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This one-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the “as is” situation, interview users to elicit requirements about the “future state”, and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane) diagrams, interviewing techniques, and the attributes of quality requirements. Participants will work in teams to complete the exercises and receive peer review of their work.
The Scope of Business Analysis
What is a Business Analyst?
The System Development Life Cycle
Today’s Approach
What is Project Success?
Critical Success Factors
Initiation Phase Activities:
Rocky Mountain Fitness Center Case Study
Project Context
The Context Diagram
Verification Through Traceability
How Do We Verify Traceability
Another View of Traceability
The Traceability Matrix
Analysis Phase:
Requirements Activities
Elicitation Techniques
Interview Structure
Questioning and Listening Techniques
Current State Analysis
Current State to Future State
Procedure Analysis
High Level Swim Lane Diagram
Definition of a Requirement
Types of Requirements
SMART Requirements
Requirements Do’s and Don’ts
Quality Requirements?
Purpose of Requirements Communication
Levels of Communication
Solution Design and Implementation:
A BA is Invaluable
Design and Testing Phase Activities
Generating Technical Alternatives
Designing the User Interface
Creating a Storyboard
What is Quality Assurance
The Test plan
User Acceptance Testing
Impact Analysis
Implementation Activities
Managing the Transition