s testing activities and effective improvement of the overall testing process are therefore of significant concern. This workshop highlights the key activities and concerns with test planning, tracking and control. Specific guidance on how to improve your testing process is given and an overview of the Testing Maturity Model is also provided.
Introduction:
Expectations and issues exercise
Test management fundamentals
Preventative testing
The balance between static and dynamic testing
Test management fundamentals
Preventative testing
The balance between static and dynamic testing
Test Planning:
Test strategy/approach
Testing new systems
Testing changes - regression testing strategies
Features to be tested and not tested
Test process
Staffing and training needs
Estimating and scheduling resources
Defining test deliverables
Test environment, tools and support
Software and planning risks
Test plan as a communication/buy-in mechanism
Levels of planning
Phase planning
Exercises: test planning exercise, risk management exercise, MS Project demo
Testing new systems
Testing changes - regression testing strategies
Features to be tested and not tested
Test process
Staffing and training needs
Estimating and scheduling resources
Defining test deliverables
Test environment, tools and support
Software and planning risks
Test plan as a communication/buy-in mechanism
Levels of planning
Phase planning
Exercises: test planning exercise, risk management exercise, MS Project demo
Test Tacking and Control:
What should be tracked? - Schedule, critical machine resources, test case execution, etc.
Managing the squeeze on testing
Incident/anomaly management
Test Reporting
Suspension criteria and resumption requirements
Coverage and completion criteria
Managing the squeeze on testing
Incident/anomaly management
Test Reporting
Suspension criteria and resumption requirements
Coverage and completion criteria
Configuration Management:
What is Configuration Management?
Relationship between testing and configuration management
Test problems due to poor CM
Configuration items, configuration control, Software Change Control Boards (SCCBs) and the role of the tester, release planning, etc.
CM tools
Relationship between testing and configuration management
Test problems due to poor CM
Configuration items, configuration control, Software Change Control Boards (SCCBs) and the role of the tester, release planning, etc.
CM tools
Test Process Improvement:
Benchmarking and current industry practice
What to improve and in what order
The CMM and the complementary TMM - the TMM is a maturity models developed specifically for testing. It was developed by the Illinois Institute of Technology for organisations already using the CMM. It contains 5 maturity levels, an assessment model and uses terminology familiar to those on CMM-based improvement programs.
How to improve - Change management and improvement planning
Critical success factors and lessons learnt
Testing infrastructure and organisation
What to improve and in what order
The CMM and the complementary TMM - the TMM is a maturity models developed specifically for testing. It was developed by the Illinois Institute of Technology for organisations already using the CMM. It contains 5 maturity levels, an assessment model and uses terminology familiar to those on CMM-based improvement programs.
How to improve - Change management and improvement planning
Critical success factors and lessons learnt
Testing infrastructure and organisation
Test Metrics:
Why and what to measure
Goal-Question-Metric (GQM) approach
Measurement principles and Lessons learnt
Measuring test effectiveness and efficiency
Exercise: on metrics selection and planning
Goal-Question-Metric (GQM) approach
Measurement principles and Lessons learnt
Measuring test effectiveness and efficiency
Exercise: on metrics selection and planning
Inspections:
Why, when and what to inspect?
Costs and benefits of inspections
The role of inspections in relation to dynamic testing
See `Practical and Effective Inspections` and `Moderating Formal Inspections` for process details
Costs and benefits of inspections
The role of inspections in relation to dynamic testing
See `Practical and Effective Inspections` and `Moderating Formal Inspections` for process details
Other QA Activates:
Product/process Audits and reviews
Standards and checklists
Entry/exit checks
Standards and checklists
Entry/exit checks
People Management, Teams and Leadership:
What makes a good tester?
What makes a good test team leader?
Communication issues
Motivation
Team building
People/Cultural issues
Resolving conflict
The four-quadrant leadership model
Time management
Negotiation
Exercises: scenario discussions on people-related issues
What makes a good test team leader?
Communication issues
Motivation
Team building
People/Cultural issues
Resolving conflict
The four-quadrant leadership model
Time management
Negotiation
Exercises: scenario discussions on people-related issues
Test Documentation:
Documentation standards (plans, specs, incidents, release reports, etc.)
In-house templates (approach document, test plan, etc.)
In-house templates (approach document, test plan, etc.)
Test Automation Overview:
Types of CAST tools:
Categories of CAST tools; Requirements testing tools; Static analysis; Test design tools; Test data preparation; Batch test execution; On-line test execution tools; On-line test execution tools - caution; GUI testing; GUI test stages; Test harnesses; Test drivers; Performance testing toolkit; Dynamic analysis; Debugging; File comparison; Testware management; Incident management; Analysis, reporting and metrics; Source coverage. Tool selection and implementation:
Papers; Tool implementation process; Keys to success; CAST limitations; CAST availability; Three routes to "shelfware"; Selecting and implementing a tool; Overview of the selection process; Where to start; Tool selection considerations; The tool selection and evaluation team; Evaluating the shortlist; Pilot project; Evaluation of pilot; Planned phased installation; Testing Foundations; End.?
Categories of CAST tools; Requirements testing tools; Static analysis; Test design tools; Test data preparation; Batch test execution; On-line test execution tools; On-line test execution tools - caution; GUI testing; GUI test stages; Test harnesses; Test drivers; Performance testing toolkit; Dynamic analysis; Debugging; File comparison; Testware management; Incident management; Analysis, reporting and metrics; Source coverage. Tool selection and implementation:
Papers; Tool implementation process; Keys to success; CAST limitations; CAST availability; Three routes to "shelfware"; Selecting and implementing a tool; Overview of the selection process; Where to start; Tool selection considerations; The tool selection and evaluation team; Evaluating the shortlist; Pilot project; Evaluation of pilot; Planned phased installation; Testing Foundations; End.?