Company Profile Newsletter IT Training Business Training Coaching Consulting Schedule Accreditations Contact Us
Popular Topics:
SharePoint Training Crystal Reports Training Photoshop Training Oracle Training Microsoft Excel Training
Project Management Training Finance Training Effective Management Training
Oracle Database 11g: SQL Fundamentals I 
Print PagePerformance Appraisal
Description:
In order to be sure that the needs and overall goals of the organisation are being met, managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff`s performance, give them feedback on their overall performance and discover each individual`s aspirations. This course will help to develop those skills.
- Cost: Price on application
- Duration: 2 Days
- This course is not available as part of our public schedule but can be provided on a customised client specific basis.
Prerequisites:
Participants will be in or moving to a managerial or supervisory position in their organisation.
Introduction to Appraisals:
What is an Appraisal?
Functions of Appraisals
What Makes an Effective Appraisal?
Functions of Appraisals
What Makes an Effective Appraisal?
Three Key Areas of Appraisal:
Past Performance
Future Potential
Competencies
Individual Career Aspirations
Time Allocation
Future Potential
Competencies
Individual Career Aspirations
Time Allocation
Creating Trust and Openness:
Values of Trust and Openness
Johari Window
Using Johari Window Concepts in Appraisal Interviews
Johari Window
Using Johari Window Concepts in Appraisal Interviews
Setting Objectives and Achievable Outcomes:
Setting Objectives
Three Prime Areas of Objectives
SMART Objectives
Three Prime Areas of Objectives
SMART Objectives
Motivation:
Motivation Theories
Preparing For an Appraisal:
Steps in Appraisal Interview Preparation
Manager`s Preparation
Appraisee`s Preparation
Steps in an Appraisal Interview
Manager`s Preparation
Appraisee`s Preparation
Steps in an Appraisal Interview
Communication Skills -Active Listening:
Active Listening
What is Active Listening?
Main Areas of Active Listening
What is Active Listening?
Main Areas of Active Listening
Communication Skills -Questioning Techniques:
Types of Questions
Tips on Asking Questions
Tips on Asking Questions
Communication Skills - STAR Interview Technique:
STAR Interview Technique
STAR Interview Example
STAR Interview Example
Feedback Skills:
Giving Feedback
Receiving Feedback
Receiving Feedback
Dealing with Poor Performers:
Collecting Evidence
Classifying Evidence
Setting out the Interview
The Interview
Creating an Improvement Plan
Classifying Evidence
Setting out the Interview
The Interview
Creating an Improvement Plan
Appraisal Documentation:
Poor Performer Action Proforma
Employee Self-Appraisal Form
Performance Appraisal Form
Employee Self-Appraisal Form
Performance Appraisal Form