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Print PageDefect Classification
Description:
Defects that are found late or escape to customer sites cost money; they delay projects and damage your credibility as a software provider. It is well known that fixing defects as early as possible in the lifecycle is the most cost effective method; sometimes by a factor of more 10x. This course takes the learners through a defect classification and analysis process; where defect data is converted to action items that address late finding or escaped defects. Real defects from your process & customers are used in the workshops so that the learning is relevant and any process gaps are targeted immediately.
- Cost: Price on application
- Duration: 1 day
- This course is not available as part of our public schedule but can be provided on a customised client specific basis.
Prerequisites:
Participants should have experience or knowledge in one of the following areas: software test (any area from unit test through to system test), software test management or Quality management.
Learning Objectives:
Upon completion of this course; participants will be able to:
• State the need for defect analysis & classification
• List & Describe the process steps involved in Defect Classification
• Analyze and classify your software defects using these 6 defect classes
• Convert this defect data into process changes and actions
• State the areas in your lifecycle that need improvement to prevent defects being introduced
• Be more competent in their role and be capable of designing & executing tests to prevent customer defects.
• Know the types of tests to execute to detect the defects customers are likely to experience
• Remove costly defects at the earliest opportunity in the lifecycle
• State the need for defect analysis & classification
• List & Describe the process steps involved in Defect Classification
• Analyze and classify your software defects using these 6 defect classes
• Convert this defect data into process changes and actions
• State the areas in your lifecycle that need improvement to prevent defects being introduced
• Be more competent in their role and be capable of designing & executing tests to prevent customer defects.
• Know the types of tests to execute to detect the defects customers are likely to experience
• Remove costly defects at the earliest opportunity in the lifecycle
Course Presenter Seamus Collins BE (Elec) PMP:
Seamus is a graduate of UCC, with an honours degree in Electrical and Electronic Engineering. Over the past 12 years, having worked initially with the ESB, Seamus has worked globally with Motorola in a variety of roles. These roles ranged from technical positions in key customer deployments to senior management positions, managing geographically dispersed teams delivering software solutions. Seamus has successfully completed assignments in China, Argentina, Israel, Malaysia, UK and USA; and has worked with the top Telecom operators worldwide. He holds PMP certification and also an NUI qualification in Training and Continuing Education.
Introduction:
• The need for Defect Analysis & Classification
• Escaped Defect Classification Process
• Escaped Defect Classification Process
Defect Classification:
• Defining the defect categories
• Identifying the failure class
• Identify possible solutions
• Identifying the failure class
• Identify possible solutions
Defect Analysis:
• Trend analysis
• Identifying the process failure
• Identify the business solution
• Identifying the process failure
• Identify the business solution
Outcome:
• Roadmap of actions
- Process
- Educational
• Recommendations
- Process
- Educational
• Recommendations