Business strategies and IT systems which underpin them are severely limited if users are unable to fulfull their promise by utilizing effectively the computer systems. It is at this point that professional IT training comes into its own. Traditional training techniques form a good basic knowledge for the IT trainer but do not cover the unique environment in which this type of training takes place. The aim of this focused 1-day course is to prepare the IT trainer for these special circumstances.
Cost: Price on application
Duration: 1 Day
This course is not available as part of our public schedule but can be provided on a customised client specific basis.
Some training experience is presumed.
Making IT Interesting:
Individuals Expectations and Fears:
"KISS" in Explanations, Examples and Practicals:
Generating Rapport and Maintaining Interest:
Balancing Telling and Doing:
Dealing with Expectations:
Using Equipment to Legitimate a Lack of Understanding: