Training skills and Techniques for managers

In many organisations, there is a trend to devolve many traditional functions to managers. This has been driven by the desire to deliver training that meets the needs of the learners where it has the best effect; at workplace level. This is effectiveness is increased when the design, delivery and assessment of the training is matched with the working environment. The transfer of the training is also increased when the training is seen as integrated with their work rather than something separate. All participants will have an opportunity to deliver a short training presentation on each day.

This practical 2 day workshop is designed for managers that are required to deliver operational training to team members or other employees in the organisation.

The principles of adult learning
How adults learn
Learning Styles
How to accommodate different learning styles

Setting and communicating training aims and objectives
Sequencing the training
Developing SKA – Skills – Knowledge – Attitude
Stages in learning a skill
The importance of practical work
The role of in-course assessment

Working with trainees who have English as a second language (ESL)
Importance of Non Verbal Communication (NVC)
Visual aids
Trainer Conduct and Control

Managing a training session
Questioning Techniques
Training to change performance
Using participatory learning techniques
Avoiding the classic training errors
Giving & Receiving feedback

Transferring learning to the workplace
Evaluating the training session