Lean Process Improvement
This two-day course will help give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.
- Cost: Price on application
- Duration: 2 days
- This course is not available as part of our public schedule but can be provided on a customised client specific basis.
No defined pre-requisites. While participants are likely to be in a supervisory or managerial role in their organisation, this is also an effective workshop to influence team members and help them understand the Lean process and how they can be a part of it.
Define Lean and its key terms
Describe the Toyota Production System and the TPS house
Describe the five critical improvement concepts
Use the Kano model to understand, describe, analyze, and improve value
Identify and reduce various types of waste
Create a plan for a more environmentally Lean organization
Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
Prepare for and complete a basic 5-S
Describe the key elements of Kaizen events, particularly a Kaizen blitz
Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
Go back to their organization with a plan to begin incorporating Lean into their corporate culture
To start, participants will learn what Lean is and what its origins are. Participants will also learn about the Toyoda Precepts, how Lean differs from Six Sigma, and some common Lean terms.
Value
Waste
Variation
Complexity
Continuous improvement
Explore value with the Kano model:
Basic
Performance
Value added
The three main wastes:
Muda
Muri
Mura
Ways to create an environmentally friendly organization with Lean
John Bichenos 20 keys to a Lean organization
PDSA cycle - used to plan and implement organizational changes
Recognize
Define
Measure
Analyze
Improve
Control
Sustain
5W-2H
Genchi Genbutsu
Gemba
5-S.
The five levels of Kaizen events (with a focus on Level 3 - the Kaizen blitz)
Lean data tools
Flow charts
Ishikawa (cause and effect or fishbone) diagrams
SIPOC charts
Value stream maps
Tips for effective data analysis.
Roadblocks and pitfalls to Lean implementation
Bringing Lean to your organisation
Ideas for Lean projects
A framework for a successful Lean approach
Q & A
Action plan